Apps Tab Download Error

Why does my desktop Creative Cloud keeps loading with a Download Error?

Macbook Pro. 2.3 GHz Intel Core i7
OSX 10.9.1
Here is the error. Not a lot to go on.

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CC apps tab-- 'Download Error'

CC apps tab gives 'Download Error. Contact Customer support'. PS installed ok. Trying to install Bridge and can't get past the error screen, even from Bridge download page. Any ideas?

Thank you for the pointers. Here's a more detailed description of the problem:
Error: "Download Error. Press Retry to try again or contact customer support."
Screenshot: CC Error
OS: OS X Mavericks (10.9.4)
Web Browser: NA, this is in the Creative Cloud application (the latest version, although the problem occurred in the previous version as well).
Firewall: none.
Antivirus: none.
Has this worked before: Yes, many times.
Changes: I was on a trip and using another computer. This only started happening when I rebooted my home computer (a Mid-2011 21.5'' iMac, 500GB internal SATA disk) and synced all of my files from the CC storage online.
Admin account: Yes, I am using an administrator account.
What was I doing: Nothing else, at the time. This was the first thing I tried (don't ask why).
Other software: Yoink, Memory Clean, Dropbox, Skitch, Found, Google Drive, G-Key Profiler, Skydrive, Evernote, Google Chrome (running at the time of this problem).
About my Computer: 4GB Memory, 500GB Internal SATA Hard Drive, with 300GB free. 2.5GHz Intel Core i5.

CC App states Download error on Apps page. Press retry to try again

On Mac 10.8.5
CC App states Download error on Apps page. Press retry to try again
Really frustrating. It worked for 2 days and since then I keep getting this error. There are no firewall issues etc.

Hi ParagonLtd,
Please try to apply the updates manually: http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Apps Tab in CC Desktop App giving Download Error Screen

Ever since the udate to Mavericks on my Mac, I have had this issue. I cannot view apps to install or install apps through the CC Desktop App. I have deleted the AAMUpdater Folder, I've renamed the opm.db file like in other posts and it still doesn't fix it. I've also, uninstalled and reinstalled the Creative Cloud Desktop App with the previously mentioned files deleted/renamed and that doesn't work either. Creative Cloud Desktop App needs to be fixed.

Internet connection is fine. Even turned off any firewalls running and it still doesn't work. All tabs work except for the Apps Tab. All I get is this screen:

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I just reactivate my CC account since that nasty payment problem with Adobe , but after updating the CC widget in my mac I just noticed that the APPS tab shows an error , so I can not download or update any software. And when I clic the Download button sends me to a 404 NOT FOUND ADOBE PAGE. Please your help will be greatly appreciated!!!

Hi cirellas,
we are having problems to update CC too. Here we have:
Macbook Pro
Processador: Intel Core i7, 2,3 GHz
8 Gb memória
OS X 10.8.5 (12F45)

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I installed the Adobe Creative Cloud desktop app. When I click Install Adobe Apps I get an error message that says, "Download Error. Press Retry to try again or contact customer support." Pressing the Reload Applications button just repeats the same error. I disabled my antivirus, Windows firewall, bypassed my Cisco firewall and nothing changes. No error code number is given.
I'm running Windows 7 Pro, SP1, 32bit, 4Gb memory.
Any ideas?

Phone: 800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday).
Chat: For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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I signed up for creative cloud a couple of hours ago... and have been trying to download apps ever since, but I can't download a single thing. I've redownloaded and installed the application manager. I've run the CreativeSuite cleaner tool twice. Diabled firewalls. And still get "Download Error. Press Retry to try again or contact customer support." - I get this message when opening the manager directly or when clicking to download an application through the creative cloud app center. Getting to be really frustrating.
Is there any other way to download the programs without using the application manager??? If not and it can't get solved, I guess I have to cancel my account. :/

Hi tisjewelphotog,
In case like this where in even the Adobe Application Manager isnt working at all on your machine, you could try downloading a trial from Adobe.com and then activate the subscripton using your Adobe id and password during the installation .
If the above mentioned steps doesnt work , i would request you to please create a new Admin account on your system and try doing the same in that account .
Kartikay Sharma

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At one point during a sync a lot of my music did not end up on the iPhone. I was on a road trip and wanted the music so I clicked "Download All" on my favorite playlist. For whatever reason 652 songs would not download, saying "Download Error. Tap to retry." I have since gotten home, sync'd and all those songs are now on the phone but the 652 songs remain in the Downloads part of the iTunes Store app with the same error (Download Error. Tap to retry."
I can't get them to go away, does anyone know how I can delete the download attempts?
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Hi there zblom,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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I continue to get the exclamation point in a triangle and it asks me to uninstall and then download it again. Needless to say I've don't his about five times and I keep getting the same error. PLEASE HELP!!

Hi BCBROOKS,
Kindly refer the below mentioned links.
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I keep downloading mac os x lion upgrade in app store and when the download reaches above 2GB it says "errorr has occured".
I've got a low interet connection and so it takes 12 hours for me to download 2GB and each time I get this error and I've downloaded about 10 times.
I'm greatly annoyed with this problem. I saw similar problems in other posts and it said to disable proxy or something and I dont know how to do it.
Is there any other way to download this upgrade somewhere else..??
I'm totally f**ked up. Some one please do help me soon...:(
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jonatious wrote:
U dont know how tensed I'm..
I'm an Indian and there are no such wifi library or coffee shops with wifi.
I got to download from my net connection only and its slow too.
I also downloaded 10 times 2GB that is about 5 full days my mac was on and yet no solution always getting an error.
Please help me.
I don't care one way or another what country your are from or how tensed you are. You asked if there was someplace else to download it from and I gave you alternatives. If you don't want to take the time to seek out some other locations, then nobody can help you. Ask your ISP if they have a 2GB file size limit.

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I encountered the same error "…can't be verified…" on my 2010 MBP too. Tried six times and finally I could get it installed. Here's what I did:
Went to "Users & Groups" in System Preferences, checked that the Apple ID specified for the current user is the same Apple ID I used in the download purchase of ML from the App Store.
Rebooted in Safe Mode.
Went to Disk Utility -> Repair Disk Permissions
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I don't know what else I can do. Any suggestions?

There are two ways to recover from this condition.
1. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.
2. Open LaunchPad and find the icon of the app you're trying to install. There will be a small progress bar below it. Click the "X" to stop the download.

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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Best Buy PC App Digital Download Error

I was downloading Mass Effect 2, and once it reaches 100% it says there is an Error, and that I need to restart my download.
I have no idea why it is doing this.
Also, when I enter my order number to try and get my serial keys to possibly download it on a different program, it says it can't find the order.
Anyone else having this? Quite frustrating.

Hi Hex1k7,
Just responded on your thread in the Gaming and Gadgets board. Check it out!
Mariel|Community Connector | Best Buy® Corporate
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Can't install dekstop app - getting download error (-55)

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Hi,
Please try the steps given in the link below:
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Thank You
Arjun

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