Apps stuck on "processing file" in 11.1.3.8 for Windows

I don't believe that this was a problem 100% of the time since I downloaded 11.1.3.8 for Windows, but I am noticing that recently, most times the software hangs during the "processing file" portion of updating any app.
If I go into task manager and kill all iTunes processess and restart iTunes I can occasionally get smaller apps to update individually if I run the update process quickly after restarting, but once iTunes has been running for about a minute everything that I attempt to update hangs.
I can update the apps on my iPhone or iPad and sync them to succesfully update the apps on my computer/in iTunes, but downloading them hangs.
I've seen other people complaining about it here so I know it's a legitimate issue, my question is -- can anybody confirm if this is software based in 11.1.3.8 or if this is something on Apple's end where the downloaded software pings their servers for verification during the 'processing file" portion of the update?
Thanks for any info that anybody has!

I have the exact same problem and I am experiencing this since last week. My problem is-
When I try to download/purchase an app using iTunes, it immediately starts downloading. Ideally, download starts and finishes in sometime, depending on the file size. In the last stage of downloading, iTunes tries to process the downloaded file and places it in the '...\Music\AppSync\Mobile Applications' folder in my case. The problem I am facing is that sometimes file never completes downloading and gets stuck. Download reaches 100% then iTunes shows 'processing file' and it gets stuck there and never completes. This means that downloaded ipa file never added to the 'Mobile Applications' folder. Even if I try to delete the download, iTunes does not do anything and then I have to kill the iTunes process manually as it does not even quit by clicking on the cross icon. After killing the iTunes process using task manager in windows, I restart iTunes and go to my purchase history to start downloading that app again. Sometime it succeeds otherwise it gets stuck again and I have to repeat the process of killing iTunes and starting again. But after several attempts, it does get downloaded. Also, note that this does not happen all the time, mostly randomly. If I am trying to download 10 apps for example, it will get stuck in 1 or 2.
This problem comes both updating and downloading new apps. I have not found any solution for this yet. I am following up with iTunes support but all they can think of is to reinstall iTunes.
I have latest version of iTunes and it is running on Windows 8.1. The iTunes account country is USA.

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