AR Statement Generation Program ARXSGP Spawned

Hello,
We are getting issue when we Print/RePrint AR Statement, Oracle Submit TWO Concurrent Programs and it take too much time to finish.
In Form Oracle show two request submited. US:12345678 ESA:12345679
Any body has any idea!
ORACLE AR
Concurrent Program: Print Statements
Executable: ARXSGPO
Output : PostScript
Current Form
Form Application : Receivables
Form Name : ARXSUPST
Form Path : /oracle/appl/orad1at2/product/OA/ar/11.5.0/forms/US/ARXSUPST.fmx
Form Version : 11.5.28
Form Last Modified : $Date: 2004/06/14 23:45 $
Thanks

Please post the details of the application release, database version and OS.
We are getting issue when we Print/RePrint AR Statement, Oracle Submit TWO Concurrent Programs and it take too much time to finish.What are the two concurrent programs?
For performance, do you have the statistics collected up to date?
Please also see these docs.
Statement Generation Program (ARXSGP) Taking Over 24 Hours [ID 467690.1]
Release 12 Issues in Statement Printing and AR Customer Balance Statement Letter [ID 565507.1]
On 12.1.X Statement Generation Program complete with error due to Performance Issue [ID 1204176.1]
Statements: How to Enable Debugging for Statement Generation Program ARXSGP [ID 436733.1]
Statement Generation Program (ARXSGP): Overview, Setup and Troubleshooting [ID 1349752.1]
ARXSGP Statement Generation Program Performance [ID 841193.1]
Statement Generation Program (ARXSGP): Known Issues, Patches and Enhancement Requests [ID 1352529.1]
ARXSGP Statement Generation Program Slow Performance [ID 1342662.1]
If you still have the same issue, enable trace and generate the TKPROF file -- https://forums.oracle.com/forums/search.jspa?threadID=&q=Enable+AND+Trace+AND+Concurrent&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

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