ArcScene to Acrobat Pro Extended -- HELP!

I am trying to open a VRML file created in ArcScene. Upon opening, the Y and Z axis are transposed and the model comes in skewed. Please help?

Hello,
This is as designed, a default view is automatically affected importing a file using Acrobat 3D (different from the defaut CAD view).
We are currently working on improving this feature however i cannot provide you a date or version number for the implementation of the fix.
However the default view can be modifed importing the sample file into A3D Reviewer:
Simply go to Preferences and modify the default view (view management see screenshot)
Hope it helps,
Best Regards
William Gallego
A3D QE Team

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Acrobat Pro Extended 9.3.1 - Can't use "Send for Shared Review"

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I am surprised the patch allowed you to update from AA9.0.0 to 9.3.1 directly. Almost all patches (updates) for Acrobat are incremental and they must be installed in sequence. I suspect this it true for AA9 also, but I could be wrong.
I suspect it was the jump that is causing the problem. I would suggest you reinstall AA9 (you may have to be careful about activating and deactivating so you do not lose your number of license installs). Once you are back to AA9.0.0, then either use the "Check for Updates" or download all of the updates and install them in order. You may have to reboot after some of the changes. It looks like you have 7 updates to go through. Folks have complained about the updates not being cummulative for years, don't expect things to change.

Embedding video in PDF, keeps says it cant convert and need Acrobat Pro Extended?

I have Acrobat Pro 9 and with using the tool to embed video which seems to convert to a flash format, it keeps coming back saying its unable to convert and that I would need Acrobat Pro Extended. I tried a handfull of different video types and every one that I chose gave me the same message. All it will seem to do is somehow link to the video whcih will use the viewer installed on that persons computer to run. It seems to give you the ability to convert video over but it doesnt let you for anything you choose, what am I doing wrong?
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"Add multimedia to PDFs" at Acrobat Pro's LiveDocs may help to clarify.
http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS65B80E79-F165-44f0-BBCA-0F142A75869 6.html
Looks like the following general observations apply.
If the multmedia file(s) meet the identified requirements for Professional it is "in".
If the multimedia file(s) do not, then conversion is required - but conversion is only available in Pro Extended.
That you get a "need conversion" message, from Pro that would be indicative of an input that does not meet the specified requirements for direct use in Pro.
An alternative might be to try "Create Legacy ..."
Legacy multimedia will rely on the end-user having the appropriate player application installed.
fwiw - having an interest in multimedia & PDF you might find this helpful
Video and Audio file formats supported in Acrobat 9 and Adobe Reader 9
http://kb2.adobe.com/cps/405/kb405848.html
Be well...

Adobe Reader & Acrobat Pro Extended 9.2 are now available

Hi all,
Note that Adobe Reader & Acrobat Pro Extended 9.2 are now available
http://www.adobe.com/support/downloads/new.jsp
Or simply go to Help / Check for updates in order to get the latest build available.
The Adobe® Acrobat® 9.2 Pro Extended update addresses critical security vulnerabilities while providing more overall stability.
APEX 9.2 also includes the support of Inventor® 2010 and several 3D bugs fixes.
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Best Regards
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RESOLVED!!!
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http://support.microsoft.com/kb/930627
After installing the above patch, it works like a charm.

Acrobat Pro Extended 9.0.0 Admin Install Update

Hello
I am trying to update our deployment of Acrobat Pro Extended 9.0.0 to the latest patch, 9.1.3.
We are not deploying the updates via Group Policy, as our deployment of Acrobat Pro is "on demand", therefore I initially wish to update the administrative installation point.
I feel it important to point out that our software was downloaded from the Adobe Licensing site, and is not copied off any CD/DVD media.
My basic process here is:
Download the patch files for Acrobat Pro Extended for Windows, from Adobe:
AcroProExUpd910_all_incr.msp (no longer easily found on Update site as downloadable at the time of this post)
AcrobatUpd911_all_incr.msp
AcrobatUpd912_all_incr.msp
AcrobatUpd913_all_incr.msp
Of which, based on the article at http://kb2.adobe.com/cps/498/cpsid_49880.html I understand that:
9.1.0 is a quarterly update
9.1.1 is a security update
9.1.2 is a quarterly update
9.1.3 is a security update (assumed, as it came out in the wake of current security fixes)
Therefore, I think I need to update my AIP to 9.1.0, then to 9.1.2 (acceptable according to the release notes for this patch) and then to 9.1.3, thus completing my task.
My problem comes from running the patches on the AIP. Normally I use a customised installation, but to rule that out, I am ONLY using the downloaded software - no local customisations applied using the Adobe Customisation Wizard.
Patching the 9.0.0 version to 9.1.0 using msiexec /a Acro3D.msi /p AcroProExUpd910_all_incr.msp WORKS! Setup completes, no errors.
Patching the 9.1.0 version to 9.1.2 using msiexec /a Acro3D.msi /p AcrobatUpd912_all_incr.msp FAILS! Setup reports a missing file in the Data1.cab, interop.adobepdfmakerx.dll. Google search reveals unlikely sources to download this missing file.
Patching cannot continue, as 9.1.2 is a pre-requisite to 9.1.3. I have the same problem with applying 9.1.1, though the above KB article made me ignore trying to get that to work.
Does anyone have any advice where I am going wrong?
Thanks!
UPDATE:
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I ahve a new Acrobat Pro Extebded
9.0.0 and I am running windows 7. I cant
update anything and when I go into the help menu and select the updates it tells me I am
not on line etc.
I have tried and downloaded the updates and just cant install as it tells me the programme is missing etc etc.
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Acrobat Pro Extended v9.0, where can I find update v9.1?

I have Acrobat Pro Extended v9.0 and I am installing it on my new computer Windows 8 because my old one crashed. I am looking for the update to go to Acrobat Pro Extended v9.1 so I can continue with the updates that follow. Every time I look for the update v9.1 does not seem to exist. I find the updates after v9.1 like v9.1.1 but I cannot install them unless I first install v9.1. Can anyone help? Thank you.

Hi,
Please try to go to the ftp location mentioned below for the update.
ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/
Regards,
Anand

Secunia & Adobe Acrobat Pro Extended 9.3.1

Hi,
According to Secunia, my updated version of Adobe Acrobat Extended Pro 9.3.1 is insecure.
I have clicked on the Download Solution button on Secunia to obtain the latest Adobe Acrobat Version. After loading the latest version, I still have the following information.
Secunia points to the following file: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.dll
And reports that my version is: 9.3.0.148
Yet, when I fire up my Adobe Acrobat Extended and then go Help | About, I see the version is 9.3.1.
When Adobe updates Acrobat, does it leave insecure files behind? Is there anything I can do to ensure that my version of Adobe Acrobat is completely secure? How do I get Secunia to recognize my updated and, I hope, secure version?
Sincerely,
Kevin

Hi Bill,
I suspect that its latest version 9.3.1 is secure, at least for now.
My concern is that, for whatever reason, Secunia continues to think I have a prior version (9.3.0.148).
I had a similar problem with Flash. To solve my Adobe Flash problem, I used an Adobe uninstaller to completely remove Flash and then reinstall the latest version from Adobe web site.
I can't do that with my Adobe Acrobat Pro Extended. I need to get incremental upgrades through the upgrade process.
I have a hunch that the upgrades don't remove all the prior detritus from prior versions and that is tripping up the Secunia security.
I am hoping someone else has encountered the same issues and has found a solution.
Sincerely,
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Acrobat Pro Extended feature questions

Hi,
I am testing Adobe Acrobat Pro Extended to evaluate usability within the company I work for. During my testing, I have run across some questions about Pro Extended functionality. I would appreciate any information or suggestions you may have regarding these questions. Thanks in advance!
1. Adobe 3D Reviewer in Pro Extended experiences a run time error and exits when attempting to delete a part (subassembly) from the model tree using the "delete" menu option on the right mouse context menu of the model tree item. This occurs in both .u3d files and .pdf files. Is this a known issue, limitation or is there a fix for attempting to delete parts from a model? (perhaps a problem on my installation?)
2. I have used 3D comments on a 3D model and they are very useful since they are "anchored" to particular locations on the part/assembly being commented on. Can the comment text box itself be resized? Can the font size used for the 3D comment be resized? Once created, can 3D comments be edited in either Pro Extended or 3D Reviewer?
3. The model tree in 3D models is useful for viewing/hiding parts of a 3D model. Do the plus signs (+) used to traverse the model tree have an "Expand All" option or must every + sign be clicked to traverse subassemblies (these can be numerous!). This may not be a supported feature. Is there any plan for it?
Thank you again and I appreciate your input.
Jesse Perry

Hi Jesse,
Here are some answers that should help in your evaluation:
1) i believe you are still using a beta version. this bug has been fixed in the released version. you can find a trial version at the following location:
http://www.adobe.com/products/acrobatproextended/tryout.html
2) yes the 3D comment box can be resized by clicking in the upper left corner and dragging the mouse or moved to a different location by clicking in the lower right corner and dragging the mouse.
yes you can change the size/color of the 3D comment text by going to Edit>Preferences, clicking on Measuring (3D) and changing the settings: Measure Feedback Size, 3D Measuring Line Color
once created, you cannot edit the 3D comment text anymore.
3) there is no Expand All option in Acrobat/Reader.

Adobe Acrobat Pro Extended | Print Option | Enable Flash Object Issue

Hi,
We are facing some problems with Adobe Acrobat Pro Extended Print Option.
We had a requirement to embed interactive Flash graphs in the PDF file, user will interact with these graphs and whatever graph he plotted, the data for it will be saved in PDF text field, so that on the next launch we can fetch the data to the flash from PDF text fields, so that user can see what changes he did last time. This works great, we are able to successfully comminicate from PDF to flash and then from Flash to PDF.
Please note that, PDF can have multiple graphs on different pages.
The issue we are facing is when we interact with the graphs and then try to print the PDF, in that case only the currently active graph or flash file (The page on which user is currently on) will be seen enabled in the print, the graphs on the other pages, which are not currently visible are seen in disabled state hence the data on it does not get printed.
We have also used the "RMA.activated = true;" command, still no success. Please refer to the screen shots below to understand the issue in more detail..
Flash Embed Options:
In the Print Option, it looks disabled:
The required/desired output is as follows:
We want all Graphs to get printed in enabled state and with the data user had entered. Please do let me know, if there is any workaround to achive this functionality.
Thanks,
Ajit Danve
Sr Developer
Aptara, Pune.

Which version. I think it is a minimum of AA9.2 that is needed for X64. Anyway, you should probably either open Acrobat and do the update (help menu) or download all of the updates from Adobe>downloads>updates and install them in order. The current version is AA9.3.4.

Acrobat pro extended 9 re-installation

I have an Acrobat Pro Extended 9 installed on my old computer. I have the disc and try to install it on my new computer using the serial number that is still registeered in my account. The answer I get is that the "serial number is not valid".
On the old computer I tried to "deactivate" it but the "Help > Deactivation" is not active. What should I do in order to transfer the Acrobat Pro 9 to my new computer?

Hello All, I am having the same issue, only here in the US. Mine is an upgrade version of Acrobat 9 Pro Extended, and I had to reinstall after refreshing my laptop computer for other issues.....i.e. it lost the ability to find wifi networks. Of course this wiped out all my installed apps (programs) and I tried to reinstall, which it did, but now get this ridiculous message Serial Number Invalid. And its the same number as on the package and registered with Adobe..........I have verified this numerous times. I would be happy to communicate with Adobe, but have not located a telephone number or an email link to send email to them for support.
I had upgraded from Adobe 6 long ago, and have given them the serial number when requested.

Cannot see shared comments in Acrobat Pro Extended

If I use Adobe Reader 10 to look at a shared review PDF, I can see a screen asking me to CONNECT. And when the PDF is open, I can see all the comments with the "Check for new comments" button at the top left side of the PDF file.
Now they installed Acrobat Pro Extended for me the other day. When I open the same review PDF in Pro Extended, I do not see the CONNECT screen, and I do not see any comments. What's wrong with Pro Extended? Why is it not working? Any help will be greatly appreciated.
Thanks,
Brian

Ok. Perhaps the option 'Check for updates' has been blocked by your IT department. Ask them to get the patch for you if you dont find an option.
As far as seeing the comments in the review is concerned, if it is a review file, you should be getting a yellow bar when you open it in Acrobat/Reader. If you dont see it on opening the review file, or you dont get the Connect/Welcome dialogs, probably it is no longer a shared review file. Try with some other review files and see if you can get it working.

PDF Gen need Acrobat pro extended

Hi all,
I think I once heard that Adobe Acrobat Pro was enough for PDF Generator. When I config LC ES2 I get warnings in configuration.
Does LC ES2 require Acrobat Pro Extended? Can it work without?
How does I most easily update it now LC ES2 is up and running?
Thanks guys
/Thomas Groenbaek
Jyske Bank, Denmark

"Add multimedia to PDFs" at Acrobat Pro's LiveDocs may help to clarify.
http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS65B80E79-F165-44f0-BBCA-0F142A75869 6.html
Looks like the following general observations apply.
If the multmedia file(s) meet the identified requirements for Professional it is "in".
If the multimedia file(s) do not, then conversion is required - but conversion is only available in Pro Extended.
That you get a "need conversion" message, from Pro that would be indicative of an input that does not meet the specified requirements for direct use in Pro.
An alternative might be to try "Create Legacy ..."
Legacy multimedia will rely on the end-user having the appropriate player application installed.
fwiw - having an interest in multimedia & PDF you might find this helpful
Video and Audio file formats supported in Acrobat 9 and Adobe Reader 9
http://kb2.adobe.com/cps/405/kb405848.html
Be well...

How do I get the PDF Convert feature of Adobe Acrobat Pro Extended 9.4.4, which makes a PDF of a web page interactive, to work in Firefox 4.0.1?

I just installed (on my Windows 7 Ultimate (64 bit) operating system/Intel i5 CPU M560 2.67 GHz) and am now using as my default browser Firefox 4.0.1 because Internet Explorer 9 was giving me so much trouble--lack of display of web content, lack of PDF reproduction when web content displayed, screwball formatting display, etc., all of which has been remedied by the mere installation of Firefox 4.0.1.
How do I get the PDF Convert feature of Adobe Acrobat Pro Extended 9.4.4, which converts a web page to an interactive PDF, to set up and work on Firefox 4.0.1?

You can not do that using Adobe Acrobat 9. Adobe never made a create PDF add-on for Firefox for use with Adobe Acrobat 9. They created a Firefox add-on for use with Acrobat X, but currently that one does not work with Firefox 4 though Adobe are working on an update.

Problem with Adobe Acrobat Pro Extended version 9.3.4 reading Inventor 2009

I would like to be able to generate 3D PDF files from Autodesk Inventor CAD models (e.g. .iam files) using Adobe Acrobat Pro Extended. I am constrained to use Inventor 2009. When I originally installed Acrobat Pro Extended, I was able to make this work after installing the IMPORT3D update at:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4073
Recently (9/5/2010), I updated Acrobat Pro Extended to version 9.3.4. I believe that following that update, I lost the ability to read in Inventor 2009 files. Acrobat Pro Extended now gives the error messages:
"Exception has been raised" followed by:
"Acrobat could not open 'file' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."
This is exactly what happened when I first installed Acrobat Pro extended and before I installed the IMPORT3D update mentioned above. I tried re-installing that update but now the installer gives the error message:
"No qualifying products found to apply this update."
Note that Inventor 2009 does allow one to "Save Copy As" to PDF format, but this just creates a 2D PDF snapshot of the current model view -- same for print to pdf.
I suppose one thing to try is removing Acrobat Pro Extended and then re-installing without the 9.3.4 update, but with the IMPORT3D update -- but if that is necessary, then I won't be able to take advantage of any further updates (e.g. security updates) to Acrobat, which seems like a bad situation.
Has anyone else had this problem? Or is it just me?

I may have figured out what was causing my problem with conversion of Inventor 2009 to 3D PDF. After playing around with a number of inventor files, I discovered that the conversion worked fine when there were no references to external files. For example a .ipt file (part file) seemed to convert fine. I believe the problem was that on the form one obtains with Edit->Preferences->Convert to PDF->Autodesk Inventor->Edit Settings->Import->Assembly, the check box for "use root file directory" was NOT checked. Oddly, this is the default and I'm pretty sure I tried setting the conversion options to the default. In any case, I now seem to be able to perform the conversion of Inventor 2009 to 3D PDF so this problem is solved I guess.

Acrobat Pro Extended to Inventor 2010 Issues

I purchased Acrobat Pro Extended last night in order to make some 3D PDFs for a sales trip TOMORROW and I cannot get this to work. I have updated APE to version 9.2.0 like one post suggested but it is still not working properly.
I can create some models from inventor files but only those that are one assembly file with a few parts. If I try to create a model from an inventor file that has a "top level assembly" (Inventor Term) with several "sub assemblies" I get one of three things:
1.) I get a 3D pdf that has only loaded the last of the three sub assemblies in the file (only on certain models)
2.) I get this message "Conversion Error" followed by this message "Acrobat could not open <file name> because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
3.) I get this message "Exception has been raised" followed by this message "Acrobat could not open <file name> because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
I am in deep trouble here and need to get this working if you all could be so kind. I did not wait until the last minute I was unfortunately told to prepare this yesterday, sorry for the urgency.
Jean Chile

I had problems until it updated to 9.2, then all went OK.
I've created 3D parts, assemblies and assemblies containing assemblies from IV 2010 files (see attached).

ArcScene to Acrobat Pro Extended -- HELP!

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