AppWorld Error ID 30220

Hi,
This morning when I checked the Playbook, as usual I checked in AppWorld, what is new, and it showed me that Magellan Compass as been upgraded, so I tried to upgrade mine, and it ifrst told me that the price as change, then it ask me for my login into AppWorld, which I entered, and then it got me an error the one in the title of this message
I checked on the website, what I found was to erase the application, which I did and then to type RST in the AppWorld, again I did it, I even did the POWER + - reset of the Playbook, and I still get the same error everytime that I try to re-install the app
Using the Playbook and the Z10 and the Z30 and loving them
Martin

I believe the error has to do with the increase the price considering there was a charge for ver 2 now 2.1. It appears that the author is increasing the capabilities of the software.
Be a Shepard and not an iSheep.

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App World Error Message 30220

Does anyone know what AppWorld error code ID 30220 means?
I uploaded several new releases (OS7) to App World and when I tried to download one for a test, I get the above code.
The app in question ran on in the 9850 simulator in the latest Eclipse/OS7 environment and on an actual 9850 device after download via the Desktop Manager.
Any help is appreciated.

Hi rfout2002,
Please try clearing the cache in your BlackBerry App World™ storefront application and then reinsert the battery in your BlackBerry® Curve™ 8350i smartphone and relaunch App World.
Please see: "How to clear the BlackBerry App World cache" http://bbry.lv/M6nJJt
Hope this helps.
-FS
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Playbook Appworld Error 1000

Appworld ERROR 1000, can't buy any apps. now with pay pall not with visa. Yes i did all the authorizations in pay pall but its just not working. ANY TIPS?

Hello Tropenman,
I suspect this is the full error message you are seeing:
http://www.blackberry.com/btsc/KB24454
If so, refer to the workaround listed in the article.
Thanks,
-FB
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AppWorld - Error Id: 3300

When I attempt to download the Calorie Tracker by Livestrong app, I continually receive an error ->
"There were problems competing this purchase. Please try again or visit www.blackberry.com/appworld/support for more information. (Error Id: 3300)."
Here is some additional information. 1) I have downloaded this application on a previous blackberry and I am now trying to purchase/add to my new Curve 9300 3G. I am not sure if this may be causing the error but I am happy to pay the $2.99 again, I just want to download it. 2) I contacted the livestrong support and they said this is an app world issue and contact support for BB. 3) I have successfully purchased and downloaded other apps.
Any help is appreciated.
Thanks.

Hi there!
Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic
and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums.
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Payment trouble on appworld error id 10000

The appworld is not validating my credit card and I am sure there is nothing wrong with it. I have been using it IPAD for 1 year now. I can not get the payments through paypal as well. I have no trouble with moneybrookers. I need a solution as I can only use the free Apps for now.
If you have the same problem, please reply to the post so that Blackberry and the developers can estimate the amount of revenue loss.
Thanks for your support

I have been in a long-running battle with customer support regardfing error 13000.To make a long story short, signing into to App World and seting up my payment options using my PC's browser seemed to work for me - then waiting an hour. They seem to be aware of the problem now but they really need to fix App World on the PlayBook so that can check our payment status directly form the device. Here is a snippet of my last communicqtion from customer support.
----- Original Message -----
From: "BlackBerry Customer Support" <[email protected]>
To: xxxxxxx>
Sent: Thursday, June 16, 2011 8:58 PM
Subject: RE: Re: INC000022927590 - Unable to purchase application.
Hello Maurice,
Thank you very much for taking time to reply.
Your valuable feedback has really been quite helpful to improvise our technical support protocols.
I have already forwarded your valuable comments regarding the error 13000 to our internal knowledge base process team for their review and to see if they could possibly have it amended in our public article on the error.
Please do let me know if you have any other concerns or questions that we could address.
Have a great day ahead!
Best Regards,
Pramod
Team Lead - BlackBerry Technical Support
Research In Motion Singapore Pte. Limited
-----Original Message-----
From: xxxxx
Sent: 6/16/2011 8:28:41 PM
To: [email protected]
Cc:
Subject: Re: INC000022927590 - Unable to purchase application.
Thanks for this update!
The KB wording reflects exactly what happend to me after my bbid was
re-created and I had set my payment options via my desk-top computer's
browser.
However, I encountered the initial problem using a bbid that I had set up
some time ago and (apperently) the payment options had not been set up
properly at the time it was created. In this case, advising the customer to
wait an hour would not solve the problem. It would improve the palybook app
world experience greatly if the cryptic 13000 message could be modified to
invite the customer to check her payment options via her pc in the case that
there was not a recent change AND to wait an hour for any changes to
propagate. Even better would be if a playbook dialog would automatically
open to allow the customer to check payment options directly on the device
and also advising him to wait a while before reattempting the purchase.
I hope this has been helpful.
Maurice
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Appworld Error 10000 HELP!!!!!!

Hello , I just tried to download an application from appworld cost $4.99 , I tried 4 times and 4 times i received this error code error 10000 There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" My main issue is that I was charged the 4 times and the bank send me that my credit card has been used for a purchase the location is "DRI*app World" and it did not download the application , is there anyone I can speak to have a refund ? or atleast have the app downloaded

i have the same problem, i m in ecuador.

Blackberry appworld Error

Hi,
I purchased Camcard application on blackberry AW. At the first time, it shown that ( error 10.000) and I tried to purchased one more times. It shown that ( error 14.000) . After that I realised that that my card was charged. Could you please let me know what happened ?
MY Blackberry appworld ID is : [Removed personal information to comply with Community Guidelines and Terms and Conditions of Use]
Thanks you

Hi and Welcome to the Community!
Here is a KB that describes the 10000 error code...I can't find one for the 14000 code you received:
KB24454 "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World
From this user-to-user community, there is no way for anyone to look at the "back end" and truly see "what happened". The only way that can happen is for you to request formal support from your carrier and, if they need to, receive escalation into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Appworld error code 30702

Appworld opens but won't open my world or start any free download. Mesage given error code 30702 pls login

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Z10 Appworld error

Hi im not sure if any one else is experiencing the same problem but the appworld on my Z10 was working fine now since the 04-03-2013 im receiving this error messa "There is an issue with Blackberry world Blackberry world must now close" i downloaded apps earlier in the day with out any issues

I have spoken to the MTN ZA BlackBerry Helpdesk people and according to them its everybody that has the problem they have logged calls with Blackberry to have the issue sorted

BB Appworld error

Hi,
I upgraded my app world application. I had to reboot once done, which i did but since, whenever i try to access the app, the screen just freezes to the point where i have to switch the phone off and on again.
I get the following error message when the phone comes back on: "uncaught exception: Application net_rim_bb_appworld (1007) is not responding; process terminated".
Please assist.
Rgds,
Keitu

Hello scropio31,
Finally, RIM has published an article explaining how to get the icon back!
Read ahead:
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/No-App-World-icon-exists-after-u...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Appworld error

My blackberry asked me to upgrade and when I downloaded finish and its will not open,its will writen errors code

Hi and Welcome to the Community!
Please clarify...
What exactly upgraded? Your BBOS? BBWorld? Something else?
What exactly will not open? Your BB at all? BBWorld only? Something else?
What are these error codes you hint at, and when exactly do they appear?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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App Installation Problem: Error id: 30220

Help!!

Open Blackberry App World ( 3.0 for sure ) on your mobile, go to My World, then hold ALT and press R S T ( one by one ) . Your App World will freeze for a few seconds, and it will automatically exit. Open back you App World, and try re-install the apps that you want to install.
Tested and working on 3 mobiles.

Blackberry App world showing "An error has occurred. Please try again later."

Hey, I recently had my phone 'repaired' but they just gave me a new phone. I cannot get on the app world anymore. I went to 'The Geek Squad' In the Carphone Warehouse but they weren't very helpful and just said to go on a website (They didn't know which) and do some things that I can't remember. They said I have to convert my sim to something but I don't what either. Please help! ♥

Hey,
If the instructions in the knowledgebase did not help at all and your timezone and time are correct. I would try removing the battery while the device is ON.
If that still does not work and your stuck with the AppWorld error you can go into your Advanced Options. Click Host Routing Table. Press the menu key and click Register Now.
If after all this you are still stuck you can try performing a full backup / restore through BlackBerry Desktop Manager.
Hope this helps,
Euclidics
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Error Message when trying to open AppWorld

I downloaded AppWorld to my phone and when I tried to open it I got:
Error starting net_rim_bb_appwprld: Module 'net_rim_bb_appwprld-6' not found
Why did I get this and how can it be fixed?
Thanks!
Solved!
Go to Solution.

Hello JulieAA and welcome to the support forums
I haven't come across this error before. Can you try to uninstall App World (under Options | Advanced Options | Applications), reset the device by removing the battery for 30 seconds, then reinstalling again?
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Remember to resolve your thread by clicking Accepted Solution.

Appworld rejects payments error 10000

Appworld 2.0 is happy to let me download free apps but rejects any attempt to buy paid for ones. I get error 10000 and a comment that there is a problem with my credit card authorisation. This happens with Paypal or with a credit card. There is nothing wrong with either account. In fact Appworld has done a test charge of £0.01 to verify my credit card.
I have done a factory reset, re-loaded Appworld, changed Paypal accounts etc etc but still the same fault persists.
Paypal says it is nothing to do with them. O2 in the UK will not accept that it is an issue for them. I have spent an hour on the phone and online with Blackberry support and they uploaded a log file from my Blackberry. I don't know what they will do with this. They seem to be aware that there is an issue but ......
Any ideas?
Alan
Blackberry 8520
Carrier
Carrier O2
Blackberry 8520
OS5
Version of App World 2
BIS

Hey alanstewart,
Welcome to the BlackBerry Support Community Forums.
This is a known issue and our development team is currently investigating this issue. For a work around you can try a different form of payment.
For more information about this issue: www.blackberry.com/btsc/KB24454
-ViciousFerret
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Be sure to click Like! for those who have helped you.
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AppWorld Error ID 30220

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