ARD 3.2, network home directories and two admin workstations = problems

Hello:
I've got a situation where I've got two ARD admin workstations in two separate classrooms where the instructors have network home directories. If an instructor switches from one machine to another after setting up ARD on the first (i.e. entering a password, making computer lists, etc.), they are asked to enter their ARD password and they are not allowed in no matter what password they enter. It seems that there is some machine specific information in the ~/Library/Preferences/com.apple.RemoteDesktop.plist file because the only way around the problem that I've found is to delete this file and re-enter a password. This creates a new plist file, but the problem comes back as soon as the user uses ARD on the other admin workstation. Each machine has a separate (licensed) copy of ARD on it.
What's the right way to use ARD with admins that have network home directories?

Hi,
You mentioned the machines are all from a single image. I realize you are an experienced ARD user. However, there are quirks in this app at any stage of development. I'm sure you already applied a unique name to the shared network name and have no DHCP conflicts as well as checked that all the accounts, not just the admin account that permissions are checked. Although you may have all the correct ports addressed and configured, there is no accurate accounting for the gremlins. These play havoc across the network. Sometimes the only thing you can do is go to the machine and walk through the settings as if it was the first time. I can't tell you how many times a problem has resolved itself after just logging into the admin and redoing the settings. I mean the exact settings that are already selected. Sometimes the settings were actually wrong, even ones that came from an identical image. Like forgetting to select the observe and control selections in the sharing options for all the users. Other times it was simply deselecting and reselecting the options and restarting that snapped the machine out of the funk.
Aside from the occasional discovery of admin setup issues, I live by the motto "the simplest solutions are usually the best, and should be tried first". Glitches do happen though. Sometimes running the scanner and reselecting and dragging the same machine into your user lists can refresh a connection that is not acting properly. I have detected countless quirks that cause strange side effects. Do a get info on the specific machine and delete the IP, then make sure you have the "name".local in the DNS name field. Re-enter the admin or try a user account name in this experiment and test this. This has given me clues to setup issues before having to go to the machine. I know this stuff sounds simplistic but it has solved most of my issues.
Good Luck

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    One question: can your users find their home directories when they log in to the server using Go > Connect to Server in the Finder?
    David Walton

  • Mac OS X Server, Network Home Directories & Time Machine

    hi,
    I am using mac os x server to manage a small workgroup using open directory and network home directories, the server is backed up using time machine. From what I understand, time machine does work on network home directories.
    However, as I am backing up my server using Time Machine, it is already backing up the user directories. Is there any way of getting a client to access the server time machine backup to access the backups of the user directories?
    Of course, it would be easy to restore files by logging onto the server as the user and restoring from there. I am just wondering if there is a more elegant solution available to do this from a client machine.
    any thoughts?
    thx!

    Hi,
    I am trying to do the same exact thing and find that it is best to do this locally (for now). Not only is the network way slower, but it seems to make things worse. For example, things backed up via the client machine are routed from the FTP server/volume mount and different permission wise. When you try to restore them locally, it should work, but the folder had different permissions because they were initially created in root (for me). So, I hope they would come out with something better than what is available now. Thanks!

  • 10.5.6 Login Items Error with Network Home Directories

    I'm splitting this post off from a previous discussion which can be found here:
    http://discussions.apple.com/thread.jspa?threadID=1835976&tstart=0
    With 10.5.6 our Login Items are not working on client machines that use Network Home Directories. Everything works fine under 10.5.5.
    When the 10.5.6 client logs in, login items with a path directed to the Home/Documents folder cannot be found, and the following error appears in Console:
    "Unable to resolve startup item: status = -35, theURL == NULL = 1"
    I have no problem manually navigating to the Home/Documents folder and opening the login items. Removing and re-adding the login items does not fix the problem. Revert to 10.5.5 and the login items are fine.
    Below is a suspicious error that I see repeated multiple times in Console (viewing "All Messages") on the 10.5.6 clients but not on the 10.5.5 clients:
    Sender:
    loginwindow 34
    Message:
    FolderManager: Failed looking up user domain root; url='file://localhost/Network/Servers/myserver_name.com/Users/my_username/' path =/Network/Servers/myserver_name.com/Users/my_username/ err=-35 uid=0 euid=10790
    I'm sure I could find a work-around by moving the location of my login items or maybe even changing to launchd. However, this error seems to indicate something going on with the 10.5.6 install that might be more serious. I've done some typical troubleshooting: DFA, Repairing Permissions, Clearing Caches, trashing loginwindow and MCX preferences, deleting the /Library/Managed Preferences folder, rechecking DNS on the server (forward and reverse lookup OK).
    Any help is appreciated!
    Thanks!

    just to tell you, same thing here - it's nothing special about your setup. it's not a big issue for us as the kernel panic at logout on 10.5.6 is the real killer (no it's NOT JUST FONTS) so our workround is that we're not rolling it out! (staying 10.5.5).
    but on my own test 10.5.6 mac i get exactly the same issue with login items that are in the network home. local apps (font management app, ichat etc in /Applications) OK, but stuff on the mounted home server - nope and a line in the syslog for each item:
    Jan 28 09:25:54 hc04800-bssaht loginwindow[32028]: Unable to resolve startup item: status = -36, theURL == NULL = 1

  • Portable Home Directories and Login Hooks

    We recently switched from Network Home Directories to Portable Home Directories. We used to use login hooks to do all kinds of nifty things to a user's home folder at login, but now it's complicated. I can't figure out at what point in the login+sync process the login hook executes.
    If the login hook executes before syncing, then I need to modify the network copy of the home folder, i.e. Network/Servers/servername/.../username. If the login hook executes after syncing, then I need to modify the local copy of the home folder, i.e. /Users/username. Unless I'm mistaken, you can't just use the tilde (~) in the script to denote the path the home folder, so you have to list the path explicitly.
    My testing seemed to result in inconsistent behavior. Can anyone give me some guidance?
    (Keywords: Loginhook Logouthook Login Script Logout Script Mobility Mobile PHD)

    Thank you for the advice, Syth, but I'm already aware of the basics of writing and implementing login and logout hooks. I wrote a lot of them when we were using Network Home Directories. The root of my question has to do with Portable Home Directories and login hooks.
    This is a computer lab environment where every user has their own account, network home folder, and "Mobility" preferences set in Workgroup Manager. When a user logs into a lab computer, syncing kicks in and they work from a local copy of their home folder which then syncs to the server at login and logout.
    So the core question is: Do login and logout hooks execute before or after login/logout home syncing occurs?
    For example, if a user with a brand new network account, i.e. who doesn't even have a network home yet, logs into a computer, what's the order of events? I would hope it would be:
    1) server creates network home
    2) computer creates local home, i.e. syncs
    3) login hook executes
    But my testing has been inconsistent. Anyone have any experience or insights to share?

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