Apps Store connection problem!

Every 3/4 apps purchase made always have a loading problem! How can i fix this? I've tried reboot, reset or any thing else but the problem persist. Man! I dont know what to do next. Been trying every recommended step by everyone, but it seems the problem still bugging me! Please anyone, any more good suggestions?

Well i think the only last solution is:
1. Connect your ipad to a pc/mac and Restore your ipad. Before that, go to settings in your ipad and reset ipad to factory settings.
2. If you are using a sim card/3G connection, try connect using wifi or another simcard 3G and try to Download again.
This is to diagnose if your simcard is the culprit/problematic.
3. If the problem persist after this, send it back to your mac dealership for service, maybe they can diagnose whats wrong!
Good Luck!

Similar Messages

App Store Connect Problem

I keep getting a (-54) error message when I try to connect to the App Store; resolve - how?

This one is a bit rare, but looks pretty close to 50 which is rather common:
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
Now that I think of it, there may be no similarity between these two. If no one jumps with the answere by tomorrow evening I'll try to dig deeper for you.

IPhone app store downloading problem

I have iPhone app store downloading problem (iOS 5). I could not download or update any software successfully from yesterday. Every app shows "waiting for download" but nothing happen for two days. It seems my app store does not connect to server. I use same account in my iPad, but it works normal. So, what happen to my iPhone? Please help me!

Hold the home button and lock button for 10 seconds to reboot the iPhone.

I can't login to the App Store - connection failed...

yesterday I had totally forgot my password and security question & went through 'Apple Express Lane' in getting assistance to reset my password for my ID "[email protected]" account so I can update to Lion OSX & merge my MobileMe account to iCloud through the 'App Store'
the password was reset and was able to login to the App Store with new password and download OSX Lion.
I have now successfully installed OSX Lion and have completed all the updates up to OSX Lion 10.7.3
after the updates, I wanted to purchase some games through the App Store and tried to login, but I get a message in red
'Connection Failed'
I tried to find answers and post a topic in 'Apple Discussions Forum' using Safari 5.1.3, but it won't let me sign-in on my ID '[email protected]' and my password.I get the following message :
'This Apple ID has been locked for security reasons. Visit iForgot to reset your account (https://iforgot.apple.com). Forgot your Apple ID?'
But I just reset it with the Express guy??
The other thing is I keep getting 'security certificates' popping up as well every time I attempt to login into 'Apple Discussions' or click to another webpage for a different site. Even when I click on legitimate(I hope) certificate to always trust, I find I have to repeat the step again
even with iTunes when I go to sign in I get the following:
iTunes can't verify the identity of the server "buy.itunes.apple.com"
The certificate for this server is invalid. You might be connecting to a server that is pretending to be "buy.itunes.apple.com" , which could put your confidential information at risk. Would like to connect to the server anyway?
so... wishing I didn't upgrade now
I had gone back to the apple support by email and they said I needed to reset my password again.
which have done and still no change. Twice now over the last two days in changing password.
When I use 'Firefox 10.0.2' I can login to iCloud & Apple Support Community & and don't get the pop up verify security cert's
I hope I have given 'enough' details, any help would greatly appreciated
My Hardware specs:
iMac 7,1
2.4Ghz Intel Core 2 Duo
4 GB Memory
Thanks
Dave

I am having the same problem. It was working fine until yesterday.

App store connection

I am having a problem connecting to the app store to download apps. I am using Lion, keep all my software up to date. I can see the app store but when it comes to installing the updates for specific apps I get a pop up stating cannot connect to app store. How do I fix this?

Me too, as well as others. I think the problem is an App Store problem, I tried suggestions on this forum, installed the 10.8.2 combo update, tried to connect from my backup drive all without success. Hopefully Apple will fix this soon.

Can you help with a iTunes Store Connection Problem?

Hi I've tried to fix a problem by following steps as outlined by Apple support but to no avail. I can't access the iTunes Store or App Store from my Mac but can do from our iPhones and iPods using the same log-in.
The message received is: iTunes could not connect to the iTunes Store. An unknown error occurred (-54).
Any help in simple steps would be appreciated.
Geoff

Hey Apple surely you can give us a reply!

10.8.4 Update - App Store - Waiting Problem?

I checked for updates last night and the App Store opened and said 10.8.4 was available. I clicked 'update' and it showed as 'waiting'. This morning, fifteen hours later, the App Store still shows 'waiting'. I am unable to log out or shut down. I get a couple differnent info boxes when trying, one says "OS updates must complete before App Store can quit, and the other says "Can not quit when updates are in progress". When looking at my switch, it doesn't appear data is being transfered. Any ideas would be greatly appreciated as I'm unable to log off so my wife can log in. I'm not at my machine but have kept my software up to date so I'm positive I'm running 10.8.3.
Thanks much.

Doug in Alaska wrote:
Yes, I was able to download it but I didn't interupt the download...
A tip for the future. Instead of relying on the App Store for system updates, you can go here and get them directly, cancel them in the middle if the connection is too slow, and install them when it's convenient for you rather than the App Store. Moreover, you can choose to download and use the combo updater rather than the incremental version. The combo is larger but installs all the updates released since the original version of Mountain Lion, which can fix a lot of incipient problems.

Apps store purchase problem

I chance my crediy card number but I cant buy somethıng. that says itunes connect problem... please help me

The message implies that iTunes wasn't able to collect the payment for your last purchase, so you owe iTunes for it - until it's paid off you won't be able to download anything else from the store, including app updates. If you go into the payment details screen on your account is there any message shown ?
What are you trying to use as your payment method, credit card, debit card ... ? Debit cards don't seem to be still accepted in all countries, and even where they are it appears that not all work. Also pre-paid cards won't work.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If the card that you currently have on your account isn't being accepted, then do you have a different card that you could try or are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) - if they are then you could potentially use them as your payment method.

Mac App Store Connection Failed After Mavericks Update

Hi y'all,
immediately after I updated my Lion to Mavericks (10.9.1), I could not access no more Mac App Store: as I enter my (valid and active) Apple ID credentials, I receive a "Connection Failed" message (in red, in the same login dialog, under the user id field).
So I've tried to set to "Always Trust" all of my Class 3 Certificates in my Keychain, I removed all of the Mac Appstore plist files (appstore and storeagent), I've also tried to remove the network preferences plist file to reset my network interfaces preferences, I've also deleted the ocsp and crls cache files, and I've setup the ocsp and crls certificates preferences in my Keychain Access to off.
I obviously checked out my App Store account and it's correct and active - I'm also currently using it on my iPhone, iPad and iPod with no problem at all!
Anyway I wanted to try creating a new App Store account from the Mac AppStore itself: after I validated it, I tried to login into Mac AppStore... with no success!
So, NONE of the above mentioned attempts solved the problem, and I'm WORRIED and astonished wondering HOW APPLE COULD RELEASE A MAJOR O.S. UPDATE THAT SMASHES THE MAC APP STORE, WHICH IS ONE OF THE CORE APPS OF THIS O.S.!!! I use Mac OSes since many years and I never had O.S. problems (only some minor issue with third party applications out of Apple's scope and solved with some simple workaround).
CAN ANYBODY PLEASE HELP ME? :-)
THX IN ADVANCE,
DANI

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Why doesn't the App Store connect/load on my MacBook Pro lately?

For a few months, now, I haven't been able to connect to/load the App Store on my MacBook Pro. All I get is the spinning wheel of death and an error message. Any suggestions/fixes?
MacBook Pro 17", 2.4 GHz Intel Core 2 Duo, 4 GB 667 MHz DDR2 SDRAM, NVIDIA GeForce 8600M GT 256 MB, OS X 10.9.4 (13E28).

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Personal hotspot and app store loading problem

I have an iPhone5s and I updated it to IOS 8.0.2, after updating:
1- The Personal hotspot icon is gone from setting and I can't use it at all,
2- App store doesn't load the data, when I touch the app store icon I just see the white page and no data are loaded.
Are there any solutions for mentioned problems?

Hi HD1080,
So it sounds as if your Personal Hotspot is not available in Settings after updating your iPhone's software. I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Personal Hotspot
Under Basic Troubleshooting, start with step 7
Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
If you still see the issue, restore the iPhone.
For your issue with not being able to see anything in the App Store, I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store
Specifically the section Troubleshoot issues on an iPhone, iPad, or iPod touch.
Thanks for using Apple Support Communities.
Best,
Brett L

I lose my app store connection.

For somehow no reason, i've lost connection with my app store on my ipad since at least 1 month.... Can somebody tell me what happen, coz i can' t update any applications ever since.

Ok, so you are telling me that the problem is now with both the blue App Store, and the pink iTunes store icon is that correct?
What happens in detail as soon as you click on them? I need more hints on what's happening here.

ITunes Store Connection Problem and R6025 Error

I have a problem with iTunes (v 7.6.2.9) on my desktop machine that I haven't been able to resolve. The same version works without problem on my laptop, both are fully up-to-date XP SP3 installs with no iTunes add-ons.
iTunes starts correctly, but then does one of three things:
1) It hangs during connection to the Store, with the bargraph almost at the end of the travel.
2) It brings up the Store page, but although I can move the cursor around to click the Store links, nothing happens. Eventually the 'Accessing iTunes Store' bargraph may appear but it never connects.
In both of these two instance, no error messages appear, the Store simply locks up. I can still use iTunes perfectly as a player, access my library etc. However, I have to CTRL-ALT-DEL to close the iTunes process from the Task Manager.
3) As per (2), but about five seconds after the Store appears, an error box pops up:
Microsoft Visual C++ Runtime Library
Runtime Error!
Programe: C:\Programe Files\iTunes\iTunes.exe
R6025 Pure Virtual Function Call
Pressing OK closes iTunes.
I've done all the obvious things - removed and reinstalled, cleaned out registry errors using jv16 Powertools 2008, I've even used Process Explorer to examine all the dlls in use with iTunes and compared the version numbers to the correctly working version on the laptop - they're all the same. I've also run a low-level memory error checker, but it passed with flying colours.
So I'm a bit stumped to know how to take this any further. I know other people have had R6025 problems in the past, but they seem to have generally been resolved by installing a later version of the application... which isn't much use to me, as I'm on the latest already. Incidentally, I did try going back one version to 7.6.1, but that behaved in exactly the same way.
If anyone has any ideas about how to troubleshoot this sort of problem, I'd be very interested. I'm assuming that I have another application conflicting with iTunes, but I've no idea how to find it.
Thanks,
Steve

Yay! I've found the culprit...
For historical reasons, I still maintain my old Compuserve 3 account as my public e-mail address. Part of the CS3 installation is a Remote Password Authentication system called Virtual Key. I noticed that these dlls were being invoked during Store connection attempts, which I thought was a little odd.
I deleted the following files from Windows/System32: (annotations courtesy of the Compuserve info text file for Virtual Key)
RPA.DLL - The dynamic link library that implements the RPA protocol for Virtual Key.
RPACFG.DLL - The dynamic link library that implements the Virtual Key accounts wizard API and other configuration APIs.
RPAWINET.DLL - The dynamic link library that is required to enable Virtual Key for Internet Explorer, version 3.0.
RPASSPC.DLL - The dynamic link library that is required to enable Virtual Key for the Internet Mail client and other non-web clients.
RPAEDIT.EXE - An editor application for editing Virtual key Accounts as well as viewing and deleting sites from the Virtual Key Site List that is created by Virtual Key when accessing secure sites.
RPAUI.HLP - Help for Virtual Key features.
VKUNINST.DLL - An uninstaller program for Virtual Key.
RPAINFO.TXT - This file.
As I only access Compuserve through the proprietary CS3 front end, removing Virtual Key has had no impact on my Compuserve mail system and iTunes is now working perfectly.
I hope this information might be of some use to others in the future!
Steve

Iphoto, the App Store, iMessage problems on OSX 10.8.5

I have a couple of problems.
Firstly, my imessage does not work. When I send messages it does not deliver them, and puts this little red exclamation point next to the message. When Imessge is not active i recieve old texts from weeks ago in the top right hand cornor of my computer. When i click on it and want to send an imessage it does not let me.
Second, iphoto. Is there any way to speed up iphoto? It runs espically so compared to other programs. I realize that I do have around 10,000 picutures, but shouldnt it be able to handle it?
Lastly, the App Store. This gives me the most difficulties. I have updates and it will not let me download them. I have to accept purchases but just like the downloads, when i click on the accept button it will not actually do it. It just clicks it. One of the biggest problems is that it will not let me even sign in the my account. I have tried different tactics but everytime i click on a sign in option, it does the same thing as when i click download or accept. How do i fix this? Do I uninstall the app store? but then i dont know how to get it back.
Note: Imove, iphoto, and bascally everything else came with the mac when i bought it. I did not buy these separate from the app store and such.
This is getting very frustrating. Thank you for your help if there is any!

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Yet another Music Store Connection Problem

First time iPod/iTunes user. Just Installed iTunes 5.0.1.4.
I Get The Error Message: iTunes could not connect to the music store. The network connection Timed Out.
I tried many of the suggestions that were posted to no avail.
Whatever iTunes is doing it seems to be pretty anti-social when it comes to network I/O. I noticed that when I operate iTunes, IE couldn't see any web sites. So I stopped iTunes, opened a command window and started the command "ping yahoo.com -t". It responded normally and uneventfully. But once I restarted iTunes, the ping results started timing out. I get the same result when I ping my router instead.
Any Ideas ???

Well.... This has been a hot topic in these forums for a long time. I had this problem for at least 6 months without a resolution. The answers usually involve turning off a software firewall like the new Windows XP security center or Norton firewall. Believe me when I tell you I tried everything to fix this including turning off all firewalls. I eventually was able to find a copy of Itunes 4.7 and have been using that successfully (being able to connect to the music store).
I solved all my connection problems yesterday. I started up my disabled Zone Alarm Firewall program. I went to the allowed to pass through program list and clicked allow for all the programs that connect. Now every thing works great and I was able to install the latest Itunes for windows & connect to the store. The Zone alarm is running as well as the windows security center firewall. I think the Zone Alarm has opened up communication ports that the window security won't. I know many of you will think that I am an idiot. Maybe I am but I got the darn thing working. My belief is that this is not an Apple malfunction. I take back all my curses at them.

Apps Store connection problem!

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