Archive and Install OS X Tiger 10.4.11

I put my OS X install DVD that came with my iMac two years ago in to run the hardware test. After, I restarted holding down the "C" key as the DVD said to start from Mac OS X (I now realize that it meant to restart from the installer). I selected "Archive and Install", not wanting to lose my 500 songs and $1000 CDN in software. All went well until it asked for disc two. When it finished installing from that disc, it said that there were errors and to try again, so I tried again with the installer logs open. Those told me that the only errors were that various iLife and iWorks applications could not install because newer versions exist already. As of now, I have tried this three more times with the same result. Are there any options to continue with this "Archive and Install", or is there a way to back up some of the files by connecting to another computer and go back to "Erase and Install"?

Hi Alex, and Welcome to the Discussions!
You can back up that HD using another Mac and FireWire target disk mode...
http://docs.info.apple.com/article.html?artnum=58583
You can sometimes get past a borked install by reducing Printer Drivers, Languages, APPs, so you can at least boot up.
Did you use Disk Utility on the Installer to Repair the HD yet?

Similar Messages

Archive and Install back to Tiger

Hello all!
After about a month of frustration, I think I am ready to take my PowerBook back to Tiger. I see that I can do an Archive and Install from my Tiger Retail. The only problem I see is that the "Preserve Users" setting is grayed out.
So, if I go through this Archive and Install, will I still have access to my old apps (iLife '08, and some third party stuff like Finale), photos, documents, and music?
Thanks for all of your help!
Josh

Here is the latest update:
I am happy (albeit slightly puzzled) to report that I have been running KERNEL PANIC FREE for most of yesterday and today. Here is why I am puzzled: I booted up yesterday and the system seemed to hang. I noticed that the keyboard worked, but not the trackpad. I went and got an old Apple USB mouse. When I plugged it in, it responded. I was able to work all of yesterday afternoon and this morning without incident.
Just for giggles, I unplugged the mouse this morning. I got a KP after about 30 seconds. Here is the report from that KP:
Mon Sep 1 07:30:31 2008
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000578 PC=0x000000000055A6A0
Latest crash info for cpu 0:
Exception state (sv=0x46143280)
PC=0x0055A6A0; MSR=0x00009030; DAR=0x00000578; DSISR=0x40000000; LR=0x00D2F7C0; R1=0x2A2C3BA0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00D74924 0x00D2F7C0 0x00D40E54 0x00D424D8 0x00D429B8 0x00D9F4AC
0x00D35CE4 0x0035A994 0x0003F94C 0x000B05D4
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPortBrcm43xx(314.46.9)@0xd2e000->0xe5afff
dependency: com.apple.iokit.IO80211Family(211.1)@0xd0a000
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x552000
dependency: com.apple.iokit.IONetworkingFamily(1.6.0)@0xc8e000
com.apple.iokit.IOPCIFamily(2.4.1)@0x552000->0x565fff
Proceeding back via exception chain:
Exception state (sv=0x46143280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x34f51500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9E17
Kernel version:
Darwin Kernel Version 9.4.0: Mon Jun 9 19:36:17 PDT 2008; root:xnu-1228.5.20~1/RELEASE_PPC
System model name: PowerBook6,2
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x0009B498 0x0009BE3C 0x00029DD8 0x000AF210 0x000B2A78
Proceeding back via exception chain:
Exception state (sv=0x46143280)
PC=0x0055A6A0; MSR=0x00009030; DAR=0x00000578; DSISR=0x40000000; LR=0x00D2F7C0; R1=0x2A2C3BA0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00D74924 0x00D2F7C0 0x00D40E54 0x00D424D8 0x00D429B8 0x00D9F4AC
0x00D35CE4 0x0035A994 0x0003F94C 0x000B05D4
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPortBrcm43xx(314.46.9)@0xd2e000->0xe5afff
dependency: com.apple.iokit.IO80211Family(211.1)@0xd0a000
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x552000
dependency: com.apple.iokit.IONetworkingFamily(1.6.0)@0xc8e000
com.apple.iokit.IOPCIFamily(2.4.1)@0x552000->0x565fff
Exception state (sv=0x34f51500) P
Not sure why it is working, but I am not complaining either.
Thanks again for your help and insight!
Josh

Anyone know where I can get an "Archive and Install" article for Tiger?

I need to do an archive and install on my Macbook (OS 10.4.11), which runs at the speed of molasses. I've never done it before and am very nervous. Can anyone point me to an article on the website that will tell me how to do it? Thanks!!

Tony: Thanks very much! I looked at the article, which warned me that I should attempt simpler solutions first.
The computer, which we got in 2006, has been slow from the beginning and has gotten worse and worse (despite the installation of a new motherboard). I had it looked at for precisely this problem while it was sitll under AppleCare, but the Apple Store I took it to claimed there was nothing wrong with it.The reason I've been assuming I need to do an A&I is that an Apple tech thought that would speed up the computer, which has been getting slower and slower on all counts--rarely crashes, but (for example), now it's so slow to recognize a perfectly good wireless signal that it sometimes takes a full minute before the "You are not connected to the Internet" disappears and Safari (or Firefox) connects.
Do you think the tech who advised me most recently was right, or do you think I should look for another cause before attempting an A&I? I've looked at the Apple article about isolating problems before trying an A&I, <http://support.apple.com/kb/TS1388>, but that article only addresses solving specific issues (e.g., balky startups, kernel panics, etc.), rather than the global problem of slowness this computer has had almost from the day it arrived.
Thanks again for the first article link, and for any suggestions you may have--much appreciated.

Trouble with Archive and Install of Tiger 10.4.6

During a Software Update of QuickTime 7.5 I ran into multiple problems:
1. Iphoto would not import from any souce.
2. Safari quit when I used the Bookmark menu.
3. Itunes won't show any graphics.
4. Others I haven't run into yet?
I tried repairing permissions, then I downloaded the Quicktime 7.5 and tried to install, the installation quit.
I tried re-installing Iphoto from my ILife 06 disk, still could not import.
I tried to do an Archive and Install from my Tiger 10.4.6 DVD, the installatiion quit, said retry. I repaired permissions using the Tiger install DVD, the tried to do an Archive and Install again, but it quit during the installation.
Any thoughts would be appreciated.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
How much free space do you have on what size HD?

Trackpad no input after archive and install

Please help, i did an Archive and Install from the tiger 10.4 cd trying to resolve a problem with my iphoto wich was not working properlly, when i finished and enter again, the trackpad is not working no respose at all. What can I do?
I just realise that some of the functions of the keyboard are not working either, like the keys for the sound and the brightness
Message was edited by: fnietoelgazi

If you have an external Apple USB keyboard and mouse, you may use these to
see if the iBook has a hardware issue in relation to the symptoms you've noted.
If the computer is booted from the Installer disc and you can run Disk Utility from
the menu bar options (short of running the actual installer) which appear, you
may be able to see if the keyboard and trackpad work when the computer is not
running from the installed system on the hard disk drive.
There may be an issue with the operating system; it could be traced back to the
hard disk drive, and if so, perhaps these new symptoms relate to a failing HDD.
If you have the original system Apple Hardware Test for that computer, you may
be able to start the computer from that disc, and see if there are any tests which
may yield trouble or error code messages.
If the computer is running a newer system than it shipped with the original disc
set which accompanied the computer when new would be needed to get the
Apple Hardware Test to work, there isn't one on a retail OS X install disc. If the
hard disk drive has errors on it that Disk Utility can't fix, it may be repaired by
a more aggressive tool such as Disk Warrior; or Drive Genius2, but these are
tools best owned and understood. Could be this new system folder is another
problem and not an answer to an existing problem, if the drive has bad data.
An external USB keyboard & mouse is helpful in troubleshooting a portable computer.
I try to have at least one spare available, and run my iBook G4 as a desktop with a
external USB white Apple keyboard and optical mouse; and powered USB hub.
Look into troubleshooting this; see if the booted system installer's Disk Utility can
tell you the status of the computer's hard disk drive; the SMART status, and the
amount of free space remaining. Could be the drive is overfull and in a bad way.
(If you need to, you could access the computer's hard disk drive via FireWire
Target Disk Mode to see about saving files you may want off of there, to another
Mac computer. Read up on FireWire Target Disk Mode, searchable in Support.)
Good luck & happy computing!

Tiger Archive and Install Using External Disk for Archive?

Any way to do an archive and install by moving the saved stuff to an external usb drive? My 10.4.3 install disk is offering me only erase and install, I was updated to 10.4.8 and quite invested with software, etc., would really like to at least try archive and install, but of course the main drive is too full for that.
As an alternative, is there any way to use single user mode command line to locate and move files before doing the erase and install?
Finally, I gather I cannot boot os 9 with my mini. Is there any workaround for that?
Thanks for any help.
Jud

> One of the unexplained mysteries to me is what users are supposed to do about iTunes libraries?
Create and maintain a backup saved to an external drive or media (used for backup purposes only) as should be done with all other data that is important to you - for this very reason and for other important reasons. It isn't a matter of if but when your hard drive has a partial or complete failure since none last forever.
Since an iPod can be accessed/used via Disk mode as with any other external drive, many use their iPod for backup purposes which is a big mistake IMO since this isn't what an iPod is designed for. There are ways to retrieve music from an iPod but if you have your iPod preferences to automatically launch iTunes and update with iTunes and/or don't have Disk mode enabled, it makes it much more difficult if not impossible.
Do you have access to another Mac that supports being connected to another Mac via Firewire Target Disk mode? If so, you can connect your Mini to another Mac this way to retrieve your data and then you should probably consider reformatting the drive (which completely erases the drive) and then re-install Tiger and all software.

Tiger upgrade from 10.2.8 - never got "ARchive and Install" option?

I selected the destination. Selected "customize" to add additional software to install. And then clicked whatever was next - sorry don't remember exact button name but it was the next step. AND THEN IT HAPPENED - the install. I noticed that it said "upgrade" for software under the custom install so at least something was recognized. BUT I wanted to select "archive and Install" and "Preserve Users and Network Settings". So am I now hosed? I guess I'll find out in about 10 minutes when its all done but I'm very confused / upset as I read EVERYTHING in advance to make sure this would go smoothly. So why didn't I get that screen as listed in the documentation? GRRRR

Hello rstwohee:
You should be OK. A&I is an option - why you did not see the option is a function of what you did - and neither of us have any way of determining that.
Run permission repair after the upgrade. Also, it would not hurt to run disk repair from yoru software install DVD.
Barry

How do I use archive and install to restore my CD drive?

I have a 2.66 GHz MacPro with current leopard software. My extended warranty just ran out. Before it ran out I began having problems with my CD drive in that some CD's or DVD's will be recognized while others' will not open. After talking extensively to Apple, they told me to do an archive and install with the original installation discs. I've been putting this off (even allowing the warranty to expire) because I'm paranoid that I'm going to lose precious data even though I have a current Time Machine backup.
So my question is do I just do the archive and install and hope for the best? Will I then have to upgrade back to the current version? I remember doing an archive and install a couple of times before to upgrade OS's and a few things didn't work until they were tweaked - lost code numbers, some Adobe products, etc.
Or is there a CD/DVD drive 'package' on the OSX install CD? Could I just reload this? If so can anyone tell me where to look? I would love to do this because everything else is working perfectly and I don't want to mess things up.
Note: I'm sure it's a software thing and not hardware related after consulting with Apple.
Thanks for the help,
Lou

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Finder crashes, won't let me archive and install

I'm at a complete loss. After installing the latest update to MacOS X, everything is messed up. And it seems unfixable. The finder won't stay open, no matter what user your under, though I can still open everything from the dock. I've tried:
1. Creating a new user.
2. Running disk utility, doesn't work.
3. Repairing permissions, works, but doesn't fix problem.
4. Running Norton Utilities, doesn't work.
5. Archiving and Installing, which brings up an error that tells you to try again.
6. Archiving and installing, without keeping the user file and network settings in tact.
7. Random other stuff I can't recall (such as some terminal stuff), but didn't work.
Is my only option to try to back this stuff up and reinstall? Do you think that will even work? My mother has a copy of disk warrior that she would have to send me. That's something else I could try, but I'm not sure if it would be worth it. Also, I can still boot up in OS 9.
Crash report:
Host Name: john-breslins-powerbook-g4-15
Date/Time: 2006-04-07 18:38:47.168 -0600
OS Version: 10.4.6 (Build 8I127)
Report Version: 4
Command: Finder
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Parent: WindowServer [56]
Version: 10.4.4 (10.4.4)
Build Version: 1
Project Name: Finder_FE
Source Version: 5292100
PID: 1226
Thread: 2
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xa286a90c
Thread 0:
0 libSystem.B.dylib 0x9002c128 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001990 pthreadmutexlock + 472
2 com.apple.DesktopServices 0x9289723c GetRootNode + 44
3 com.apple.finder 0x0001a1ac 0x1000 + 102828
4 com.apple.finder 0x00015c28 0x1000 + 85032
5 com.apple.finder 0x00019d2c 0x1000 + 101676
6 com.apple.finder 0x00013d84 0x1000 + 77188
7 com.apple.finder 0x0001afa8 0x1000 + 106408
8 com.apple.finder 0x0001aeb0 0x1000 + 106160
9 com.apple.finder 0x0001ad44 0x1000 + 105796
10 com.apple.finder 0x000168ac 0x1000 + 88236
11 com.apple.finder 0x00016514 0x1000 + 87316
12 com.apple.finder 0x00014980 0x1000 + 80256
13 com.apple.finder 0x0000a8f8 0x1000 + 39160
14 com.apple.finder 0x0000a67c 0x1000 + 38524
15 com.apple.finder 0x0000a460 0x1000 + 37984
16 com.apple.finder 0x000069c0 0x1000 + 22976
17 com.apple.finder 0x0000313c 0x1000 + 8508
18 com.apple.finder 0x00002d54 0x1000 + 7508
19 com.apple.finder 0x000a97d0 0x1000 + 690128
Thread 1:
0 libSystem.B.dylib 0x9002edcc kevent + 12
1 com.apple.DesktopServices 0x9288a2b0 TFSNotificationTask::FSNotificationTaskProc(void*) + 56
2 ...ple.CoreServices.CarbonCore 0x90bc9260 PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
Thread 2 Crashed:
0 com.apple.DesktopServices 0x928a70bc TNode::SetTimerToHandleSyncRequest(TNode*, double) + 52
1 com.apple.DesktopServices 0x928a706c TNode::SyncRequestedTestAndSet(double) + 92
2 com.apple.DesktopServices 0x9288aa48 TNodeSyncTask::SyncTaskProc(void*) + 400
3 ...ple.CoreServices.CarbonCore 0x90bc9260 PrivateMPEntryPoint + 76
4 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002c128 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001990 pthreadmutexlock + 472
2 com.apple.DesktopServices 0x92895c3c THFSPlusPropertyStore::Open(bool) const + 440
3 com.apple.DesktopServices 0x928959a4 THFSPlusPropertyStore::CreateUniqueNameList() + 72
4 com.apple.DesktopServices 0x92894b24 TNode::ScavengeProperties() + 76
5 com.apple.DesktopServices 0x92893cb0 TNodeOpenSyncTask::OpenSyncTaskProc(void*) + 228
6 ...ple.CoreServices.CarbonCore 0x90bc9260 PrivateMPEntryPoint + 76
7 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
Thread 2 crashed with PPC Thread State 64:
srr0: 0x00000000928a70bc srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x42000222 xer: 0x0000000020000007 lr: 0x00000000928a7094 ctr: 0x0000000090001348
r0: 0x0000000000000000 r1: 0x00000000f0101980 r2: 0x00000000a286a8c0 r3: 0x0000000000653490
r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x00000000ffffffff r7: 0x0000000044370617
r8: 0x000000000001952e r9: 0x0000000000000000 r10: 0x0000000043300000 r11: 0x00000000a2887648
r12: 0x0000000090001348 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00000000928a7094
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x00000000f0101ad0 r22: 0x0000000000100003 r23: 0x000000000061ea20
r24: 0x00000000a288a8c0 r25: 0x0000000000000000 r26: 0x0000000000000000 r27: 0x000000000181b800
r28: 0x0000000000000000 r29: 0x0000000000653490 r30: 0x0000000000000000 r31: 0x000000009288a8c0
Binary Images Description:
0x1000 - 0x322fff com.apple.finder 10.4.4 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x718000 - 0x71afff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8fa79000 - 0x8fd27fff com.apple.QuickTime 7.0.4 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x8fe00000 - 0x8fe51fff dyld 44.4 /usr/lib/dyld
0x90000000 - 0x901bbfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90213000 - 0x90218fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021a000 - 0x9026dfff com.apple.CoreText 1.0.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9029a000 - 0x9034bfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9037a000 - 0x90734fff com.apple.CoreGraphics 1.258.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907c1000 - 0x9089afff com.apple.CoreFoundation 6.4.4 (368.25) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908e3000 - 0x908e3fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e5000 - 0x909e7fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a41000 - 0x90ac5fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aef000 - 0x90b5dfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b74000 - 0x90b86fff libauto.dylib /usr/lib/libauto.dylib
0x90b8d000 - 0x90e65fff com.apple.CoreServices.CarbonCore 681.3 (671.2) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ecb000 - 0x90f4bfff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f95000 - 0x90fd6fff com.apple.CFNetwork 129.13 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90feb000 - 0x91003fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91013000 - 0x91094fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910da000 - 0x91104fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91115000 - 0x91123fff libz.1.dylib /usr/lib/libz.1.dylib
0x91126000 - 0x912e9fff com.apple.security 4.3 (25966) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913ec000 - 0x913f5fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913fc000 - 0x91423fff com.apple.SystemConfiguration 1.8.2 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91436000 - 0x91441fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91446000 - 0x91466fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9146c000 - 0x91474fff libbsm.dylib /usr/lib/libbsm.dylib
0x91478000 - 0x914f3fff com.apple.audio.CoreAudio 3.0.3 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91530000 - 0x91530fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91532000 - 0x9156afff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91585000 - 0x91652fff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x916a7000 - 0x91738fff com.apple.print.framework.PrintCore 4.5 (177.10) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9177f000 - 0x91836fff com.apple.QD 3.8.19 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91873000 - 0x918d1fff com.apple.HIServices 1.5.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918ff000 - 0x91923fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x9196f000 - 0x919b1fff com.apple.LaunchServices 168.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x919cd000 - 0x919e1fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x91a44000 - 0x91b0cfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b5a000 - 0x91b6ffff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b74000 - 0x91b91fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b96000 - 0x91c05fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c1c000 - 0x91c20fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c22000 - 0x91c69fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c6e000 - 0x91cabfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91cb2000 - 0x91ccbfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cd0000 - 0x91cd3fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cd5000 - 0x91cd5fff com.apple.Accelerate 1.2.1 (Accelerate 1.2.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cd7000 - 0x91db7fff com.apple.vImage 2.3 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91dbf000 - 0x91ddefff com.apple.Accelerate.vecLib 3.2.1 (vecLib 3.2.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91e4a000 - 0x91eb8fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91ec3000 - 0x91f57fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91f71000 - 0x924f9fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9252c000 - 0x92857fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92887000 - 0x9290ffff com.apple.DesktopServices 1.3.3 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92950000 - 0x92b7bfff com.apple.Foundation 6.4.5 (567.26) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c99000 - 0x92d77fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d97000 - 0x92e85fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92f38000 - 0x92f38fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f3a000 - 0x92f4efff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92f66000 - 0x92f76fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92f82000 - 0x92f97fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92fa9000 - 0x93030fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x93044000 - 0x9304ffff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93059000 - 0x93086fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x930a0000 - 0x930b0fff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x930bc000 - 0x93122fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93153000 - 0x931a2fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x931d0000 - 0x931edfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931ff000 - 0x9320cfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93215000 - 0x93522fff com.apple.HIToolbox 1.4.6 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x94160000 - 0x9422afff com.apple.audio.toolbox.AudioToolbox 1.4.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9427e000 - 0x9427efff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9455c000 - 0x945a0fff com.apple.bom 8.3 (86.1) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946bf000 - 0x946cefff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946d6000 - 0x946e2fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94728000 - 0x94740fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94747000 - 0x947b8fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94ae3000 - 0x94ae9fff com.apple.filesync 3.0.4 (99.8) /System/Library/PrivateFrameworks/FileSync.framework/Versions/A/FileSync

Hi johnink, Welcome to Apple Discussions.
4. Running Norton Utilities, doesn't work.
This is probably the source of your problem. First of all get rid of Norton, use it for a coaster or a frisbee but not on your Mac! Do not let Norton near your X system, it will hose it!
Norton Disk Doctor is not compatible with OS X 10.4 Tiger. Symantec ceased development of Norton Utilities for Macintosh and Norton SystemWorks for Macintosh 2 years ago. But it has been ruining systems since the intro of X.
You should create a complete backup of your files and erase & re-install the OS.
-mj
[email protected]
iMac G4 17 FP 800 MHz 768MB Mac OS X (10.4.6) 2 X LaCie d2's APC-UPS / iMac 333MHz 256MB 10.3.9

Archive and install problems

Hi:
After filling out the Apple troubleshooting form, I followed the advice and took my machine to an authorized reseller/service center. They recommended an archive and install, plus a new and larger HD(WD Caviar 750: he said it would not take a larger one), promised that nothing would change or be lost (the machine is used for 2 purposes only: 60,000 photos and email). With so many images, I have an extensive keyword list which enables me to find them instantly using Adobe Bridge (CS 2). Without the keywords, the images might as well be lost. Now, I have the new drive and the old 250G drive.
The technician called to say he was installing Leopard at no charge, rebuilding my library, defragmenting the hd, resetting my mail from pop to imap and that everything would work as before.
What doesn't work: mail notifies me constantly that the server has no certificate, that the server can't send the mail and sent mail often just sits. Mail(I am mobile me subscriber) no longer auto completes even though that preference is checked. Address book is empty.
Bridge lost the keyword master structure which is kept in an xml file. That file was empty. I dragged the original xml file with all the keywords from an external back up hd into bridge on the new drive but nothing happened. The words are there but bridge doesn't use the file. Bridge shows only the default keyword list. The images, however, retained their exif data and keywords.
When I open a folder of images, bridge now has to spend minutes rendering the thumbs.
I realize this is an apple not an adobe forum but perhaps these symptoms reveal the solution. In addition, I don't have any leopard install disc so see that I now have no way to use hardware test or safe boot if necessary. Even though I have my Tiger discs, the tech. insisted on installing Leopard from whatever disc he has, I guess. I thought all the discs are registered to this machine and to me so not sure how that is ok.
Thanks for any suggestion. I've searched the adobe forums but can find nothing for my version of the software, only for newer versions.
sorry this is so long. I will be very grateful to anyone willing to take the time to wade through it.

Great reply from Limnos, btw.
I'd be tempted to try a Tiger Install, but you'd have to erase one of the drives.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport in 10.4 & below, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

Doesn't accept User name + Password after archive and install

I did an archive and install, when finished the install the computer restarted and came up with the login Name + Password screen. I type in every account Name + Password I know and the login window just shakes telling me its wrong. I don't know what to do from this point, I was thinking about reseting the admin password but I'm not sure thats the problem because we have two admin accounts and I know both passwords.
I archive and installed 10.4.0 over 10.4.7. And currently on my backup install of tiger.

I did an archive and install because I had no video, and sometimes could not turn on the IBook. I have had two logic boards that went bad and were fixed free by Apple. When I finished the install the computer restarted and came up with the login Name + Password screen. When I type in Name + Password the login window just shakes telling me its wrong, which it is not.
It is possible that the administrator or other user on the computer were erased at some point when I thought to get rid of unnecessary stuff (mistake!)
I archive and installed 10.2.0 over 10.3.7, because I thought the instructions were to use the original install disk.
I have a backup of the info on this computer on a MacBook Pro that I use all the time, this IBook I only use for email, etc.

Cannot log in after archive and install

Hello, everyone. ive been searching the support pages of the apple site for an hour and i cannot seem to find a resolution to this...
I just peformed an archive and install ad now i cannot log in. i think this happened once before and i called apple support and i was told to log in as root. the problem i am having is that the login window does not give me the option to change the user field, it only allows me to type a password. every time i type my password, the login screen shakes. so even if i wanted to type root into the user field, i cant. any suggestions would be greatly appreciated. thank you.
p.s. i was running tiger but lost my tiger disc so i am using the disc that originally came with my g5 which has panther on it...
dayna

Hi, Dayna.
1. Be sure the Caps Lock key isn't active: passwords are case sensitive. You may see an exclamation point on the right side of the password field if the Caps Lock key is engaged.
2. There was a similar problem if one performed an Archive and Install (A&I) of Jaguar (10.2) over Panther (10.3): see "Can't log in after installing Mac OS X 10.2 over 10.3." I've not heard of a similar problem with performing and A&I of Panther over Tiger, but it may be related. However, before trying the advice therein to perform the A&I without selecting "Preserve Users and Network Settings" you'd need to have a backup of your data, otherwise you risk losing everything in your account. IMO, the most expedient solution would be to buy a replacement Mac OS X Tiger disc. If there is an Apple Retail Store in your area, that would be the quickest place to purchase one.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

No User accounts after Archive and Install ?

Today I tried to salvage a 20" iMac G5 for a friend. He had done something that screwed up his hard drive. Disk Utility Disk Repair run of the startup partition always failed. Using an external FW disk, I was able to use Disk Utility Repair successfully, but drive would still not boot. Decided Archive and Install was the right way to go, did that and everything seemed OK but I found I could not log in to his account. Thought it was just a lost password, so tried using the OSX Tiger Install DVD to Reset Password. His *Macintosh HD* Startup drive shows only the "root" user available, neither of the two previous user account names appear.
I can think of nothing to do to recover except an Erase & Install (I have his User files saved). Is there an alternative?
I would assume performing another Archive & Install would yield the same result.

I continued work on this issue today. First, I checked and the three User account folders were present in the Users folder along with the one new account created as part of the Mac OSX Tiger A&I. For some reason, not one of these 4 was accessible from the Login screen; it acted exactly if there were no user accounts.
Purchased and installed DiskWarrior 4 on the FW drive and rebuilt the directory of the iMac's internal drive. Ran all other tests available w/ DW. Still no joy on logging in. I should NOT have had to see the Login screen at all if the new user had been created properly.
Punted. Copied everything I thought I would need to the external drive, then did an Erase & Install of OS X Tiger. Applied all updates, no problems logging in. Copied all the original User/username files and folders and restored a few apps.
Finally, after much wasted time, I have all but one App running and all data files, folders, pics, music restored.
Adobe Photoshop Elements 3.0 fails because I apparently failed to save a .plist file somewhere and now I learn too late that PE 3.0 will not install on a 10.4.x system. Sigh.

After Archive and Install, music and photos lost

Hello, I installed Leopard yesterday on my Imac desktop and it went fine, but then somehow it locked me out of the hard drive, and then...the blue screen. I put the orginal Tiger disk back in and re-installed the previous software, opting for 'archive and install'. It worked but my question is this;
Within the previous system folder, my music and photos are still missing. All I see is the iphoto icon which opens to a completely empty program. (Yet the info on this Icon says it is a 1 gb in there). Are my photos lost, really? And if not, how may I retrieve them? Thanks in advance.

You may find it in the Previous System Folder created during an Archive and Install that contains your old system. Assuming you have no need for its contents you can delete the PSF and recover the disk space.
Of course if the hard drive is corrupted then you may have performed an Archive and Install on a corrupted drive which will result in a corrupted installation. Consider doing the following:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

After archive and install, can you go back to old system?

After some trouble with permissions, I decided to do a clean archive and install from 10.2.8. Too late I realized that the install would be 10.2.
The permission trouble did not go away, and now I have additional trouble with upgrading everything, the combo upgrade to 10.2.8 does not work, error messages etc.
Is there a way I can undo this and use my old system 10.2.8 again which is saved in a folder?
Thanks.

Hiltraut:
As ali brown has already pointed out your iMac does, indeed, have 2 Firewire ports. Depending on which optical drive you have (the computer shipped with CD-RW, DVD/CD-RW, or SuperDrive) you can install Tiger directly.
Since you have an older version of Jaguar, and since it does not seem to be very co-operative, I suggest that you seriously consider upgrading to Panther or Tiger. To install Panther your computer will need to meet the minimum system requirements for Panther. You will need to purchase the Full Retail version of Panther.
To install Tiger your computer will need to meet the minimum system requirements for Tiger. You will need to purchase the Full Retail version of Tiger.
You can purchase universal installer versions of Panther, guaranteed to install, or Tiger on CDs, from applerescue. Please note that Computer specific or upgrade versions should be avoided since they are optimized for the computer to which they are specific and will therefore, very likely, cause problems during or after installation. On the legal side, it may be a violation of the Software License Agreement which statesThis License allows you to install and use one copy of the Apple Software on a single computer at a time. This License does not allow the Apple Software to exist on more than one computer at a time...
If you decide to go that route please post back for assistance with how to proceed.
Good luck.
cornelius

Archive and Install OS X Tiger 10.4.11

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