"Archive file does not exist" error message in KSB1

I'm fairly new to SAP, and I am receiving this error in KSB1:    Archive file 000786-002 CO_ITEM does not exist.
When my co-worker runs the report using the same cost center, data is returned. We are running this for the current accounting period. Is there some kind of setting or other access I need in order to view this? Any help is much appreciated.

Hi,
Please, refer to note 143135.
Regards,
Eli

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    * You have entered the URL correctly. (i.e. proper directory/filename)
    * You used the FULL URL. (i.e. proper file type: .html, .gif , .jpg, etc.)
    * You use a tilde (~) before user directories. (i.e. www.furcen.org/~jurann/ )
    * The user/file still exists on this server.
    I also get redirected to "Busca Google" when typing www.facebook.com in the address bar.
    == URL of affected sites ==
    http://facebook.com; buscagoogle.com

    I have the same problem and it does not have to do with firefox. Do you have any idea how to fix it through?

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