AR 9.1.0 and IE 7.0 error

Whenever I try to click a PDF link to open it up in a browser, I get this error message:
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in Web Browser. Please Exit Adobe Acrobat/Reader and exit your Web Browser and try again."
I have Adobe Reader 9.1.0, Internet Explorer 7.0, Windows XP SP3.
This just started happening since I upgraded from 9.0 to 9.1.0
I end up having to open and close Adobe Reader twice before I can see the file.  It used to just open up right in the browser and now it won't.

Hello RoberManktelow, Welcome to the Palm Support Community.
Alas, it's very doubtful we'll see an update to Palm Desktop for Win7.  
Palm sold the rights to the software to another company quite some time ago (Access of Japan), and they seem no longer interested in supporting the program.  Many of us have been waiting for a new version that works on Vista 64, but it seems that ship sailed long ago too...
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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    I used Terminal to change the permissions on the folder in question.  I followed the instructions in this article:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one.   I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable.  So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal.  Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal).  I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.)  And it fixed the problem right away.
    What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do.  It didn't mention Terminal.  What would really be helpful is if Apple included a link to a page like this in their error message.

  • I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

    I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
    Help!
    Thanks, Mark

    Unfortunately, the error message gives no details about what codec might be missing or what it needs.
    If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
    It's a stupid error message. Apple should do better than that.
    Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
    I'll call Apple support when I get a chance.
    Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

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