Archive part of adobe photoshop elements is missing

how do i fix this so i can install adobe photoshop elements. i read all the "help" (so to speak) screens to no avail.

download both file 1 of 2 and file 2 of 2.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

I have a laptop PC and am trying to install my product. After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.

I have a laptop PC and am trying to install my product. After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.
Please help, I don't know how to do this
Thanks

you need both the exe (which you have) and the matching 7z (that you don't have, yet). dl it:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to ex

I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to extract Adobe Photoshop Elements 13. Please download all parts.: I've also gotten an Exit Code: 7 when trying to install. I've turned my McAfee virus system off while trying to install.

Hi,
Have you tried downloading Photoshop Elements 13 from here?
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
There is only one file to download - which one depends on your system (32-bit or 64-bit).
These are the trial versions but will convert to the full version when you supply your serial number.
Brian

I downloaded both files and when I try to open I get this,The file archive part of adobe photoshop cs5 is missing.

I can't open either file, first one keeps asking me what to open with and the second one says, the file archive part of adobe photoshop cs5 is missing. what am I doing wrong? I have a serial number

It sounds like your downloaded archive file the big is eithe corrupt or not where it should be. That file is a 7Zip file which can be extracted with 7zip. If the downloaded file is bad delete it and download it again Download CS5 products

I cannot install Adobe Photoshop 11! Error:„The file archive part of Adobe Photoshop Elements 11 is missing"

But they are in the same folder and downloaded correctly as:
PhotoshopElements_11_WWEFDJ.exe
PhotoshopElements_11_LS15.7z
I searched the support pages and found this article: http://helpx.adobe.com/de/photoshop-elements/kb/troubleshoot-installation-photoshop-elemen ts-premiere.html
But it only says that both have to be downloaded completely (they are) and in the same folder!
It still doesn't work. Please help me
Thank you very much, Anke

that 7z is not the correct file. click the link below and download the correct (PhotoshopElements_11_WWEFDJ.exe.7z) 7z.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Trying to install photoshop elements 12    File Archive part of adobe premiere 12 is missing. You need all files in the same folder

rying to install photoshop elements 12    File Archive part of adobe premiere 12 is missing. You need all files in the same folder

It is actually a link from Tech Soup to a special link on Adobe.   But no
chance to put in my serial number get that error message after I download
the exe.    Tried to copy page I would select the correct file
Welcome TechSoup Customer of TechSoup Global!
Product Download
Adobe Photoshop Elements and Premiere Elements 12.0 for Windows (English)
*      <javascript:void(0)> Files
<javascript:itralib_popup('dload_serialNum?item_key=5001111&plne=101791&cert
Num=135338281','info','560','400')> PAC, Serial Numbers & Credential Files
<https://adobe.subscribenet.com/control/adbe/certdlog?plne=101791&item_key=5
001111> Download Log
<https://adobe.subscribenet.com/control/adbe/certnotes?plne=101791&item_key=
5001111> Notes
*      <javascript:itralib_popup('downloadpagehelp','EULA','495','600')>
Download Help
Adobe recommends you use the Akamai Download Manager for large files. You
can enable the download manager by clicking on the Download Preferences link
to the left. If you are using Microsoft Internet Explorer as your browser,
then the HTTP option will not work for files larger than 4GB due to the
browsers download size limit.
If there are multiple files for your products, please be sure to download
ALL files prior to attempting to install.
The software you are about to download is subject to export control laws and
regulations. By downloading this software, you agree that you will not
knowingly, without prior written authorization from the competent government
authorities, export or reexport - directly or indirectly - any software
downloaded from this website to any prohibited destination, end-user, or
end-use.
Note: All Adobe products require a serial number for installation. If you
are having difficulty with the serial number, please
<https://adobe.subscribenet.com/control/adbe/manualsupport> contact us.
*      6 Files
Top of Form
Select All
<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_DESCRIPTION&ascending=true> File Description
<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_FILE_SIZE&ascending=true> File Size
<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_FILE_NAME&ascending=true> File Name
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Photoshop Elements 12.0 for Windows 32 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PhotoshopElements_12_WWEFDJ.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Photoshop Elements 12.0 for Windows 32 bit Installer Package (English,
German, French, Japanese)
1.1 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PhotoshopElements_12_WWEFDJ.7z
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 32 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win32.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 32 bit Installer Package (English,
German, French, Japanese)
1.1 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win32.7z
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 64 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win64.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 64 bit Installer Package (English,
German, French, Japanese)
1.2 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win64.7z
Bottom of Form

I am trying to download Elements 12. I've downloaded the two parts on your web site but when I run the second part it comes up with a message saying 'The file archive part of Adobe Photoshp Elements 12 is missing...'. What shoudl I do?

I am trying to download Elements 12. I've downloaded the two parts on your web site but when I run the second part it comes up with a message saying 'The file archive part of Adobe Photoshp Elements 12 is missing...'. What should I do?

Hello
I’ve managed to get it to work now but not as straightforward as I’d have liked and difficult to find out how to get help.
Rory

The file archive part of adobe pse 11 is missing you neeed all parts in the same folder in order to

the file archive part of adobe pse 11 is missing you neeed all parts in the same folder in order to extract, please dowwnload all parts, this is the messsgae i keep getting when trying to dowmload pse 11 on to windows

Try extracting all of the files from the zip file first. I received this same error when trying to run the exe from within the zip.

I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?

I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?

Hi There,
It seems that you have only downloaded .exe file. You need to download two file .exe and .7z and put it in a same folder and then try to run .exe
Regards,
Mayank

Can anyone help with Adobe Photoshop Elements 13 installation?

I initially tried the free trial of Photoshop Elements 13, but it wouldn't install. When I received an email suggesting I purchase the product on sale for USD 70. (ending January 3) I purchased it, and have now paid for it and received a serial number. On January 3, when I tried to install it, I was told downloading, extraction and installation were complete, but then it quit. I tried again, but only got as far as 'download complete.' I clicked on 'open bundle,' then got message beginning: "The file archive part of Adobe Photoshop Elements is missing..." I repeated the process and got the same message.
On January 5 I paid a computer professional to install it. He got it working and I actually worked on a couple of images, but it quit after about fifteen minutes, and I am getting the above message again.

if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Error archive section adobe photoshop elements missing

I get error message saying archive section of adobe photoshop elements is missing when I try to run the exe file; Ive downloaded everything. Ill have another birthday by the time I download it all again. Any advice?

Hi Fe-W,
Welcome to Adobe Forums.
Please refer to the below article
http://helpx.adobe.com/creative-suite/kb/start-installer-downloading.html
Thanks

I have Adobe Photoshop Elements 5.0 and am trying to upgrade to 13 - getting error message that "file archive part" of Adobe 13 is missing. When I try to download installers for older products it only goes back to v7, not v5 what to do next?

I have Adobe Photoshop Elements 5.0 and am trying to upgrade to 13 - getting error message that "file archive part" of Adobe 13 is missing. When I try to download installers for older products it only goes back to v7, not v5 what to do next?

TDFields you will want to ensure the 7z and exe file are in the same folder/directory. You can find more details at Find a download link on Adobe.com.

Archive Part of Photoshop Elements is missing error message

My old computer died with the last Win7 update. I'm trying to reinstall my Photoshop Elements 9 on my new computer. When I try to download and run Part 2 of 2 I'm getting the error that the archive part of PS Elements is missing. Part 1 of 2 downloaded and extracted fine as far as I can tell. How can I get PS Elements 9 back? Thanks.

Unfortunately when I click the link for the first file (Windows), I'm
getting the following error:
Access Denied
You don't have permission to access "
http://trials2.adobe.com/AdobeProducts/PSE/9/win32/PhotoshopElements_9_LS15.exe?"
on this server.
Reference #18.4fc5c541.1335638654.10992ce1
What's my next step?
Here is my order information from 09MAR2011:
Adobe Photoshop Elements 9 Plus
US $139.99
Windows, English, Download
Quantity: 1
Serial: <Serial number removed by Moderator>

Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

there are two files for win os, an 7z and an exe.
download both, place both in the same directory and click (or double click) the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Am new to mac. Just purchased downloaded adobe photoshop elements and in order to open it, it wants a serial number. I downloaded it, so I don't have a redemtion number or a serial number. Obviously I am missing something; however I really do want to t

Am new to Mac. Downloaded Adobe Photoshop Elements and am trying to open it but they want a redemption code and a serial number. Since I downloaded it I don't have either of those but apparently I am missing something because I can't use it unless I enter that info and I don't know where to find it. Can you please help me figure this out. If I purchased the software I would have the serial number but as I said, I purchased and downloaded. Marianne

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Archive part of adobe photoshop elements is missing

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