Arabic text uploading

Hi all,
I want to upload Arabic text into SAP B-One (8.82 pl08) through DTW. in Excel file Arabic text is looking well but when i upload, SAP shows me ?????? marks only. while if i copy Arabic text and directly paste in to SAP fields its work fine. but its a huge amount of data and i can not do that all manually. please help me out.
Regards
Aliuddin

Thanks for the Reply Kerstin.
Now i narrow down the issue to DTW. i noticed that when i upload csv, DTW is also showing the ???? marks instead of arabic text. so it is the problem of DTW not the B1. as i already told that when i copy and directly paste the arabic text into B1 field it works fine. now i need to fix DTW issue. please guide
Best Regards
Aliuddin

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