AppWorld - Error Id: 3300

When I attempt to download the Calorie Tracker by Livestrong app, I continually receive an error ->
"There were problems competing this purchase. Please try again or visit www.blackberry.com/appworld/support for more information. (Error Id: 3300)."
Here is some additional information. 1) I have downloaded this application on a previous blackberry and I am now trying to purchase/add to my new Curve 9300 3G. I am not sure if this may be causing the error but I am happy to pay the $2.99 again, I just want to download it. 2) I contacted the livestrong support and they said this is an app world issue and contact support for BB. 3) I have successfully purchased and downloaded other apps.
Any help is appreciated.
Thanks.

Hi there!
Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic
and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums.
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Error id 3300

I have purchased color id and when i log in to paypal it says there were problems clompleting this purchase. Please contact Blackberry App World customer support. (error id: 3300) Can you help?

Hi there!
Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic
and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums.
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Playbook Appworld Error 1000

Appworld ERROR 1000, can't buy any apps. now with pay pall not with visa. Yes i did all the authorizations in pay pall but its just not working. ANY TIPS?

Hello Tropenman,
I suspect this is the full error message you are seeing:
http://www.blackberry.com/btsc/KB24454
If so, refer to the workaround listed in the article.
Thanks,
-FB
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Payment trouble on appworld error id 10000

The appworld is not validating my credit card and I am sure there is nothing wrong with it. I have been using it IPAD for 1 year now. I can not get the payments through paypal as well. I have no trouble with moneybrookers. I need a solution as I can only use the free Apps for now.
If you have the same problem, please reply to the post so that Blackberry and the developers can estimate the amount of revenue loss.
Thanks for your support

I have been in a long-running battle with customer support regardfing error 13000.To make a long story short, signing into to App World and seting up my payment options using my PC's browser seemed to work for me - then waiting an hour. They seem to be aware of the problem now but they really need to fix App World on the PlayBook so that can check our payment status directly form the device. Here is a snippet of my last communicqtion from customer support.
----- Original Message -----
From: "BlackBerry Customer Support" <[email protected]>
To: xxxxxxx>
Sent: Thursday, June 16, 2011 8:58 PM
Subject: RE: Re: INC000022927590 - Unable to purchase application.
Hello Maurice,
Thank you very much for taking time to reply.
Your valuable feedback has really been quite helpful to improvise our technical support protocols.
I have already forwarded your valuable comments regarding the error 13000 to our internal knowledge base process team for their review and to see if they could possibly have it amended in our public article on the error.
Please do let me know if you have any other concerns or questions that we could address.
Have a great day ahead!
Best Regards,
Pramod
Team Lead - BlackBerry Technical Support
Research In Motion Singapore Pte. Limited
-----Original Message-----
From: xxxxx
Sent: 6/16/2011 8:28:41 PM
To: [email protected]
Cc:
Subject: Re: INC000022927590 - Unable to purchase application.
Thanks for this update!
The KB wording reflects exactly what happend to me after my bbid was
re-created and I had set my payment options via my desk-top computer's
browser.
However, I encountered the initial problem using a bbid that I had set up
some time ago and (apperently) the payment options had not been set up
properly at the time it was created. In this case, advising the customer to
wait an hour would not solve the problem. It would improve the palybook app
world experience greatly if the cryptic 13000 message could be modified to
invite the customer to check her payment options via her pc in the case that
there was not a recent change AND to wait an hour for any changes to
propagate. Even better would be if a playbook dialog would automatically
open to allow the customer to check payment options directly on the device
and also advising him to wait a while before reattempting the purchase.
I hope this has been helpful.
Maurice
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Appworld Error 10000 HELP!!!!!!

Hello , I just tried to download an application from appworld cost $4.99 , I tried 4 times and 4 times i received this error code error 10000 There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" My main issue is that I was charged the 4 times and the bank send me that my credit card has been used for a purchase the location is "DRI*app World" and it did not download the application , is there anyone I can speak to have a refund ? or atleast have the app downloaded

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Hi,
This morning when I checked the Playbook, as usual I checked in AppWorld, what is new, and it showed me that Magellan Compass as been upgraded, so I tried to upgrade mine, and it ifrst told me that the price as change, then it ask me for my login into AppWorld, which I entered, and then it got me an error the one in the title of this message
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Using the Playbook and the Z10 and the Z30 and loving them
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Be a Shepard and not an iSheep.

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Hi,
I purchased Camcard application on blackberry AW. At the first time, it shown that ( error 10.000) and I tried to purchased one more times. It shown that ( error 14.000) . After that I realised that that my card was charged. Could you please let me know what happened ?
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Thanks you

Hi and Welcome to the Community!
Here is a KB that describes the 10000 error code...I can't find one for the 14000 code you received:
KB24454 "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World
From this user-to-user community, there is no way for anyone to look at the "back end" and truly see "what happened". The only way that can happen is for you to request formal support from your carrier and, if they need to, receive escalation into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Appworld opens but won't open my world or start any free download. Mesage given error code 30702 pls login

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi,
I upgraded my app world application. I had to reboot once done, which i did but since, whenever i try to access the app, the screen just freezes to the point where i have to switch the phone off and on again.
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Hello scropio31,
Finally, RIM has published an article explaining how to get the icon back!
Read ahead:
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/No-App-World-icon-exists-after-u...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Appworld error

My blackberry asked me to upgrade and when I downloaded finish and its will not open,its will writen errors code

Hi and Welcome to the Community!
Please clarify...
What exactly upgraded? Your BBOS? BBWorld? Something else?
What exactly will not open? Your BB at all? BBWorld only? Something else?
What are these error codes you hint at, and when exactly do they appear?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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App World Error Message 30220

Does anyone know what AppWorld error code ID 30220 means?
I uploaded several new releases (OS7) to App World and when I tried to download one for a test, I get the above code.
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Any help is appreciated.

Hi rfout2002,
Please try clearing the cache in your BlackBerry App World™ storefront application and then reinsert the battery in your BlackBerry® Curve™ 8350i smartphone and relaunch App World.
Please see: "How to clear the BlackBerry App World cache" http://bbry.lv/M6nJJt
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

REP-3300 UI-17

Hello,
I get the error REP-3300/UI-17 when I try to launch reports 6i on AIX.
I found the Doc ID: 1041059.6 with the title "REP-3300 UI-17 WHEN LAUNCHING REPORTS ON A PC" on the metalink.
But it does not tell me what fonts I need to install on the PC and the path to find the find the file where fonts can be installed. I must add that I am able to run the 'xclock'. It does show up...but it also gives the warnings shown below:
Warning: Missing charsets in String to FontSet conversion
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Any one faced this issue before? If yes, how did you solve it?
Thanks,
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Edited by: Megastar_Chiru on Sep 3, 2009 2:51 PM

Is this related to Metalink Note:1075869.6?
Is NLS_LANG set correctly?
If this doesn't solve the error, then I would suggest logging a service request with Oracle Support.
Regards,
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Blackberry App world showing "An error has occurred. Please try again later."

Hey, I recently had my phone 'repaired' but they just gave me a new phone. I cannot get on the app world anymore. I went to 'The Geek Squad' In the Carphone Warehouse but they weren't very helpful and just said to go on a website (They didn't know which) and do some things that I can't remember. They said I have to convert my sim to something but I don't what either. Please help! ♥

Hey,
If the instructions in the knowledgebase did not help at all and your timezone and time are correct. I would try removing the battery while the device is ON.
If that still does not work and your stuck with the AppWorld error you can go into your Advanced Options. Click Host Routing Table. Press the menu key and click Register Now.
If after all this you are still stuck you can try performing a full backup / restore through BlackBerry Desktop Manager.
Hope this helps,
Euclidics
If this or any posts in this thread were helpful please Kudos the author.
If this or any posts in this thread were the solution to the topic, please accept the post as the solution so others can view it.

Game Download Problem on 9700

Hello,
I recently (48 hours ago) purchased a new BB Bold 9700. I previously had a BB Pearl. I transferred all the information through the Desktop Manager without a hitch...however...I ran into a problem when trying to download my favorite game. Here is the situation:
I had previously downloaded "Bejeweled" from EA (through BB Apps) onto my Pearl and was playing it regularly. I am now trying to download it onto my new 9700 and it is: 1)not showing up in "My World" under BB Apps and therefore I cannot download it, and 2) will not even let me re-purchase the game. I get the following error message when simply trying to purchase the game again:
"There were problems completing this purchase. Please contact Blackberry App World customer support. Error ID 3300."
I am able to purchase other EA games through BB Apps though.
Has anyone ever had this problem?
Phone Information is as follows:
Carrier is T-Mobile
BB Bold 9700
Smartphone (3G, Wi-Fi)
App World Version 1.1.0.23
Personal Use

Here is the forms submission:
* https://www.blackberry.com/CSOHelp/index.do?ft=generic
and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums. If you don't have an "Order Number" for that field, just use anything (e.g., "123456"). If the form responds telling you that your PIN is invalid, then please report that fact back here as there is a separate resolution path for that issue.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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AppWorld - Error Id: 3300

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