Appstore unknown error

When I try and Upgrade to Mavericks, from an IMac (10.7.5), I get There was an error in the App Store. Please try again later. (4), when trying to log into appstore.
I think my appleid is the problem.
It's a very old (2004) appleid, originally obtained under email address X, then at some point changed to my current email address.
I later purchased an IPhone 5, and started using my appleid again after MANY years of non use.
Once I started using it, I could only log on to the appstore from ONE of my two devices (iMac & iPhone).
The first time I tried my apple ID on the iMac, after it working fine on the iPhone, it wouldn't let me log in. I reset the password, and the iMac worked, but then the iPhone wouldn't. I'd reset the password while on the iPhone, and it would work, but then the iMac would not work. So now every time I use the appstore from a different device, I HAVE to reset the password.
So I reset my appleid password from the iMac, thinking it would fix the 'Unknown Error' when trying to log on for the OS upgrade, but still no luck.

I got the same thing. Just called support. In the app store application, on the tool bar at the top of you screen, click 'store' and 'sign out'. Then from the same drop down menu, click 'sign in' and sign in. Then, try the install again.

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TS3297 Any idea why I can't purchase stuff off either iTunes or AppStore? I am getting a message saying unknown error has occurred immediately I enter my password.

Any idea why I can't purchase stuff off either iTunes or AppStore? I am getting a message saying unknown error has occurred immediately I enter my password.

Brett,
Well done getting the wireless network secured.
You have to precede the (hex) password with a '$' in Mac OS, to tell the Internet Connect dialog box that you are keying a hex password (rather than ASCII). This is because the Mac has detected that the network is WEP protected, and leaves it to you to decide how you want to key the password.
As an alternative, in Internet Connect (or from the AirPort icon menu), you can elect to join an "Other" network. If you select your network again, it'll come up with "WEP Password" as the option of Wireless Security. You can change this to "WEP 40/128-bit hex" and then not have to precede your password with the '$'.
Alternatively, you could tell us the make and model of your wireless router and we can tell you how to set, and use an ASCII password. From your 10-character hex password, we can see that you're using 40/64-bit WEP. Non-Apple routers can be a bit fussy when using ASCII passwords with 40-bit WEP (don't worry, this is also true for Windows PC's using 40-bit WEP too), but we can talk you through it.
As a final alternative, as you have such a whizzy Mac, as long as your wireless router supports it, you could use WPA security, and never have to worry about ASCII / hex / '$', etc. Older Macs (particularly original AirPort cards - not AirPort Extreme - and OS9) were limited to 40-bit WEP.

AppStore give just Unknown error... What is that mean?

My password is correct and I downloading app with my ipod touch also iTunes store even I loged in same password this discussions forum. With same password I updated my some apps on AppStore 30 min. ago. I want to download previous purchases when I write to password I getting this error "Unknown error." What is that mean?

I am having the same issue. I purchased my new MBP yesterday, 10.8.3 and when I try to download my purchased apps it says "Unknown Error." What is going on? If I try more then twice it asks me if I forgot my password, which I have not because it works just fine everywhere else, ipad, iphone, apple webstore etc... I tried even reseting it when it asks if I forgot it, it did reset and works every but not APPSTORE Please help!

I am getting an error message "an unknown error has occurred" everytime I try to download an App from the Appstore. My ID and password are correctly entered. How do I get rid of it?

I am getting an error message saying "an unknown error has occurred" everytime I try and down load an App. My ID and password are entered correctly. What am I doing wrong and how do I get rid of this?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Impossible to access the appstore from my iphone 4 ios 5.1 after identification failure with unknown error message

from yesterday - impossible to update apps from appstore - unknown message - after identification when the download starts

Look to the right under More Like This ---------->

While downloading apps from app store I'm getting unknown error has occurred message

Hi
I'm seeing the below problem from today morning..
I am using iPhone 4 unlocked (direct from apple store ). I am getting 'A unknown error has ovcurred' message while trying to download free apps from AppStore.
I am connected to wi-fi while doing this.
I used to download without any issues earlier. Please advise on what could be the problem. Thank muvh

Same problem here in Brazil.
It seems to be a problem with logging in App Store in the Mac (Yosemite 10.10.2).
When I tried the very same userid and password I was able to login in to use my iCloud account from the same computer and also from my iPhone.

TS3297 "unknown error." when trying to login iTunes 11

Hey everyone,
I'm getting an "unknown error." when I'm trying to login iTunes 11.
When I enter my apple ID and password I the same window pops up again with "Unknown error." in red.
When I try to login again I get the popup with "Did you forget your password?" but I know for sure that I entered my password right.
Everything worked perfectly before.
The last app I downloaded was Real Racing 3 from the AU appstore. (with a second account, my main account is for the Dutch appstore.
Itunes 11
Mac OSX 10.8.2
13" MBP late '11
Thanks in advance,
Kevin

Hi and welcome to the HP Support Community.
Google account sync was disrupted by a change from Google; it was fixed with a patch as described here:
http://h30434.www3.hp.com/t5/webOS-Hardware-and-Software/ALERT-Google-account-sync-broken-on-webOS-d...
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

"unknown error" when trying to login iTunes 11

Hey everyone,
I'm getting an "unknown error." when I'm trying to login iTunes 11.
When I enter my apple ID and password I the same window pops up again with "Unknown error." in red.
When I try to login again I get the popup with "Did you forget your password?" but I know for sure that I entered my password right.
Everything worked perfectly before.
The last app I downloaded was Real Racing 3 from the AU appstore. (with a second account, my main account is for the Dutch appstore.
Itunes 11
Mac OSX 10.8.2
13" MBP late '11
Thanks in advance,
Kevin

Hi and welcome to the HP Support Community.
Google account sync was disrupted by a change from Google; it was fixed with a patch as described here:
http://h30434.www3.hp.com/t5/webOS-Hardware-and-Software/ALERT-Google-account-sync-broken-on-webOS-d...
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?

Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?

Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store.

"unknown error has occurred" while trying to update apps

Hi all, hoping someone can help:
When trying to update apps in the App store, after being prompted to log into the app store, I get the error message "An unknown error has occurred" in red. I've tried restarting (the app and my mac) clearing the cache, and my firewall is not on. I am able to sign in to the the Itunes store, but cannot sign in at all to the App store. Any insights? Thanks!

Make sure you are signed out of iTunes before signing in to the Mac App Store.
And try deleting App Store pref file..
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.appstore.plist
Click Go then move the com.apple.appstore.plist file to the Trash.
Restart your Mac and try the App Store.

Unknown error when download apps or music

I have an iPhone 4S and every time i want to download music or apps i get a message saying Unkown error...
Please help me.
Thanks

This is what i found and it worked!
Dseang21
Re: unknown error when using appstore (to update or download apps)
May 11, 2012 5:14 PM (in response to ancientty)
Same deal for me. I found an answer at ipadforums.com that fixed it for me. Go to settings, click on store, click on your user Id, sign out, and then sign back in. Hopefully it works for you too.

Unknown error when download is ending

iTunes/10.6.3 (Windows; Microsoft Windows XP Professional Service Pack 3 (Build 2600))
"Unknown Error" is occurs when download is ending.
The above-mentioned error occurs frequently recently.
But, I rarely　succeed in downloading.
So I confused.
I can not suppose the reason.
OS? itune application ?? network enviroment ?? Obstacle by plural factors?? rainy wether ???
what is the reason why error occurs.
and apple japan dose not give me any advice nor solution It is a problem, too.
I sent message "Unknown Error occured" to Apple Japan.
Only they replyed that my message recived.

This is what i found and it worked!
Dseang21
Re: unknown error when using appstore (to update or download apps)
May 11, 2012 5:14 PM (in response to ancientty)
Same deal for me. I found an answer at ipadforums.com that fixed it for me. Go to settings, click on store, click on your user Id, sign out, and then sign back in. Hopefully it works for you too.

Mac App Store says "Unknown error."

The Mac App store is giving me an "unknown error" when I try to install a purchased app or but another app.
I *think* this is a result of me running a chmod or chown recursively on the wrong directory. I've run the "Restore Disk Permissions" on my main partition and although that said it fixed some things, it didn't solve my App store problem.
What user, group, and permissions do I need to set and on what files and directories do I need to set them in order for this to work?
As a side-note, I'm logged into the app store with my only account. Choosing "Sign Out" from the "Store" menu does nothing. I upgraded to OS X 10.7.4 and rebooted today. I've deleted the App Store cache files and rebooted.
Thanks,
Joel

Hi Joel ...
How about third party software. If you have anti virus software installed, disable that.
Little Snitch can cause the issues you are experiencing also.
And try deleting the App Store cookies .plist
Go to ~/Libary/Cookies
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Try the App Store.
edited by: cs

I keep getting an "unknown error" in App Store

Help please! when I try to purchase an App from the store it gives me an "unknown error" and won't let me purchase anything. can anyone help?

Here is a step-by-step of what worked for me:
Create a new user account - let's name it "Test" - I did not make this an administrator account
Log into that new user account (skipping the AppleID/iCloud screen)
Select "Software Update…" from the Apple menu - you will be asked to enter an administrator name and password in or to check for system updates - just provide your normal (admin-enabled) user name and password
If you have any updates available, click "Update All" and log into the AppStore with your normal AppleID/password (this should work since you are in a new user account)
(If you don't have any updates available, I assume that you can also log in using the menu item in the Store menu of the AppStore application though I have not tried that)
As soon as the download starts, you can quite the AppStore application
Log out of your test account and back into your normal account
Open /Applications/Utilies/Terminal
Type the following command:
sudo cp /Users/test/Library/Cookies/com.apple.appstore.plist Library/Cookies/
Open the AppStore again and you should be able to log back in
What does this do? It seems that the com.apple.appstore.plist file in your normal user account has become corrupted - we use a new account and create a new one (which is interchangebale since we use the same AppleID) and move that one back to the main account with the corrupt file.
Andreas

HT4993 Just got an iphone 4 and only downloaded one app, facebook. and now when i try to download any other app and i enter my password it gives me an unknown error. what is going on?

Why wont my appstore let me download any apps? I know my password is right but it keeps giving me " Unknown error." and I have to either cancel or retry and every time I retry i get the same thing.

Hello jsimmonds05,
I was looking into our resources for information that may help resolve the issue and have a few things for you to try. First I would start with the iPhone Troubleshooting Assistant found here: http://www.apple.com/support/iphone/assistant/phone/#section_1, at section 1 and work your way down as needed.
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next
Just in case that doesn't get the App store to function correctly, you can use this article titled iTunes: Advanced Store Troubleshooting found here http://support.apple.com/kb/TS3297?locale=en_US&viewlocale=en_US.
All the Best,
Sterling

Appstore unknown error

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