Archive and Reinstall Not Working

After downloading the lastest update for iTunes I now can`t open that application without it freezing up my machine. All other applications are fine. I took it to the store. Their only recommendation was to archive and reinstall. When i put in the disk to do that though it simply puts an install icon on my desktop. i was under the impression that a variety of options would pop up including the archive function but clicking on that icon achieves nothing. Help!

Hi Shanksmare,
first of all: WELCOME TO THE DISCUSSIONS!
I tried restarting/holding down C but clicking on the icon does nothing but bring up a restart option.
This is correct and exactly what you want to do. In order to install you have to boot from the install DVD. The Archive&Install feature is one of the options you have within the installer application that starts automatically when you boot from the install DVD.
I suggest you do the following:
1. Insert the Install CD 1 and reboot while holding down the c-key
2. Once you are booted go to the menu and select disk utility
3. Repair the disk and Repair permissions!
4. Quit disk utility and proceed with the installation
5. Under "options" select "Archive&Install" and check the box "keep user and network data".
6. Install Panther
7. Restart
8. Go to the folder Application/Utilities and run disk utility to repair permissions again.
9. Download (or open if you downloaded before) and install the latest Combo update: Mac OS X Update 10.3.9 (Combo).
10. Restart and repair permisssions
11. Go to the Apple menu and select "Software Update"
12. Install all missing updates and restart.
13. Repair permissions
Good luck!
If this answered your question please consider granting some stars: Why reward points?

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