Archive and install but still no right or left scroll

HI I have Archived and installed but also did preserve users and network setting and Safari is still the same with no right or left scrolling available. I am using Safari 4.0.3(5531)
Help
George

Even tho you did an Archived and Installed, you'll still using the old user account. Something in your user account might be corrupt preventing the scroll from showing up in Safari. Make a new user account in your System Preferences/Accounts and see if that new account brings back the scroll bar.

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Updated but no Camera Raw 8.6. Downloaded and installed but still no CR 8.6.?

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See if this thread helps you at all:
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Want to run an archive and install, but can't empty trash to free space

I don't know where to begin... at some point recently something caused problems with several applications, so after trying to repair permissions and repair disk with no luck, I decided to archive & install. Now I want the old problems back: Word/Excel/Photoshop will not open because of some library error (Carbonlib?), and my network settings keep going screwy such that if my computer goes to sleep, I couldn't pick up my wireless signal anymore without restarting (and then ta-da, there it was like there was never any problem).
So in trying to archive and install I keep stalling at the very beginning... I'll leave it for hours hoping it would proceed but it wouldn't. I've repaired disk several times, with the same errors ultimately coming up. So without being able to archive and install I figured I'd better back everything up and do an erase & install. Started backing things up in prep for moving them onto a server, but when I plugged the server in, my computer said it couldn't get on. Same exact server wire had just come out of my work computer which connects just fine. So now I've got duplicates of all my files on the desktop, so I try to trash them and when I select 'empty trash' or 'secure empty trash', I get the box that says "preparing to empty trash" and then everything except my wallpaper goes away, and eventually comes back as if I've restarted. Now I definitely can't archive and install because with duplicate copies of all my files I have only 1.7gb available and need 1.9 to install just the required files.
I'm at a total loss! Incidentally, my ipod won't mount if I try to plug it in.
Are there other options in disk utility that I can try? I don't know enough to feel comfortable just trying something, and I don't know what the "Restore" option does.
Oh goodness, I hope somebody knows something that can help me out of this.

http://discussions.apple.com/thread.jspa?messageID=3366422
Odd, the link works for me.
-mj
[email protected]

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Hello,
sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Archive and Install problem

So the mouse on my computer didn't work and, following the directions on the website, I went ahead and tested the mouse (which worked) so then the page recommended I put in the startup disk and do "Archive and Install" but whenever that process starts it says, "Preparing Disk" (or something like that) it says "There were errors installing the software." I tried the Disc Repair utility and tried to archive and install again, with the same results.
ANY IDEAS?!?! I don't want to erase my hard drive completely!!
Thanks,
John

Steve,
It's a USB optical mouse I believe. The issue started when my Norton anti-virus program expired now every time I boot up the cursor appears in the upper-right hand corner of the screen, but I cannot move it (althought the light on the bottom is on). Using keyboard shortcuts I dragged the Norton folder to the trash, but have been unable to empty it and there is still this QuickProtect program that tries to load at boot-up every time I use the system.
Essentially when i boot up it looks normal, but I cant use my mouse...and there is always an error message about Norton AntiVirus being old!
John

Is "erase and install" better than "archive and install"

I have heard its best for permormance purposes to do an erase and install, but is that really true? it seems like much less of a hassle to just do the archive and install. any thoughts?

Jeff,
To me, there is not much difference in doing an Erase and Install as opposed to an Archive and Install but NOT preserving user settings...
An erase and install might be a little better but not much plus you would need to reinstall everything.
With an Archive and Install and NOT preserving user settings, you still have a brand new system with nothing from the old system installed... However, you do have a folder called "Previous Systems" which has all your stuff in it... If you want some stuff out of that folder, you can get it.. Otherwise, if you throw that folder out, it will be just about as good as an Erase and Install....
Now, an Archive and Install and preserving user settings is a little different because it does bring things over from the old system....

Archive and Install

I installed 10.4 and followed the directions to select 'archive and install' but now everything is gone. Well, not gone, just not where I can find them. ITunes is wiped clean. All of my Safari settings. Mail. Gone. Any ideas on how I can restore these items? According to the space available on my disk, everything is still here. Any help would be greatly appreciated.

Drag them back from the Previous Systems folder on the hard disk; once you've retrieved everything you want from it, that folder can be deleted if desired.
(50703)

Failed Archive and Install - Have I lost all my user files?

In another thread I have reported printing problems while running OS 10.4.11 on a Cube http://discussions.apple.com/thread.jspa?threadID=1401894&tstart=0. Tonight I decided to do an Archive and Install to try to fix the problems. I got a message saying that the installation had failed and that I should try to reinstall. When I did so I was given the option to Archive and Install but the check box for Save Users and Network Settings could not be checked. Rather than trying to reinstall I quit the installer and specified an OS 9 system folder for booting. After booting into OS 9 I examined the Users folder and found no folders corresponding to my two user accounts, only a shared folder. The OS X Applications folder appears to contain all my applications.
It seems that the failed installation erased my user accounts. Is that correct? If so, how can I recover them?
Of course I did a backup of my user files before installing, right? NO!!!! My last backup was eight days ago.
John Link

Yes, an Archive and Install will not erase the disk or your files. If you use the option to preserve user accounts and preferences those will be transferred into the newly created system. However, your existing system is a failed installation so if you do another Archive and Install it cannot transfer your user account because it is not in the existing system. Plus you will need sufficient free space on the hard drive for yet another system - about 6-8 GBs.
Once you backup your personal data and your Home folder, I would suggest you just erase the hard drive, reinstall OS X from scratch, then copy your Home folder backup to the newly installed system. These articles, How to get files from a previous home directory after Archive and Install and Mac OS X- How to recover a home folder (directory), explain the process. Although written for an Archive and Install scenario it is essentially the same procedure you would have to follow.
How to Clone Using Restore Option of Disk Utility
1. Open Disk Utility from the Utilities folder.
2. Select the backup or destination volume from the left side list.
3. Click on the Erase tab in the DU main window. Set the format type to Mac OS Extended (journaled, if available) and click on the Erase button. This step can be skipped if the destination has already been freshly erased.
4. Click on the Restore tab in the DU main window.
5. Select the backup or destination volume from the left side list and drag it to the Destination entry field.
6. Select the startup or source volume from the left side list and drag it to the Source entry field.
7. Double-check you got it right, then click on the Restore button.

Archive and Install - not enough space?

I'm trying to do an Archive and Install on a MacBook 2.1 that will not start up because of Kernel Panic errors that I have not been able to resolve. When I try to do an Archive and Install I get a message that says "You cannot install Mac OS X without changing your install settings. A newer version of Mac OS X is installed." I then click Options, select Archive and Install, but eventually I get a pop-up that says "You need about 13.3 GB more free space on the destination volume. Deselect some packages or quit the Installer to make more space available..."
When I click OK I get a screen that says "Custom Install on Macintosh HD." It tells me that it requires 15.5 GB and that -13.3 GB is remaining. Even by unchecking everything except "Essential System Software" it still says Space Required 2.5 GB / Remaining -329 MB. My only option at that point is to Go Back. This brings me to the Select a Destination screen, but when I select the HD and click Continue it just loops me back to the Custom Install screen.
It seems like it's asking me to make room on a hard drive I can't access because of the Kernel Panic errors. Any ideas? Thanks.

Have you tried booting to your Install DVD and running the Apple Hardware Test (hold 'D' as startup)?
If you've backed everything up, perhaps a clean install is the better way to go.

Recover mail after archive and install

Hey there good mac people,
I recently archived and installed on my ibook g4. It was successful, my problem is that I forgot to backup all the mail I had in my osx mail app.
The previous system folder (library<mail<mail accounts<com.mac.mailaccounts<English.lproj< file, but I don't know if this will help restore or not?
Some of the mail is still on the server, but it is set to delete from the server once a week, and thus only a weeks worth at best is still on the server.
Does anybody have any suggestions?
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Hello art-is-work.
I don't understand your problem. Archive and Install should have preserved all your data, unless you told it to do otherwise. Did you?
Mail stores most preferences and all account settings in ~/Library/Preferences/com.apple.mail.plist. Everything else, including all your messages and mailboxes, is stored within the ~/Library/Mail/ folder.
If the problem is that you told the installer to not Preserve Users and Network Settings, then Archive and Install should still have saved a copy of your entire home folder in /Previous Systems/Previous System N/Users/, where N is a number. The old Mail folder and preferences file should be there. You can just copy them to the appropriate location of your current home folder, or follow the somewhat convoluted procedure described in the following article to safely restore them:
How to get files from a previous home directory after Archive and Install (Mac OS X)
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder.

Error at the end of Archive and Install; Need Quicktime reinstall quickly!

I got all the way through an Archive and Install and at the very end it said there was an error in the process. Everytime I do it, same thing.
I'm trying to reinstall Quicktime 6 because I've read Final Cut Pro 4 doesn't work well with QT 7—I downloaded it recently. FPC performance has been horrible ever since!
I followed the easy step by step process Apple provides for Archive and Install but it doesn't work in the end. I'm trying to reinstall Quicktime 6. Currently working with 10.3.9. My original disks are 10.3.
I'm running off the original disks; don't know why it won't do it.
Need Quicktime reinstall quickly!

I already had, the problem is not covered on that page.
I'd had no response within a few hours so I had to force the Powerbook to shut down. On rebooting, it only got as far as the Apple logo and the progress wheel. I left it for half an hour and it got no further. I reset the PRAM again (I'd already done it before the actions detailed in the original post). Nothing. I tried again to Safe Boot. Nothing - not even the login screen.
I then tried to re-install OS X 10.5 - this time the option to 'update' was available which I did. It automatically restarted but still would not proceed beyond the Apple logo and progress wheel.
That's how things stand now. I have given up for the day but I can't think of any other course of action apart from a complete erase and install but that would be far to drastic because unfortunately, despite my insistence last time there were problems, nothing has been backed up.
Incidentally, I tried to boot in target mode to recover their account folder - the disk mounted on my MacBook Pro but when I tried to open it, my Finder crashed.

Archive and Install of OS X. Help!

My macbook has been stuck at the loading wheel and grey screen for a couple weeks now. I've tried a series of things from re-setting the PRAM and SMC, to booting with the install disc and running the DU, verified and ran disc repair and permission thing. Now that these haven't worked I'm attempting to archive and install, but after i select my language after booting up from the install disc it tells me i can't install OS X. Supposedly this is where you would pick a destination for where you want to install, but it seems I'm kind of stuck. Any help would be much appreciated!!!

Right after I boot from the install disc, I get to the select a language screen and hit the arrow to continue, then a box appears saying "preparing to install" followed by the box disappearing and the message "Mac OS X cannot be installed on this computer. The software can not be installed on this computer."

Help! Restore Display Preferences after Archive and Install

Hi there, Tiger was acting up, so I did an Archive and install, but now have lost my display preferences. Any idea how I can restore them?
I have all my old preferences saved in the Previous System folder the Archive and Install creates, I'm just not sure what file to pull out and where to put it to restore my display preferences. The wife is a graphic designer, so she needs the display prefs the way she had set them up. Thanks!

First, did you Repair Persions since the install, then reboot... they really sould still be there, but it looks like it's here on mine...
Machintosh HD/Library/Preferences/com.apple.windowserver.plist
Of course you'll need to look in Prevoius Systems.
Also, ColorSync and others may hold mor info.

After "Archive and Install", my printer no longer works

Powerbook 1.67 GHz PowerPC G4
Mac OS X Version 10.4.11
I recently had some issue with my password, so the Apple Genius people ran an archive and install, reset the user password, and got me back to my original state. However, I've had to run all these updates now, and can't figure out how to get the printer to work again. It worked perfectly fine before the archive and install, it was recognized right away.
I have tried the following:
I uninstalled and then reinstalled the printer software (Epson Stylus CX6000) from the installer CD. Didn't work. Unplugged and turned off power, then re-plugged and restarted everything. Didn't work. I have no idea what to do here. I downloaded any new updates to the software from the Epson website. Didn't work. Help?

If the correct printer driver is missing, and the Print selection
box says Any Printer, it may be unable to use that one.
See if the printer can be used in a different user account.
Sometimes if the system is messed up (even pros do it)
there may be a way to see if the issue is system wide or
if it is based in a problem in the admin user account.
Some optional printer drivers may be available at the printer
manufacturer's web site for downloads. Sometimes there is
a newer one for the entire class of printer models, and so
it may be for yours. Or there is GimpPrint/GutenPrint for
other drivers; their web page shows supported printers.
{Since you state that you've tried other driver options, then
you may have to consider doing a new 'archive & install'
and be sure everything is done right, and then update it.
Or an all new installation on a wiped empty hard drive.}
There should be a printer error log accessible through Console
and perhaps it may shed some light on the basic problem...
PS: Is this printer an Ethernet and USB printer? If so, have
you tried whatever other connection/cable to see if it works
when running on the other available protocol? The Ethernet
printer would use an IP address or hardware MAC address
and the appropriate cable, if the printer supports both.
Good luck & happy computing!
{ edited 2x }

Archive and install but still no right or left scroll

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