ARD 3.2 Update will not map some keys

Question

Hi All,
Have just updated from 3.1 to 3.2 Apple Remote Desktop Admin and found that the remote computer will not map three keys anymore.
These are '~', ')' and '+' insead, it maps the character on the key without the use of the SHIFT key, i.e. '`', '0' and '='.
I'm using the "Australian" keyboard layout and have tested on two separate machines now, a PowerBook G4 and an eMac G4. Tried a clean install from CD of ARD 3.0 and upgraded to 3.2 - same issue. Tested all keys on keyboard in TextEdit with and without the SHIFT key and only find these three keys do not map.
Anyone else experiencing this since te update?
Cheers,
PJR
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Answer 1

Hi All,
Have just had a go at reinstalling (rolling back to) 3.1 ARD.
It think it's all working ok now - only thing I've lost are my computer lists which shouldn't be too difficult to re-populate.
These are the steps I followed:
1. Stop ARD
sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -agent -stop
2. Backup ARD files
mkdir /ARD_backup
sudo cp -rv /var/db/RemoteManagement /ARD_backup/
mkdir /ARD_backup/libPref
sudo mv /Library/Preferences/com.apple.RemoteDesktop.plist /ARD_backup/libPref/
mkdir /ARD_backup/usrPref
mv ~/Library/Preferences/com.apple.RemoteDesktop.plist /ARD_backup/usrPref/
mkdir /ARD_backup/AppSupport
sudo mv /Library/Application\ Support/Apple/Remote\ Desktop /ARD_backup/AppSupport/
mkdir /ARD_backup/usrAppSupport
mv ~/Library/Application\ Support/Remote\ Desktop /ARD_backup/usrAppSupport/
3. Delete existing files
sudo rm -rf /var/db/RemoteManagement
sudo rm -rf /System/Library/CoreServices/Menu\ Extras/RemoteDesktop.menu
sudo rm -rf /System/Library/CoreServices/RemoteManagement/
sudo rm -rf /System/Library/PreferencePanes/ARDPref.prefPane
sudo rm -rf /System/Library/StartupItems/RemoteDesktopAgent/
sudo rm /Library/Preferences/com.apple.ARDAgent.plist
sudo rm /Library/Preferences/com.apple.RemoteManagement.plist
sudo rm -rf /Library/Receipts/RemoteDesktopAdmin.pkg
sudo rm -rf /Library/Receipts/RemoteDesktopAdmin310.pkg
sudo rm -rf /Library/Receipts/RemoteDesktopAdmin320.pkg
sudo rm -rf /Library/Receipts/RemoteDesktopClient.pkg
sudo rm -rf /Library/Receipts/RemoteDesktopPrefs.pkg
sudo rm -rf /Library/Receipts/RemoteDesktopRMDB.pkg
4. Install ARD 3.0
<Run RemoteDesktop.mpkg on ARD 3 Install CD>
5. Update to ARD 3.1
<Run RemoteDesktopAdmin310.pkg to update to 3.1>
6. Input Serial Number
Launch the application
Input XARD-030-000--***-***-***-***-***-***- serial number
Quit Remote Desktop application
7. Restore db files
sudo cp -rv /ARD_backup/RemoteManagement/ClientCaches /var/db/RemoteManagement/
sudo cp -v /ARD_backup/usrPref/com.apple.RemoteDesktop.plist ~/Library/Preferences/
cp -rv /ARD_backup/usrAppSupport/Remote\ Desktop/* ~/Library/Application\ Support/Remote\ Desktop/
8. Logon and test
You should then have your list of computers in "All Computers" and just need to bulk select the machines you require, set a password and then add to a new container.
Reference marterial:
kickstart:
http://docs.info.apple.com/article.html?artnum=108030
ARD uninstall:
http://docs.info.apple.com/article.html?artnum=108021
No doubt someone else will have a better way of doing this but it's worked for me. Some machines have even remembered their passwords so I don't need to re-enter the whole lot!
Cheers,
PJR