Arabic text turns into #####

Hello all,
I have checked a thread having this problem but the solution is not given so I had to open a new thread.
I have an arabic smartform and at the preview level all is ok and arabic text is appearing very well, but when printed, the text turns to ####### on the printted paper. I tried to print some arabic text using MS Word editor to check that the printter supports arabic and arabic was printed correctly which means that the problem is within SAP, in particular, printter setting.
so can you please help in how to setup the printter setting in SAP to allow printing arabic?
Thanks in advance.

Here comes the solution.. given by SAP note 776507 ..
Please have look on sap note 776507 .
Summary
Symptom
Documents printed via SAPscript or SmartForms do not print with correct
special characters, e.g. ### prints instead of
Japanese or Russian characters. What to do?
Other terms
SAPscript, SmartForms, printing, device types, OTF
Reason and Prerequisites
Help required to choose proper fonts in a SAPscript or SmartForm

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Here comes the solution.. given by SAP note 776507 ..
Please have look on sap note 776507 .
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Here comes the solution.. given by SAP note 776507 ..
Please have look on sap note 776507 .
Summary
Symptom
Documents printed via SAPscript or SmartForms do not print with correct
special characters, e.g. ### prints instead of
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SAPscript, SmartForms, printing, device types, OTF
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Arabic script integration into UPK simulations

A few questions on whether Arabic text integration/import* is possible in UPK:
1. Does UPK allow integration of text in languages that it does not provide translation support for, such as Arabic?
2. How can Arabic text integration into the Show Me, Try Me, Test Me scripts be performed?
a. Is this a manual process, where the text will need to be copied and pasted into individual callouts/text boxes?
b. Is it automated in UPK? If yes, what are the steps to import a translated Show Me job aid in Arabic into the simulation?
3. What additional character/font plug-ins would be required for this? If yes, where are these plug-ins available?
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Edited by: 857307 on May 8, 2011 1:15 AM

Hello,
Please contact Support to ensure you get the most accurate and up to date information. http://support.oracle.com/
1. Yes, UPK supports languages other than the 21 languages provided with the software. Arabic has not been tested with the current release of UPK.
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