Appworld Bb curve 9300

when i want to download a new APP, the Web site reboot the system request to upgrade the new version of BB APP WORLD. 
in the end, the system request to upgrade on the smart phone and in many tests, i'd have the same problem: no possibility to solve and upgrade the APP WORLD 
we could tell me why ? 
which kind of procedure i can follow ? 

Hey asia702,
Welcome to the BlackBerry® Support Community Forums.
To better assist you can you provide the full error message you receive when you attempt to upgrade BlackBerry World?
Thanks.
-HB
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Similar Messages

  • SIRIUS APP ON CURVE 9300

    Any idea when the Sirius App will be compatible for the Curve 9300?  You can download the app but once you log in you will receive a SERVICE TEMPORARILY AVAILABLE message.  Oh, and it took 5 different people to talk to, many of whom are extremely difficult to understand due to outsourcing, before someone finally told me the problem.  Total time on the phone was 3 hours, 2 different days.....trying all their little tricks to get the app to work.

    Hey docollyer,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    I suggest removing BlackBerry World by going to Options>Device>Application Management.  Highlight BlackBerry World and press Menu>Delete.  Restart the BlackBerry Curve 9300 smartphone and then go to www.blackberry.com/appworld/download and re-download the application and restart one last time.
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
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  • App World Missing Icon Curve 9300 OS 6

    I recently noticed that my Blackberry App World icon was missing from my home screen.  I drilled into each of the sub folders, selecting 'show all' for each, and still could not find the icon.  I attempted to re-download the app from the blackberry website using my browser, but was informed that I already had the application on my device.  I then attempted to replace the existing version, and still no icon.
    I then decided to navigate to the application center and remove the app world application.  I then navigated back to my browser (cleared the cache) and attempted to download the app.  I received a 'download failed' notification, with the details of 'Invalid COD error 907' message (or something to that affect).
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    And yes, I rebooted the device with a battery pull multiple times.
    Now I'm stuck.  Thanks for any replies or guidance.
    -Jake S.
    Specs:
    Device: Curve 9300
    Carrier: Vodaphone UK
    OS:  6.0 Bundle (v6.0.0.448, platform 6.6.0.124)
    App world: v2.1.1.19 (i think)

    RH - Thanks for the reply.  Unfortunately I have already attempted your provided suggestion.
    I navigated as follows:  Options --> Device --> Applications Management; and removed the App World applicaiton.  I rebooted the device, and used my phone browswer to navigate to the appworld download page at blackberry.com.
    When I attempted to download, I received a 'Download failed.' notification.  When I select to see the detail of the error, I receive this message:  '907 Invalid COD A network error occurred'.
    Any other suggestions?

  • Need help with a Blackberry Curve 9300, please...

    Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below. 
    Device info
    Your carrier: Unlocked (was using Virgin)
    Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
    Apps and free space
    File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 60%
    Did a battery pull fix your issue? No
    Apps installed and their version if possible.   (Go to Settings, then Options, then applications): None, only the ones that come with it after reset to factory
    BT device model/version (you will have to look at the BT device): Don't know what this means
    When writing your question
    Any other details that would help us out with your issue: This was my teenage brother's phone, which since has been given to me. The phone was severely mistreated; thrown around, stepped on and chewed. The battery had to be replaced as well as the middle chassis and the front and back cases along with the keyboard, bottom clip and screen. 
    Good description of what is really wrong and how to reproduce if possible. Details of what you did before: I managed to get it working after I had replaced everything listed above, but it will not charge using the cable. I have to keep taking the battery out and plugging it in seperately to charge, then putting back in the phone. This is after replacing the cable as my brother broke that too, so it's not the cable. He's damaged the data/ charge port.
    The camera will not work, but at the moment I am not looking for a solution for that. The error is: "Could not start the camera. Close other applications and try opening the camera again". No applications are open and the OS has just been updated to the most recent version. For this reason, I think he's managed to break that too and it would need to be replaced if that's possible.
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    I can use it with wi-fi and have already contacted t-mobile and Virgin Mobile to make there there's no problem with them. There isn't. The number has been put under my ownership and the phone registered to me now. It is not blocked or blacklisted, yet, only comes up with SOS for network.
    Because of this, they and the local phone shop think he might have damaged the antenna inside. I am an iPhone user, this is the first time I have used a Blackberry, so I have no idea - can the antenna be repaired by myself? 
    Or, given that the camera doesn't work either/ needs replacing, would it just be better to get a replacement using my contents insurance? I am unsure which would be cheaper, to get the parts and try and fix it myself, or pay the excess for the insurance. 
    Advice appreciated... Thanks in advance.

    Hey MaggzieP,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
    Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
    For all repairs, I can only suggest checking with the point of sale or network service provider for further options.
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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  • WHY SUCH AN INJUSTICE THAT BBM CANNOT BE USED ON MY CURVE 9300 OVER NORMAL DATA SERVICE AND OTHER PLATFORMS CAN USE!

    Hello,
    I am using Blackberry Curve 9300. I purchased this phone for Rs. 17,250 before some 3 years, I considered RIM to be a Company providing premium services which is unique in itself and which worth spending on them and the most important thing is those are not available to non-blackberry users! Especially in case of Blackberry Messenger, which is such a service connecting all the blackberry users around the world, making a mark of precious symbol of the users of BBM.
     Before few days I came to know about BBM being available on Android and Windows phones, my question is why this injustice with your own customers, you provide the app which they will use with their normal data plan and we people who are your real customers, who trusted in you have to spend not less than Rs.129 for just BBM!I must say RIM is the most back-stabbing company I have had ever dealt with! People are laughing at us as they are using the same service for almost free and we have to spend a huge sum for availing the same service, my question is are these non blackberry people your customers or we people who contributed in your success with hopes of trust?
    My question is not why you made available BBM usage to non-blackberry users with such flexibility but my question is why can't you be loyal to your own customers?
    I hope that RIM would have a pleasing justification.

    Thanks with the signature but I already removed it from my profile too.
    I was never under a rock when it comes to technology I know that in India before few months yoru Blackberry Z10 was Rs.44,000 and now it is Rs.21,000. I understand the ploy of making BBM cross platform to generate revenue, first in a technical sense and another by creating it advrtisement in the marker.
    Do you think that taking an undue advantage of our loyaty and enduring the mockery of your own customer would take you anywhere? Don't you think that abusing your own customer's prestige would even affect you negatively? While your customer is paying Rs.129 for just BBM the Android person sitting next to him is lauging at him for he paid you and call him fool! Profits doesn't starts only by making huge business decisions but from the loyal and satisfied customers. You may always find customers all around always complaining but deep down if you have touched their needs they will bless you with good words at your back, maybe in such a way that you will never come to kow but it will grow you more. I am not here to deliver you a marketing lecture as i am in corporate law field but let me tell you what I read during my graduation, it said something like one disatisfied customer can discourage ten potential customers from buying your product and I have started feeling the same in case of online shopping but I do not know when the company giant blackberry would come to know! 
    When you said about expanding customer base, think about a company who is expanding its base of customers by disatisfing their current customers who always took pride in you by providing them services at harsh terms and in front of their eyes others are getting benefits at a very low cost.
    Our family business is textile manufacturing, not as big as blackberry but we always knew that if we will start selling our goods by describing them as really premium goods and start charging out of lips and bounds, of course my product could be premium worth the price but one thing I could be missing would be a point of finance, there could be cheaper alternatives in market which could be selling at lower price which same usage. My concern is just to keep our eyes open.
    Now consider a phone on which I can use Whatsapp which satisfies my messaging needs, gtalk and yahoo messengers for my im needs, push mails for emails, browsing and downloading for just Rs.99 and on the other hand Blackberry services for Rs.389, it is indeed clear the reason of downfall, though it is labelled as premium service and indeed it could be, permium service as I said earlier.
    When you feel that your boat is sinking, you do not have only have to pull out the waters but on the priority basis you have to cover the hole too! Blackberry is just pulling out the water leaving the hole as it is!
    If you say that legacy mode in BBOS could bother you  from providing BBM for BB device, you know that it cannot be and even I know that, any technical person can know that as it is a little secret that I can use BB browser without BIS and many other apps are example of the same (to be a bit informal). See, I never asked this thing from last three years but now when you are making it cross platform why not to give a little benefits to those who paid you till now, if you can give it to those who are nothign to you?
    My question is that why can't you provide BBM to be used on the normal data paln for your own old and loyal customers who paid you such a handsome amount from many years for your services as how you provide on other platform, just for BBM not email and rest of your services?

  • Some problems I have with my Curve 9300. Hope you can help me.

    Hi everyone.
    I decided to post here to know if someone can help me out, I'm a blackberry curve 9300 user - O.S. 6, I've had the smarthpone for a while now, but since the beginning I've been having some minor details, I want to know if there's a simple solution for those things.
    1. Browser.
    Since the beginning, the phone native browser has this problem where it starts to load a page but at the middle it just stops and goes back to the home page, so that I can't load any page. I have to search for another browser which works just fine, but maybe there is something I can do to solve this since youtube or othe pages only load on the BB browser and as I said, it doesn't load the pages. It doesn't promp any error message or anything.
    2. Don't-know-what-it's-for Icon.
    For a few months now, there's this icon that I can't tell what it's for, I've already search all over the APP for updates but nothing, I just decided to coexist with the icon as it never goes away. Maybe there's something I'm not doing right to check the icon. Here's a screen capture of the mentioned icon.
    [IMG]http://i45.tinypic.com/10f252b.png[/IMG]
    RL=http://imageshack.us/photo/my-images/521/captureit​25042012191027.png/][IMG]http://img521.imageshack.​...
    Uploaded with [URL=http://imageshack.us]ImageShack.us[/URL]
    3. Crazy pointer.
    Sometimes, not always, the pointer just go mad, it start to move by itself, and when one tries to write it becomes impossible, I've tried changing the sensitivity of the pad but no changes.
    Thanks in advance for any advices you can give me.
    Solved!
    Go to Solution.

    Awesome! You should now be fine for those two... my guess is the crazy pointer may just be due to an over-sensitive trackpad (usually happens when the trackpad gets covered in skin oils). Try cleaning it once in a while with a soft cloth to remove any finger oils and that should help with that.
    If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
    If your issue is resolved, don't forget to click the Solution button on the resolution!

  • Error while updating Curve 9300 OS to Os6 Pls help!

    While I was updating my Blackberry Curve 9300 this notice popped up "An error has occurred while downloading software for your device.  Please verify your Internet connection or try again later, if the problem persists." My internet connection is fine and my firewall is not blocking it. What am I doing wrong? Pls help. My device software is 6.0 Bundle 1879

    Are you still able to use your device? If so, backup your data then go through the following clean application load: http://bbry.lv/cKy9A0 If you can't use your device, follow the steps in the previous link.
    Once reload of the device software is successful, restore your data and test using your BlackBerry.

  • Curve 9300 won't turn on all the way, please help!

    My daughter has a blackberry curve 9300. It froze on her so she tried to reboot it and now its gets 3/4 of the way and reboots again. Ive tried everythings possible like desktop manager and jl_cmder but nothing seems to work. If anyone has any suggestions i would be very greatful

    Hi and Welcome to the Community!
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    This has been known to "kick start" some BBs.
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    The results of this will indicate if it's your BB or your battery that has the problem.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • I need to know a lot of things about Blackberry Curve 9300, I need hel please...

    Hello there! Some of the questions or problems I'm encountering now maybe for some is nothing & seemed silly but for me it's giving me headache. First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300, some options & features were missing/incomplete. So what is the best BB Desktop Software for BB Curve 9300? And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS? Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have??? Is it a must to upgrade my version of BB Curve 9300 to 6 OS? Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
    I will really appreciate any comments, suggestions, replies regarding my concerns... Thanks!!!

    Hi and Welcome to the forums!
    Wow...that's a lot to pack into a single paragraph with a large colorful font! But, let's see if we can take your points one by one, shall we?
    Netteski wrote:
    First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300
    Exactly how did it seem not compatible? Precise descriptions are always better than vague generalities...which leave us to only guess...which helps no one I find...
    Netteski wrote:
    some options & features were missing/incomplete.
    Again...what, exactly?
    Netteski wrote:
    So what is the best BB Desktop Software for BB Curve 9300?
    The most recent version (6.0.1.18), available here:
    http://us.blackberry.com/apps-software/desktop/
    BTW...the version of the Desktop Software itself is not at all tied to your BB model, nor your BB OS level. It is always best to use the most recent Desktop Software version, regardless of BB model/OS that you have. (There are some very special cases that are exceptions to that...but they are indeed very special.)
    Netteski wrote:
    And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS?
    OS 6 is very very different from OS 5. I suggest you read the release notes, view the videos, and other things. If, ultimately, you decide you don't want it, then you can always fall back.
    Netteski wrote:
    Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have???
    I don't know if those versions are leaks or not. But, if they are from a carriers download web portal:
    http://us.blackberry.com/support/downloads/download_sites.jsp
    then they are official and not leaks. From what I can quickly find, the most recent official OS for the 9300 is 6.0.0.461 (from Telus). Typically, on this officially sanctioned (by RIM) site, we shy away from much discussion about leaks since they have bypassed the official channels and are not sanctioned by anyone for release to the general public.
    Netteski wrote:
    Is it a must to upgrade my version of BB Curve 9300 to 6 OS?
    Nope...you can stay behind for as long as you want. Just be aware that someday your OS will be End Of Life and there will be no further formal support. Before you ask...no, I've no idea when that would happen.
    Netteski wrote:
    Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
    Given that OS 6 is even newer, I'd expect that your choices for those things would be even further limited. But, over time, that will shift and there will be plenty of options for OS 6 for you to play with.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Location services for BB curve 9300

    Hello, I seem to have a problem with my BB curve 9300. The location service is turned on but it doesn't work. Could anyone please help me ? Thank you in advance!

    First make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.
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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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  • Curve 9300 connecting to boot rom problem

    Hi everyone, I have a curve 9300 and I tried to install an update to the OS. The problem is when i get to the part that says "connecting to the boot rom" the phone starts rebooting and goes like this 3 or 4 times, resulting on a failed update. I already have tried to use another USB port, another computer, connect the blackberry to the pc with the battery pulled, tried another usb cord, all of which failed. Can anyone help me solving this?

    Hello Edi27 and welcome to the BlackBerry Support Community Forums.
    Sorry to hear you are experiencing an issue installing your device software.
    Did this error come up after the update installed or during the update? 
    Does the device display any error on the screen or just the BlackBerry start up logo? 
    Have you tried to reboot your device in Safe Mode as shown in KB17877?
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    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Memory Card Issue with my BlackBerry Curve 9300

    Hello,
    I have been using the memory card for more than a year. It's a SanDisk or a ScanDisk memory card. It's 8 GB. I didn't use the card that came with my BlackBerry Curve 9300 phone. I'm always trying to delete files or to copy files, most of them are music files from my laptop to the memory card via memory card reader.
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    Here are the researches that I made:
    http://www.diydatarecovery.nl/chkmate.htm
    http://forums.crackberry.com/blackberry-torch-9800-f209/torch-freezes-media-card-corrupted-627384/
    http://www.berryreview.com/2009/01/08/tips-tricks-recover-files-from-a-corrupted-sd-or-microsd-card/
    http://supportforums.blackberry.com/t5/BlackBerry-Torch/Media-card-corrupted/td-p/1181945
    http://www.squidoo.com/recoverphotosblackberry
    http://www.ehow.com/how_2129153_retrieve-pictures-corrupt-memory-card.html
    http://panasonic.jp/support/global/cs/sd/download/index.html
    http://www.datarecoverybook.com/drb/usb-drive.html
    http://www.cgsecurity.org/wiki/TestDisk
    http://www.memorycardrepair.org/memory-card-repair/downloads.html

    vikram82 wrote:
    Tried a couple of things. Still my issue is not resolved
    I think you should try each and everyone of the solutions suggested in the link I provided, given that it covered both harware and software suggestions. And always reset the device by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2 after each step.
    See if that resolves the problem.
    Blackberry Best Advice - Back-up weekly
    If I have helped you please check the "Kudos" star on the right >>>>

  • Invisible cursor in email messages on Curve 9300

    Hello,
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    William

    Check You have Active BlackBerry Data Plan (If no the contact your network service provider)
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    If the Problem Solved mark as "Solution" for posts that have solved

  • Can't see my pictures on my BlackBerry Curve 9300

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    Go to Applications >Files >Media Card > BB button> show hidden> Blackberry> All your files will be displayed.
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  • Curve 9300, applications to MicroSD card

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    SIM problems must be taken up directly with your carrier, Telus. Give them a call and have them help you get it working. Sorry, wish there was more we could do for you here.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

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