Arabic PDF characters are disjointed and reversed!

Hello guys,
I have a serious and urgent issue and I hope this expert community could help me out in finding a solution for it.
I have a magento CMS ecommerce based group buying deals website based in UAE and my developers have coded it in a way to send out PDF coupon vouchers in Arabic language to customers who bought the deal.
The problem is that the characters inside the PDF look very akward! They are disjointed and not connected together and they are displayed in a reversed order which can only be readable from left to right. So in other words the coupon vouchers in Arabic look extremely messy!
I have no idea what I need to do in order for me to fix this, do I need to work on the unicode? Is there a specific Arabic font I can use to resolve this?
Any help would be extremely appreciated guys!
Thank you
Ziad

I'll try, Ziad 
You can try and contact whoever typed up the coupon. They have the original document and the program that created it, they should fix it and post a new PDF.
Acrobat can do minor edits, but it is not a proper Arabic language creator or editor.
First be sure that "enable right-to-left language options" is checked in your Acrobat preferences:
Maybe that will fix it.
If you can't get the people who designed your coupon to fix the problems, you can save the PDF as a Microsoft Word document and edit in an Arabic version of Word. Word should have proper Arabic fonts and right to left text flow. Then you convert to PDF from Word's Acrobat tab. It is not the best answer, but if you cannot go back to the place that designed your coupon, you may have to redo it in a proper editor and export it to PDF.
The command in Acrobat to convert your PDF to Word is:  File > Save As > Microsoft Word > Word Document
This is not an easy question
Gene

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