Architecture of Product Catalog Publishing

Hello CRM Experts,
I've created a product catalog in CRM 7. I'm using the CRM Webclient to create my sales documents. I thought that the catalog would be available in the Webclient but that is not the case for me. When I go to the webclient I don't see my catalog.
We're using the CRM 7.0 system in standalone mode.
While reading the documentation I ran across this document which lists the requirements for integrating the product catalog from CRM 7 to the Webclient
[http://help.sap.com/saphelp_crm70/helpdata/en/1c/12b2dc57d644d19ea3a5c4156f904f/frameset.htm]
A few questions arose after I read this. I'm hoping you can help me with some of the details (the text in italics comes from the documentation referenced above).
You have set up a Java based CRM Product Catalog. For more information, see Creation of Product Catalogs. I'm assuming that this is referring to the regular product catalog I've setup in CRM 7.0. Why does it say "Java Based" ?
You have set up a Web shop running on a Java 2 Enterprise Edition (J2EE) server. For more information about the configuration of the Web shop, see SAP Solution Manager Do you know where I should look in Solution Manager? What if I'm using CRM 7.0 in standalone mode. Solution Manager is not involved. I'm working on a sandbox environment
You have configured the Extended Configuration Management (XCM) settings. For more information about Extended Configuration Management (XCM) for Web Channel, see SAP Solution Manager. Do you know where I should look in Solution Manager? What if I'm using CRM 7.0 in standalone mode. Solution Manager is not involved. I'm working on a sandbox environment
You have assigned the user to a business role. The following table explains the technical names for each business role in the standard implementation: My role has Sales Professional role. I'm assuming that should suffice.
I'd appreciate your inputs.
Thanks

For E-Commerce with CRM, (Web Channel - E-Selling) Product Catalog is a mandatory component. CRM Web Channel provides the required User Interface for the CRM Product Catalog. For the functioning of Product Catalog in CRM, TREX is mandatory. While the Product catalog definition and product master data still remains in the CRM backend, the TREX (Index server) is used to keep the product id and some pertinent chracteristics / attributes of the product in indices, thus making the product search as a "offline" task and searches are much faster without any load to the backend system.
E-Commerce with ERP (R/3 backend) provides Product Catalog feature - but has two solutions, one search with TREX and the other without TREX. Product search without TREX are run in the R/3 backend. Unfortuntely there is no such solution with CRM.
Well, now coming to using Product Catalog with Web UI (Interaction Center), you need the Product Catalog in CRM, and hence TREX. Hope this explains.
Now, ask the Basis team to please read the [Installation Guide|https://websmp103.sap-ag.de/crm-inst] and [Master Guide|https://websmp103.sap-ag.de/~sapdownload/002007974700000372592008E/50089607_A4_CRM70SR1_130.pdf].
Here is the exerpt from [CRM Master Guide|https://websmp103.sap-ag.de/~sapdownload/002007974700000372592008E/50089607_A4_CRM70SR1_130.pdf] for quick reference by your so busy Basis team.
3.7.2 Catalog Management in CRM
Description
You use this business scenario to create a centralized product catalog that contains product
descriptions, multimedia displays, pricing, and associated literature. The catalog enables quick
and easy customer access to timely and personalized product information. Product catalogs are
implemented in sales processes and are of particular importance in CRM Web Channel for presenting
your products in the Web shop.
Software Units
The following software units are required for the Catalog Management in CRM scenario:
Mandatory:
1. CRM Application Server ABAP
2. CRM Application Server Java
3. SAP NetWeaver 7.0 Search and Classification (TREX 7.0)
In the current context, there is no immediate option for 3rd party solutions.

Similar Messages

Publishing Product Catalog without Images/Documents

Hello Experts
I got a nice write-up ([link|http://wiki.sdn.sap.com/wiki/display/CRM/PublicationofCatalog+Content]) mentioning that the web server is not required while replicating the Product Catalog and when no images are required.
But still for the activity - Setting Target for Publishing Catalog Contents, I would like to know the entries to be made when we do not need any document to be uploaded with product Catalog.
SPROCustomer Relationship Management  Master Data  Product Catalog  Set Targets for Publishing Catalog Contents
Publish. target
Host name
HTTP port
HTTP directory
RFC destination
FTP Port
User name
Password
FTP directory
Regards, Vishal

Hello Vishal,
There are two process at work usually when you mention product catalog replication
1. The Replication (creation of the TREX index)
2. Publication of the catalog content this uses the function module COM_PCAT_IMS_PB_PUBLISH to publish the catalog content to a webserver.
If you do not wish to publish catalog content all you need to do is leave the "Publishing Computer ID" field blank during the replication process and the publication will not take place.
The configuration in Set Targets for Publishing Catalog Contents will be checked and used if you have decided to use the Publication.
Regards
Mark

Need to create a Digital product catalog to hand to my customer or publish to web, must only mail order, doesnt need to connect to paypall ect.

need to create a Digital product catalog to hand to my customer or publish to web, must only mail order, doesnt need to connect to paypall ect.

You may want to explore Adobe InDesign's ePub capabilities.

Image Publishing to ISA for Product catalog

Hi Guys,
I have to attach an image to each product and publish it to ISA using TREX.
I have created products and product catalog, I have published all products to ISA application also, But i dont know how to do the same with image.
Can someone tell me the required steps that needs to follow up.
Thanks.
Greetings.
Regards,
Manoj Tiwari

Hello Manoj Tiwari,
Regarding the distribution of the product catalog, there are 2 parts :
- The product catalog (structure, texts, ...) is replicated to the index server. The settings for replication are done via SRMO.
- The catalog may also contain multimedia objects such as images, sound files... Those data are replicated to a specific folder of the web server. To replicate and publish these datas, you must define HTTP and FTP settings.
following transactions are used for replication / publication :
- initial replication : comm_pcat_ims_init
- update replication : comm_pcat_ims_upda
report com_pcat_imsd_cp_show gives you all changes taken into account in update replication
- single replication : comm_pcat_ims_single
replication logs are found in transaction SLG1.
Pay attention to the fact that the documents are language dependant.
Regards,
Frédéric

How to attach PDF file to product catalog in e-Commerce ERP

Hello Experts,
We are implementing SAP E-Commerce for ERP (ECC 6.0 version)
On the product catalog, I need to attach a PDF file to the products.
I have created a document as
Document Type: DMO
In this I have created 1 original as:
Applic: PDF
Original: "abc.pdf" (the PDF file has been uploaded to the correct Web Server folder)
This document has been assigned to the product as u2018Documentsu2019 in the product catalog.
I replicated the catalog on TREX. However now I am not sure how to acess this document on the e-Commerce Products JSP.
When I access the product index on TREX, I do not see any attribute that contains this document Type containing the PDF.
(The standard LIM / SIM documents are getting attached correctly to the products, I see the relevant images on the JSP)
I am not sure if I am missing something in attaching the document?. Please let me know what else is required to be done for this?
Thanks in Advance.
Regards,
Roopali

Hey Roopali,
Following is the procedure to Attach a multimedia object .
Hope you are following this especially point number 16.
1.     Access the activity using one of the following navigation options:
Transaction code     COMM_PCAT_ADM
SAP CRM menu     Master Data à Product Catalog à Maintain Product Catalog
You will have Material Master rather than Product catalog as it is ECC version.
2.     In the Product Catalog field, enter PRODUCT CATALOG
3.     In the Catalog Type field, enter Manual and automatic assignment.
4.     Choose Change.
5.     Expand Header Data by choosing the Expand data area Button labeled Header Data
6.     Check that the status is Inactive.
A yellow light bulb indicates that the status is Active. To set the status to Inactive, click the light bulb and a gray light bulb appears.
To add new products to your product catalog, you must first deactivate the status on all levels.
7.     In the Object Name screen area, select your product catalog.
8.     Choose Expand all.
9.     Double-click the catalog area to which you want to manually assign your objects.
10.     Check that all products are set to inactive.
11.     In the Item list, double-click the product.
12.     The selected product is shown below in the screen area Item Details.
13.     Choose the Item Documents tab.
The tab page Product Documents provides information about which objects are already assigned to a product in the product master. This means that these objects cannot be changed in the product catalog. They can only be changed in the product master.
14.     Choose the folder YCRM_IMAGE or YCRM_THUMB and choose Import document. Browse for the multimedia object that you want to assign to the product.
15.     Select the object (picture) and choose Save.
16.     Choose the tab page Properties to set this multimedia object as language-independent, set the field Language-Independent(Prod) = Yes.
This field controls the publication of documents in catalog variants depending on the language. This means that the document is valid for all languages in which the catalog is published.
17.     Choose Save.
Regards,
Sumit

Image server and images in the product catalog(CRM ISA)

Dear Gurus,
I am using CRM ISA 5.0 R/3 version. My products in the product catalog has got images. I have assigned the image's to the products in the R/3 product catalog(WWM2)
In the b2b XCM for the webcatalog node, I need to specify the imageserver url. Can you please tell me what goes here. How do I find out what is my image server in my landscape. Please advice me how do I get the images in my ISA product catalog.
Thanks!
Vivek.

Hi Vivek,
In general image server is the web server. You need to talk to your network administrator to identify and setup the web server. Pass on the below document to your administrator to setup the publishing directories on the web server:
http://help.sap.com/saphelp_crm40sr1/helpdata/en/c7/d64e3c719d1742e10000000a11405a/frameset.htm
<b>Reward if helps</b>
Regards,
Paul Kondaveeti

Can we Desing a Product Catalog book (100 Pages)

Hi Gurus,
I have the below requirement. I would like to know the advisable tool (BO-Crystal Report, ...Or any....)?
We have product Catalog Book (100 Pages).
I manually take the Product
     -Cost data from SAP FI ECC
     -Sales Data from SAP SD ECC
     -Availability Data from SAP MM ECC
     -Customer requirements from SAP CRM
I generate a PDF report monthly and publish in the portal. Now I would like to go with Business Objects. Is there a scope for this...?
Sincere Thanks

I know you can use Crystal Reports. I am not familiar with other BO features and so I can not advise.
Debi

Product catalog from mdm to crm isa

HI MDM GURUS,
COULD ANYONE PLEASE TELL ME THE STEPS TO REPLICATE PRODUCT CATALOGS DIRECTLY FROM MDM TO ISA (INTERNET SALES APPLICATION)
PRIYA

Hello,
I wish the answer was simple and I get all the 10 points. But, I have lot more to add than just giving a report program name.
Usually the CRM E-Commerce accesses the MDM product catalog as an external catalog. It is not customary to export the Catalog content from SRM-MDM to CRM-ISA. Instead the MDM catalog is Web Enabled for use as an external catalog by CRM-ISA. In the SRM system, the report program
/CCM/PE_START_REG_PUBLICATION
can be used to publish the catalog. Usually, this is scheduled as a background job to run periodically to publish the catalog.
The E-Commerce (CRM-ISA) has Open Catalog Interface (OCI) hooks available to do this. But this needs to be configured in the XCM to access such external catalogs.
Please read the contents in this link for a overview idea of [External Catalog Integration (via OCI)|http://help.sap.com/saphelp_crm50/helpdata/en/2f/86653fac7ab21ae10000000a114084/content.htm]
Also, start from [Service Market Place - SRM|http://service.sap.com/srm] and goto SRM-MDM Catalog to know more about the catalog and see the Export process for other possibilities.
Easwar Ram
http://www.parxlns.com

Custom Product catalog item text not displayed after product search

Hello Experts,
1. We have configured a custom PCAT_ITM text - Product catalog item text. - (say 000A )
2. Have appropriate text determination procedure, access sequence to determine this custom text
3. The text determination procedure has been chosen in the custom catalog type.
The above steps lets us use and publish this custom text in catalog using the text id ( TEXT000A_ ).
4. For accessing this text in the ISA Catalog search, we have maintained the text-id mapping in the file catalog-site-config.xml as follows:
<Map ID="siteMapID">
<Key ID="Subtitle">TEXT_000A</Key>
</Map>
Well, the issue now is, this setup works fine only in certain pages, but not in some other pages.
a. Works fine in ProductDetails.inc.jsp - currentItem.getAttribute("TEXT_000A") gives the right catalog item text value.
b. Doesn't work in organizer-content-product-search1.jsp - product.getCatalogItem().getAttribute("TEXT_000A"). Though the expectation is to get the catalog item text, we get a value "TRUE", yes (TRUE).
Can any expert tell if we are missing anything.
Easwar Ram

Hi Suvitha,
It may help in you looking up tables STXH / STXL before and after you make a change to one of your text objects ZPROD_DES.
Cheers,
Ashok.

I can't to download xml example application PRODUCT CATALOG

Hi, i'm a registered user, but i can't to download sample product catalog, http://www.oracle.com/technology/tech/xml/xdk_sample/ProductCatalogSample.html
Please, give me advise - how to download it!
Thanks

Thank YOU!!!!!!!!!!!
Can you also give links to next examples:
* customer managment application sample and employee managment information using xsql and building product orders
*Employee Information Management using the XSQL page publishing framework
*Building Product Orders with New Oracle9i Database XML Features and the Oracle9i XDK
http://www.oracle.com/technology/sample_code/tech/xml/index.html

Replicating Product Catalog for CRM E-commerce (empty)

Hi All,
We have CRM 5.0 and trying to implement B2B E-Commerce. We created a product catalog in the CRM and configured XCM and shopadmin application. We created webshops for B2B. The B2b Webshops list is available.
I replicated the product catalog, but When I watch the ftp folder I saw is empty. The system created folder but not images.
But after selecting any of the shop we get this error.
*The catalog that you have selected is currently unavailable; try again later *
Can anyone tell me how to solve this problem.
We have checked Trex and J2ee connection too
¿Thank you

Hi Lyda,
My best suggestion is, to separate the catalog product content from MIME (images) content while publishing.
First try publishing only a very small catalog product content without images. You can do that by not entring any value in the field - 'Publishing Computer ID' Also no need to check any of the check boxes under this field. Make sure you have enabled all required catalog components (header, variant and products etc) Also make sure you have all green lights after the initial replication.
If you have some red lights then check each red line for the error. Make sure you have esablished the necessary connection to TREX using tx SRMO
Also check XCM configuration http://CRM server:port/b2b/admin/xcm/init.do for a valid webcatalog component configuration.
If all of the above settings are OK, then check with BASIS team whether TREX installation is done properly with appropraite XCM configuration. Since you are on CRM 5.0, then SLD is a valid component where TREX has to be registered with it.
You may tcodes SRSE. TREXADMIN and SES_ADMIN to validate the TREX availability and indexing.
Hope this helps you in solving your problem
Do not forget to reward the useful answers
Regards,
Paul Kondaveeti

Runtime error Raise Exception Initial Product Catalog Replication

Dear All,
We are on CRM ISA MSA 5.0 SP8 & Trex 7 SP 30. Ours is a 3 system landscape. CRM Dev, Q, & P. Recently we added a new system in the landscape for Intergration Testing purpose. and its called as CRI which is a copy of the production Crm box.
I did all the post installation activitiese and did all Connections (sm59, srmo) between Trex and CRM. After the connection was made, the RFC, SSR are all working fine.
I did the settings in spro for the product catalog replication, created the ssr and then did a initial replication without document and it worked fine. I then did a replication with documents, I am getting a runtime error, RAISE_EXCEPTION. All the connections between the crm and trex box are working fine. everything is pinging, the FTP user has all the access on the IMS_DOCS_A5C folder.
Can someone please let me know what the issue could be?
Awaiting a postive response.
Thanks in advance.
Warm Regards,
Rajeet Mathur

Hi Rajeet,
The intitial replication transports product catalog data (for example, product items or text) to the index server. You can replicate all or individual product catalog variants. The replicated product catalog contents are transferred from the index server to the Web server. The product catalog contents are then available in the E-Commerce application. Multimedia objects are transferred from the product catalog to the Knowledge Provider Content Server and are subsequently published on the Web server.
As you said that after you put in the documents the repliaction gives a runitme error, I beleive the replication to the contect server is giving problems.
1. Have you created templates for folder and assigned them to the catalog types for the attachement of documents.
2. While replication are you specifying the Publishing computer ID with the checkbox transfer Document content ticked.
Check in these details.
Regards,
Shalini Chauhan

Product catalog MDM ISA

Hi,
Can any one has idea, how to replicate product catalog directly to url of ISA CRM. i think we can do it by using JAVA API . but could you please tell me the steps involved involved in it.
and related to this question if CRM product replication is active at the same time. Is product catalogs from MDM as well as CRM will be placed in ISA.
thanks,
sasi

Hello,
I wish the answer was simple and I get all the 10 points. But, I have lot more to add than just giving a report program name.
Usually the CRM E-Commerce accesses the MDM product catalog as an external catalog. It is not customary to export the Catalog content from SRM-MDM to CRM-ISA. Instead the MDM catalog is Web Enabled for use as an external catalog by CRM-ISA. In the SRM system, the report program
/CCM/PE_START_REG_PUBLICATION
can be used to publish the catalog. Usually, this is scheduled as a background job to run periodically to publish the catalog.
The E-Commerce (CRM-ISA) has Open Catalog Interface (OCI) hooks available to do this. But this needs to be configured in the XCM to access such external catalogs.
Please read the contents in this link for a overview idea of [External Catalog Integration (via OCI)|http://help.sap.com/saphelp_crm50/helpdata/en/2f/86653fac7ab21ae10000000a114084/content.htm]
Also, start from [Service Market Place - SRM|http://service.sap.com/srm] and goto SRM-MDM Catalog to know more about the catalog and see the Export process for other possibilities.
Easwar Ram
http://www.parxlns.com

How should I get Product Catalog template in office 365?

Hi All,
I am having office 365 account and I want to create "Product Catalog" Template Site Collection but when I select New->Private Site Collection, I am not getting Product Catalog Template.
How Should Create a site collection with Product Catalog Template? Should It be done using custom template?
If yes, Then from where I can find that product Template?
Thanks in Advance.

Hi,
Product Catalog template is not available in office 365. However if you are looking for cross site publishing, here is an
alternative way.
Hope it helps!
Thanks,
Avni Bhatt
If this helped you resolve your issue, please mark it Answered

How to work with Product Catalogs that have multiple levels

I'm having difficulty understanding how to go about setting up a catalog site with multiple levels in the hierarchy. For example, the standard walkthroughs will display product categories and products. When the product category page is viewed, it displays
a list of products. That's fine.
I would like to have categories, sub-categories, and products. For example:
1. Bicycles
a. Road Bikes
b. Mountain Bikes
2. Clothing
a. shirts
b. shorts
The top level landing page should list all categories. Clicking on a category should take the user to a page that lists all sub-categories for that category. How are these landing pages created? It's simple to display the list of products in a sub-category,
as that's just a content search. But how do I generate a list of subcategories (or categories) dynamically, without having to manually create a page for each one?
Also, each category / subcategory should have it's own metadata, such as description, contact info, etc.
Thanks,
Mike G.

after you connect to a product catalog in site settings->manage catalog connections in a publishing site, page layouts and pages will created automatically for you in the publishing site. for a simple test, you can just leave everything to it's default
value when you connect to a catalog. you can find address for these page created in site settings->term store management tool, click on the term under your site collection group, and open the term-driven pages.
please read what follows for more:
http://blogs.msdn.com/b/justinvoels/archive/2012/09/24/sharepoint-2013-search-driven-publishing-and-cross_2d00_site-collection-publishing-overview.aspx
http://blogs.msdn.com/b/faceted_navigation_in_sharepoint_2013/archive/2012/11/23/configure-faceted-navigation-for-a-product-catalog-in-sharepoint-2013.aspx

Architecture of Product Catalog Publishing

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