Archiving object CRM_SEOPD in solution manager

Hello,
The self diagnostics for solution manager throws a warning under "Service Desk" functionality with message text "Critical number of incidents per support team or error reading volume". The detail display shows:
Strategy for resolving the alert - to start an archiving project for incidents using archiving object CRM_SEORD.
Details of this Alert - 1. No support teams, i.e. business partner type organization (Message no. DSWP_SD127).
Does anyone have a clue how to go about resolving this warning.
Thanks,
Asif

Hello,
For Archiving Support Desk messages you should refer to SAP Note 1329247 - Archiving Solution Manager Service Desk messages. It describes the process which is a two part process, one part in Solution Manager, the second part in CRM.
This will resolve this issue.
Glad to help!
Regards,
Paul

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Extrators for Solution Manager

Guys,
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SAP Solution Manager - Diagnostics (0SM_SMD)
0SMD_VCA1
0SMD_CA01
0SMD_CA02
0SMD_EA1D
0SMD_EA1H
0SMD_EA3D
0SMD_EA3H
0SMD_EA5D
0SMD_EA5H
0SMD_EA2D
0SMD_EA2H
0SMD_EA4D
0SMD_EA4H
0SMD_PE2D
0SMD_PE2H
0SMD_PERH
0SMD_SB1S
0SMD_PI2H
0SMD_PI2D
0SMD_ADCD
0SMD_ADCH
0SMD_SM1A
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0SPRDATB
0SPR_BP
0SPR_DATA
0SPR_DATA
0SPRLDATS
0SPR_SYST
SAP Solution Manager - Enterprise Support Report
0SM_ESRAP
0SM_ESRAS
0SM_ESRCP
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0SM_ESRBP
0SM_ESRPR
0SM_ESRCC
0SM_ESRIS
0SM_ESRMS
0SM_ESROS
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0SM_ESRPM
0SM_ESRPS
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0SM_ESRRE
0SM_ESRES
0SM_ESRSC
0SM_ESRSL
0SM_ESRSG
0SM_ESRCV
0SM_ESRAV
0SM_ESRST
0SM_ESRTI
0SM_ESRUD
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Sorry for size of the text
I really need this information,
help me please
Att,
Maicon Neves

Hi Gaito,
If your question is : "How many systems does a SolMan system landscape have ?" the answer depends on what functionnality you want to implement :
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Hi,
We have configured Service Desk in our solution manager 7.0 with EHP1 system.
We have created test messages to test the configuration.
We need to delete these test messages which are appearing in T Code CRM_DNO_MONITOR.
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Deletion of CRM Documents
The following document could not be deleted:                 8000000259
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Number of documents not deleted:                                      1
So
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> In CRM
> You cannot delete a service process in CRM. The service process must be archived.
> Call transaction SARA and select the archiving object CRM_SERORD. Archiving involves three steps:
> a) Initial run     Report CRM_ARC_SERORD_CHECK
> b) Write run       Report CRM_ARC_SERORD_SAVE
> c) Delete run     Report CRM_ARC_SERORD_DELETE
>
> in SARA T Code we have typed archiving object CRM_SERORD.
> After this what to do??? How to proceed further.
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http://help.sap.com/saphelp_crm50/helpdata/en/e6/c66f3b6c980c3be10000000a11402f/content.htm
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>
Kamal Kumar wrote:
> I am working on Solution manager EHP1 (SP24). Here more than 100 satellite systems are connected .
> and every week approximately 100 Early watch reports are getting generated into the system .
>
> Is there any way to delete the early watch reports from the archive queue of the system which are 6 months
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Hi Gurus, i wanted to implement these concepts
Configuring Solution Manager
Configuring Solution Manager
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a1      Setting-Up EarlyWatch Alerts    Y
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c2.2    Methods Y
c2.3    Operating the Alert Monitor     Y
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c2.5    Selecting Nodes in the Alert Monitoring Tree    Y
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c2.7    General Properties of Monitoring Tree Elements Y
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Changing Properties in the Alert Monitoring Tree
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c2.11
Changing Properties in Customizing Transaction RZ21
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       Y
c2.13
Changing the Frequency of Method Execution
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c2.15
Assigning Methods to MTE Classes or Individual MTEs
       Y
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c2.17
Editing Monitors and Monitor Sets
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c2.18
Creating and Editing Monitor Sets
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c2.25   Defining Monitors with the Rule GET_MTE_BY_CLASS_AS_VIRTUAL     Y
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c2.28   Change Monitoring Properties Variant    Y
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c2.38   Deactivating and Reactivating Monitoring Tree Elements Y
c2.39   Deleting and Restoring Nodes in the Alert Monitoring Tree       Y
c2.40   Display Options of the Alert Monitor    Y
c2.41   Saving and Resetting the Layout of a Monitor    Y
c2.42   Extending the Shared Memory Area        Y
c2.43   Setting Up a Central Data Cache         Y
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c2.69   Interpreting a Text Attribute as File Name/URL and Display Content      Y
c2.70   Displaying a Subtree as ALV Grid Control        Y
c2.71   Defining an Automatic Alert Notification        Y
c2.72   Auto-Reaction Method: Execute Operating System Command Y
c2.73   Setting Up Central Auto-Reaction Methods        Y
c2.74   Installing CCM4X        Y
c2.75   Activation in the background,if the Host restarts       Y
c2.76   Creating RFC Connection Y
c2.77   Copying File from Solution manager to agents    Y
c2.78   Copying version for SAPCCM4X    Y
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c3.01   Create manaintain landscape     Y
c3.02   Creating RFC    Y
c3.03   Create Logical clinets in SM1   Y
c3.04   Field distribution parameters   Y
c3.05   Transfering users from child system     Y
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a       Set-Up Message Creation in Web Browser Y
b       Create support messages with NOTIF_CREATE       Y
c       Process Messages in Service Desk        Y
d       Search for Solutions to Support Messages        Y
e       Copy Support Message into Solution Database     Y
f       Forward Support Message to SAP Y
g       WebClient Interaction Center    Y
h       Create Messages with Interaction Center WebClient       Y
i       Process Messages in the Interaction Center WebClient    Y
j       Service Desk for IT Service Providers   Y
k       Using an External Service Desk Y
l       Connect an External Service Desk        Y
m       Service Desk Customizing Error Analysis Y
it's very high prioriety
Cheers

ARCHIVIVNG the database for the SAP SOLUTION MANAGER SYSTEM.

Dear Experts,
I am in the process of ARCHIVIVNG the database for the SAP SOLUTION MANAGER SYSTEM. Since the solman database is increasing randomly i need to archive the old tickets amd also the tables and also the other objects.
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Dear ALL,
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CRM_IPMPUC
CRM_IPMSAC
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CRM_LEAS
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CRM_SRCONT
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umesh

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Effects on System Administration
You can now administer transports in a central system by creating non-ABAP systems and defining appropriate transport routes.
Effects on Customizing
Any existing settings in CTS are preserved
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Best regards,
Dolores

Archiving object CRM_SEOPD in solution manager

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