AQM integration with CAD

      Hi
We ave a requirement from customer so that they should stop recording of call from CAD on customer demand.
we have AQM 8.5.2 ,UCCX 8.5.2 Su2 and cucm.
we have configured desktop recording in AQM for all call .
Now the customer requirement is that if they receive call from any of there client and if there client want to stop the recordig the Agent should be able to control it from CAD..
How this is possible with CAD integrated with AQM.
Regards
Rupam Chakraborty

Hi
AQM supports IPC actions - that should mean that the easiest way to get this running would be to add a Task button to CAD then runs an IPC action to send a delete command to AQM.
Details of integrating CAD to QM in this way are here: http://www.cisco.com/en/US/products/ps8293/products_programming_reference_guides_list.html
Regards
Aaron

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    From:
    [email protected][SMTP:[email protected]
    om]
    Sent: Monday, October 12, 1998 11:00 AM
    To: [email protected]
    Subject: forte-users-digest V1 #1111
    forte-users-digest Monday, 12 October 1998 Volume 01 : Number
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    In this issue:
    Legacy Integration with PI/Open
    is OBB32.dll available
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    Re: Legacy Integration with PI/Open
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    From: [email protected]
    Date: Mon, 12 Oct 1998 09:49:56 +1000
    Subject: Legacy Integration with PI/Open
    This is a bit of a long shot, but has anyone experience with integrating
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    The information transmitted is intended only for the person or entity to
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    From: "sridhar t" <[email protected]>
    Date: Sun, 11 Oct 1998 22:01:36 PDT
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    Goldstone Softech USA
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    From: srinivasa gopi <[email protected]>
    Date: Sun, 11 Oct 1998 23:12:22 -0700 (PDT)
    Subject: Java Integration
    Hello,
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    Is there any other alternative to achieve the goal as this will give
    wide access to the Forti service objects through Web Browser clients.
    Please mail me the solution to this problem as early as possible it is
    very urgent.
    Thanks in advance,
    Srinivasa Gopi,
    Goldstone Softech USA
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    From: srinivasa gopi <[email protected]>
    Date: Sun, 11 Oct 1998 23:26:26 -0700 (PDT)
    Subject: Java Integration
    Hello,
    I'm trying to integrate Forti with Java in Java mode using IIOP.I
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    compiled the Java files that are generated by Forti along with the
    client Java file.The Java applet is getting downloaded on the client
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    My question is on every client is it necessary for ORB(Visigenic for
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    required on the clients ?
    Is there any other alternative to achieve the goal as this will give
    wide access to the Forti service objects through Web Browser clients.
    Please mail me the solution to this problem as early as possible it is
    very urgent.
    Thanks in advance,
    Srinivasa Gopi,
    Goldstone Softech USA
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    From: Tim Hagemann <[email protected]>
    Date: Mon, 12 Oct 1998 09:21:06 +0200
    Subject: Re: Legacy Integration with PI/Open
    Greg,
    This is a bit of a long shot, but has anyone experience with integrating
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    and we would be most interested to hear from anyone who has experiencein
    doing this.
    We are aware of a set of APIs provided with PI/Open that are written in
    "C". We could wrapper these from within Forte, however the issue isthat
    the APIs provided are non-shared, and Forte requires shared libraries.Would be interersting, which operating system you're using.
    You could write a dll (on windows) or shared library (on unix) wrappering
    the
    original,statically linked "C"-Libs. This lib could be used by Forte.
    Tim Hagemann
    Tim Hagemann
    Ascom GmbH Email: [email protected]
    Charlottenburger Allee 61 Phone: +49 241 96806 273
    D-52068 Aachen Fax: +49 241 96806 225
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    From: "Rottier, Pascal" <[email protected]>
    Date: Mon, 12 Oct 1998 09:38:25 +0200
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    Regards,
    Jace.
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    <URL:http://pinehurst.sageit.com/listarchive/>- -
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    From: Jason de Cean <[email protected]>
    Date: Mon, 12 Oct 1998 17:47:20 +1000
    Subject: RE: Forms That Will Not Close
    Hi Pascal,
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    Jace.
    On Monday, 12 October 1998 17:36, Rottier, Pascal
    [SMTP:[email protected]] wrote:
    Exiting the event loop will not close the window!
    Invoking
    'Close' method on the window will. Check if this method
    is executed. It appears, the AfterFinalize event exits
    the
    event loop and nothing more. Then, your applications
    waits for some event from your main window, like 'Mouse-
    Enter', before invoking Window.Close().
    Pascal
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    From: "Rottier, Pascal" <[email protected]>
    Date: Mon, 12 Oct 1998 11:04:24 +0200
    Subject: RE: Forms That Will Not Close
    Jason,
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    window trigger something that causes a call like 'My-
    Window.Close()', where 'MyWindow' is a subclass of
    'UserWindow', so 'MyWindow' gets closed after all.
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    work properly anymore.
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    From: Greg Gorham <[email protected]>
    Date: Mon, 12 Oct 1998 09:51:07 -0400
    Subject: math library
    I need direction to the source of Forte libs that handle more scientific
    math. Also included is the need for more scientific print formating. I
    understand, second hand, that such material is available from third
    party vendors/sources.
    Thanks
    Greg Gorham
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    Greg,
    This is a bit of a long shot, but has anyone experience with integrating
    Forte with PI/Open. PI/Open is a variant of PICK. We have a requirement
    to read and update a PI/Open database from within our Forte application,
    and we would be most interested to hear from anyone who has experience in
    doing this.
    We are aware of a set of APIs provided with PI/Open that are written in
    "C". We could wrapper these from within Forte, however the issue is that
    the APIs provided are non-shared, and Forte requires shared libraries.Would be interersting, which operating system you're using.
    You could write a dll (on windows) or shared library (on unix) wrappering the
    original,statically linked "C"-Libs. This lib could be used by Forte.
    Tim Hagemann
    Tim Hagemann
    Ascom GmbH Email: [email protected]
    Charlottenburger Allee 61 Phone: +49 241 96806 273
    D-52068 Aachen Fax: +49 241 96806 225
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