Apps still use an e-mail that no longer exist for updates
Several years ago I created an apple ID in itunes. Now that e-mail does not exist. Recently, an apple support rep walked me through the process of changing my apple id to my current e-mail address. Everything is working great except for updates. My iphone & ipad shows apps that need to be updated, but when I try to update them, it gives me the old e-mail address and doesn't let me change it. So I try to put in my old password that should match but it doesn't...because the apple i.d. and the e-mail address doesn't exist anymore.
So my question is this...How do I update apps that were purchased through an apple i.d. that still exists but is now associated with a different e-mail? It won't let me change to the new e-mail. I've tried everything.
I am having the same issue- all of my paid apps (magazine subscriptions) will not update with my REVISED (not new) apple ID- it keeps showing the one I changed it from when I go to update....
Similar Messages
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How can I change an app's Apple ID from one that no longer exist to a current one?
how can I change an app's Apple ID from one that no longer exist to a current one?
vanesanesa wrote:
how can I change an app's Apple ID from one that no longer exist to a current one?
Apple IDs generally don't stop existing. If you mean that you have changed your email address, what you need to do is update your Apple ID to the new email. Start here:
https://www.apple.com/support/appleid/manage/ -
I recently bought a new computer, when i set up itunes I found that I no longer had access to many of my tunes and videos as they were for an e-mail account which I no longer have or know the password to...is there a solution to restoring access to itmes that I previsouly purchased under a dead account?
iTunes purchases are permanently tied to the ID they were purchased with.
Contact iTunes Customer Support if you have forgotten the password to that account and they can assist you. -
Help How do I change my email addresses so I can verify it for iCloud
change your AppleID
http://appleid.apple.com -
I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?
All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account? Why not just change the e-mail associated with the old account? -
I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!
You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
If you updated your existing account with a new email address then that shoud 'refresh' it on it
If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com -
Hi All, I am looking for a way or a PDF annotator app to use in a tablet that don't allow deletion as I edit. I need to use in a controlled process that don't allow user to delete or erase edits once a mistake is made or a rewrite is needed. Thank you
See How to call Adobe Acrobat 9 APIs to OCR the PDFs through .NET reply 4.
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I have recently changed my mobile number, however when I use iMessage my old mobile number is still used. I realised that my old number is still registered to my iTunes account, how do I change this to my new number
See if this Link offers any enlightenment...
Changing Account Information
http://support.apple.com/kb/HT1918 -
how do i delete my cell # from my daughters ipod touch? I have changed the #'s in my apple id but it is still using the other cell # in their ipod touch for imessage which allows them to send recieve and read texts to that #.
You can only uncheck the cell phone number. The only way to delete it is to use for FaceTime and Messages an Apple ID not associated with the iPhone.
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Can't update Apps. Wants me to verify old Apple ID that no longer exists.
This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists). Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!). It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked. Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
I'd really like some help here. I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use. If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.karinac73 wrote:
This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists). Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!). It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked. Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
I'd really like some help here. I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use. If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.
I appreciate exactly where you're coming from. I've been fighting a similar battle for some six months now and I've finally given up. The problem is that, contrary to the semantics on the Apple ID management page, your up-to-date email address is not the primary address. The ID name is the primary address and what's alleged to be primary is actually secondary. I learned this the hard way when I was trying to fix an issue with a very old ID that did NOT have an email address as a name. I changed to to reflect the (old) address and I made matters worse and I can't go back!
In my case, I have a whole slew of free apps on the old ID and maybe US$40 or US$50 worth of paid apps. Little by little I'm deleting the free apps and obtaining them again with the current ID. When I finish that, I'll probably bite the bullet and pay again for the other apps. -
i use my apple id that i create it for my iphone 4 on my new iphone 5,then i want to activate the imessage but i can't.what should i do?i want to know i can't use one apple id for two iphone 4 & 5?
HI
I was trying to take my Mac air to factory default settings.
I've done all that it says in the documment i was following, and them during the process it asked me the APPLE ID.
I put the apple id i have in my iphone. But it's not the one... it's said that i don't have any OSX associated with it... so it can not install the OSX.
So what can i do? -
I used the wrong ID for iCloud on my iphone 5. It is linked to an email that no longer exists. Do I have to delete my iCloud completely and set it up all over again?
You can change the linked email/sign in email for your iCloud and Apple ID accounts from 1 site,
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Go to Manage your Apple ID
Sign in with your current creditals
On the left, click Name, ID and Email Addresses
Under Apple ID and Primary Email Address, click Edit
Type in your new Email.
Go to Apple ID, click Edit
Type in your new Email -
My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?
Try here...
Frequently Asked Questions About Apple ID -
I recently purchased a new Iphone 5c and gave my 4s to my husband to use. However an old email address of mine keeps popping up that no longer exists and I don't know what the password was
and I cannot restore the 4s to factory settings. Is there any resolution for this?Find My iPhone Activation Lock
Find My iPhone Activation Lock- Removing a device from a previous owner’s account
The problem is covered in the above links. Unless you know the Apple ID and password used to set up the Find My Phone lock originally, then the phone is useless. If you have proof of ownership and that you are the original purchaser, then you can ask Apple to release it from the activation lock. -
Not only can I not sync my FB scrabble to my ipod. When I try to update apps and are asked for the password that goes with my Apple ID on the ipod, it is regularly rejected. In other words, I CANNOT LOG IN TO APPLE VIA IPOD TOUCH. Arg.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
Thus it appears yo have purchased with that account that need upating.
For the FB problem contact FB
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