APSB14-27 Adobe Flash Player 16.0.0.235 failed to install

I am still new to ZPM/ZCM.
I have associated this patch to install on my Windows 7 x64 test devices. The installation status is success on ZCC (under the installation tab). On the ZAA bundle properties page, it shows up as available. No browsers were running. But when I opened my browser to check the installed Flash Player version http://helpx.adobe.com/flash-player.html, I see that the old version is still installed.
Please kindly advise. Thank you.

Originally Posted by victorsjsu
I am still new to ZPM/ZCM.
I have associated this patch to install on my Windows 7 x64 test devices. The installation status is success on ZCC (under the installation tab). On the ZAA bundle properties page, it shows up as available. No browsers were running. But when I opened my browser to check the installed Flash Player version http://helpx.adobe.com/flash-player.html, I see that the old version is still installed.
Please kindly advise. Thank you.
When you open your browser, what version does it show is installed?
Did you confirm through the Control Panel - Add & Remove/Programs and features that it shows that 16 was installed?
I believe for the 16.x.x update to install that at least version 14.x has to be installed prior as 16 is an update not a full installer.
I am currently running ZCM / ZPM 11.3.2 so it may be different in 11.2.4 and earlier,
however My patch policy has rules that add the adobe patch's and then I add members which install the software installers (in this case "Adobe Flash Player 14.0.0.145 (Other Browsers) for Windows (Full/Upgrade) (All Languages)" and "Adobe Flash Player 14.0.0.145 (Internet Explorer) for Windows (Full/Upgrade) (All Languages)". Thus the package runs the installer (FULL/Upgrade) for 14.x as well as runs the patch install for 16.x....
We are running Windows 7 x64 and Windows Vista x86 workstations - software packages seem to be working with no issues (Currently)

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APSB14-27 Adobe Flash Player 16.0.0.235 failed to install

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