Apr 22, 2011 6:28 PM I've had my iPhone 4 for about 4 months now, and suddenly some apps aren't working. They open and appear to work, but as soon as you try to do something it doesn't load. I tried deleting the app and reinstalling it. I also force shut
Apr 22, 2011 6:28 PM
I've had my iPhone 4 for about 4 months now, and suddenly some apps aren't working. They open and appear to work, but as soon as you try to do something it doesn't load. I tried deleting the app and reinstalling it. I also force shut down my phone. I synced it to iTunes. Nothing is working. Does anyone know what I can do?
Basic troubleshooting steps oultlined in the User Guide are restart, reset, restore from backup, restore as new device.
You need to go through all steps in succession until your problem is solved. If going through ALL these steps fails to resolve your issue, then you'll need to bring your phone into Apple for evaluation and possible replacement.
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I've had my new iMac for about a week now and am totally sick ofthe vagueries of Mavericks,
I would appreciate any help you guys could give me to help me 'downgrade' to Mountain Lion.
I understand that Mountain Lion has never been released on disc, so that would seem to be the major problem.
Thanks in advance
Roy136.If the Mac came pre-installed with Mavericks you can't downgrade. Have a look at mine and den.thed's comments here:
https://discussions.apple.com/message/23946758#23946758 -
I've had my HTC Rhyme for about 4 months and it updated automatically to the software that was right before Google Play. When I try to update to Google Play, it says there's no service, but there is. What should I do?
Hello!
No Play Store, sounds like no fun! Let's get this fixed! I would recommend trying the store in safe mode first. If that doesn't work a hard reset would be the next step. Here are the steps for both:
Safe Mode http://bit.ly/yAHjEJ
Hard Reset: http://bit.ly/xCo3Hk
Let us know if that works!
Katie H
VZW Support
Follow us on Twitter @VZWSupport -
Help me please!!!
What browser are you using? If it's Safari, uninstall Flash Player and then reinstall it. Also, go to the Safari dropdown menu and choose the option to reset Safari.
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Dear Windows support personel,
As part of my message reads above; I keep getting an i-tunes update message and when I click on the OK to download it, I get an error message saying there was a problem and I need to go to Tools>manual download. Well, I don't know how to do that even though I gave it my best try. I went to the support sight and it had the following message;
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components, may have unintended affects.
If you encounter an error while uninstalling, try repairing the affected component:
I don't know if I should do that since I'm not PC savey. Could you help me by doing the work on my pc for me? I'd be most apprieciative if you'd help me in this manner.
Sincerely,
Christine Bocker
<Email Edited by Host>Let's first try updating using an installer file downloaded from the Apple Website:
http://www.apple.com/itunes/download/ -
I cant track it becasue everytime I try to it says that my iphone is offline please help me
Help with what? As you've discovered, a phone cannot be tracked if it's offline.
Put it into Lost Mode and hope for the best. -
I try to go into ANY website and that comes up and it never does anything. I don't know how to fix this. I can't upgrade to 6 because one of my toolbar things won't work with it, besides I just upgraded to 5. I just want to be able to go to my home page or any website without waiting or trying to do it over and over again.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID. -
I've had no contact from the person who's meant to be commenting during nrl games and all attepts to contact them have not worked !! so how do i contact the app providers to see whats happening ?
ok thanks !! and thanks for your help its just very frustrating as when it wa running like they promised it was great and annoying if they have cancelled it then theres been no contact and we still being asked to pay the subscription again thanks
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I will have the majority of strength with my phone just sitting there but as soon as I try to call or text it goes to "searching". No other phones have this issue- so it's not network related. Is there something I can do to my phone? Iphone 4,latest OS
Hello, could this be it?
Java for OS X 2012-006: How to re-enable the Apple-provided Java SE 6 applet plug-in and Web Start functionality
http://support.apple.com/kb/HT5559 -
Whenever you try to save a PDF file to a location other than the default location ('My Documents'), Firefox freezes & you have to go to the 'Task Manager' to exit Firefox and stop the error. I have Windows XP (Media Center Edition) and all updates (Firefox, Adobe PDF, Microsoft, virus protection, etc) are installed. This has only been a problem since Firefox 4, and isn't a problem in Internet Explorer.
Hi David,
Thank you for your detailed question. It sounds like the real issue is pdf files. Are there any antivirus/firewalls that might be blocking this specific file type? or are there any preferences in your control panel that might be blocking this?
Do you have any stored preferences for PDF files in Firefox?
*[[Applications panel - Set how Firefox handles different types of files]] -
Hi Ive moved photos but they appear as duplicates in iPhoto. When you try and open them it says Photo can't be found. I have thousands. How do I get rid of these images?
Also I have many duplicate photos (from backups) It would be great to be able to remove all duplicates at one time, like in Itunes.
Can this be done?You moved what photos from where and to where?
Are you running a Managed or a Referenced Library?
A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management. -
I love AI love Apple. I own an iMac, a MacbookPro, an iPad, and an iPhone. I’ve been a loyal Mac user since the ‘80’s. But, please, when are you going to do something about iCal and its Reminders component? Attaching documents is clumsy. If you’re on iCloud, as I am, repeating events is impossible. The ability to copy text or graphics into either events or Reminders doesn’t really exist. This is an easy fix. Why not get it done?
Maybe things will improve this summer,
http://www.apple.com/macosx/mountain-lion/features.html
Regards,
Captfred -
On behalf of a friend (who obviously cannot get on-line):
I can open Safari OK, but as soon as I try to open Google, Safari shuts down. It either does so immediately, or once I type an address or search name into Google. The systems no longer seem to be compatible. All was well until about three weeks ago. I've pressed the Safari Reset button several times to try that, to no avail.
The operating system is Mac OSX version 10.3.9, and Safari is 1.3.2.
Is there a solution? He does say his iMac is old and the OS antedeluvian
Would welcome any thoughts!
BSorry to say it, but he is correct!
Solution? Either update the OS and Safari if possible, or start saving! -
My Canon MP620 appears to be connected, yet every time I try to print something, it says error. I have tried to unplug and track the error, but I cannot figure out why. Please help! this is such an inconvenience!
What Mac model? What Mac OS version?
FYI, this forum is for Apple hardware made before 1999. -
I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
Interval Since Last Panic Report: 665204 sec
Panics Since Last Report: 8
Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
Sat May 26 07:23:05 2012
panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
Backtrace (CPU 3), Frame : Return Address
0xffffff8160313b00 : 0xffffff8000220792
0xffffff8160313b80 : 0xffffff80002b4f36
0xffffff8160313b90 : 0xffffff8000227e68
0xffffff8160313bd0 : 0xffffff7f80d14250
0xffffff8160313c20 : 0xffffff7f80d14f73
0xffffff8160313cc0 : 0xffffff800059a237
0xffffff8160313d00 : 0xffffff8000586cbf
0xffffff8160313d20 : 0xffffff800057e6e3
0xffffff8160313df0 : 0xffffff800057ed06
0xffffff8160313e20 : 0xffffff8000583c52
0xffffff8160313e70 : 0xffffff8000583d05
0xffffff8160313e90 : 0xffffff80005358b4
0xffffff8160313ef0 : 0xffffff80005367c3
0xffffff8160313f30 : 0xffffff8000536897
0xffffff8160313f60 : 0xffffff80005ccfe8
0xffffff8160313fb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
BSD process name corresponding to current thread: iStatLocalDaemon
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 69777074610
last loaded kext at 58265763561: com.intego.iokit.VBX6NKE 1 (addr 0xffffff7f80d11000, size 45056)
loaded kexts:
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.8
com.intego.kext.VirusBarrierKPI 10.6.8
com.globaldelight.driver.BoomDevice 1.1
com.huawei.driver.HuaweiDataCardACMData 4.2
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1904, 0xfa141200 / 6
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: HUAWEI Mobile, 0x12d1 (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Immediate suspects are the additions you added to you rsystem that installed kexts (drivers). From above,
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.8
com.intego.kext.VirusBarrierKPI 10.6.8
com.globaldelight.driver.BoomDevice 1.1
com.huawei.driver.HuaweiDataCardACMData 4.2
Two experiments you can try.
1. Boot in safe mode and see if you can shut down normally. All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
2. Uninstall all the intego VirusBarrier stuff. That's my first guess and the troublemaker.
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