ARD 3.3 Will not Wake Machine After Long Sleep

We are using ARD 3.3 on our network. We have found that ARD will not wake machines after they have gone to sleep and stayed in that state overnight. If I manually wake the machine and put it to sleep, it works fine. If I wake the machine and put it to sleep for several hours, it still works fine. The problem is completely random and only seems to happen when the machines have been asleep overnight. There are three machines this occurs with, I will describe each one below. I have a sneaky suspicion that it is our Firewall appliance causing the problem, but would appreciate any other input...
Machine #1
Intel Imac 2.8Ghz core-duo
OS X 10.5.8
4GB 667mhz DDR2 SDRAM
Problem: Occurs 98% of the time and is very consistent on this machine
Machine #2
PPC G5 Imac 1.9Ghz
OS X 10.4.11
1.5GB SDRAM
Problem occurs about once a week to once every other week with this machine
Machine #3
Intel Imac 2Ghz Core Duo
Mac OS X 10.5.8
2GB 1067Mhz DDR3
Problem occurs once in a blue moon
I have tried the following troubleshooting steps with machine #1 because it seems to have the problem so much...
1. Tried another user account
2. Tried removing power management plist located in HD --> Library --> Preferences --> Systemconfig
3. Tried resetting the SMU
4. Tried to repair disk permissions
5. Ran FSCK -FY from single user mode
6. Ran AHT for 17 hours straight with no errors
7. Booted to clean install of OS on external FW drive with user ported to FW drive.
BTW: Our firewall appliance is an Snapgear SG560 with the latest firmware.
Thanks for any input much appreciated...

I cannot wake up any computers even if asleep for a few seconds. ARD 3.3 has broken a lot of features such as copying files by dragging from a remote connection to desktop and it no longer reports Current Status correctly.
AWFUL update. Apple please fix this or explain how to downgrade to 3.2
I can no longer use this in the school where I supervise 50 Macs.

Similar Messages

IMac (Mid 2011) Does not wake up after long sleep

Hi People,
Having issues with my Mid2011 iMac (21,5", 2.7GHz). Just upgraded to 12GB RAM (2x2GB original + 2x4GB). System runs fine, no issues.
But when system goes to sleep for a longer period (a few hours) it will not wake up again. Neither by Keyboard/Mouse interaction (Bluetooth as well as USB) nor by pushing the powerbutton. I also performed the PRAM and SMC reset as described in the apple support resources.
Feeling a bit lost. Any Ideas?
Thanks in advance for any help!

Addition:
Performed a test of the RAM with memtest. No erros found. Also forget to mention that the Mac has also Software updates and firmware updates installed.

E550 will not come back after hibernation/sleeping mode

Thinkpad E550 will not come back after hibernation/sleeping mode. please help. I just bought this garbage laptop about 1 month ago. the big issue is the laptop will not come back after sleeping. I often run some calculation for some hours, the laptop always goes sleeping and wont come back. I had to power off the laptop and re-started it again. All of my calculation results were gone. Lenovo support is very bad, I already submitted a service ticket 2 weeks ago, but nobody contacted me. Lenovo laptops are garbage. I will not buy it anymore. Anyone can help? thanks a lot!

HI Clare,
In the Toshiba Power Management utility you should click on the 'advanced' tab and about half way down the resultant window you should see an option for the action to be taken when you close the lid of your SA30.
Make sure that this is set to 'hibernate'. Then go to the power save modes and click on the 'details' tab and then the 'Power Save Mode' tab and make sure that the 'Hibernate' option is set to 'never'.
With these settings your notebook should go into 'hibernate' when you close the lid but not at any other time.
Note that you can set the notebook to hibernate when running on battery when the bttery capacity reaches a pre-set value of your own choosing.
regards,

Non retina 15" MBP will not wake up after sleep following mountain lion upgrade

I have an early 2012 15" 2.2 MBP with the 4gb video card. since upgrading to ML a lengthy sleep renders it unresponsive. it will not wake up and will have to be force shut down, then restarted to use. you can here the hard drive spin up after a long sleep (6-8 hours) but only after you hit the power button. even so it's completely unresponsive until restarted.. i noticed apple released an update for retina MBPs for the same issue. unfortunately they have not released the same update for non retina users yet.

Since you had NO problems before ML upgrade:
Not to side with the tech or you, because upgrading OS can be frustrating (it shouldn't).
It appears that you need to do a reinstall (backup first). Its pretty simple to reinstall, just go to boot drive and reinstall. You'll probably have to reinstall print drivers, other than that it's pretty straight forward.
A couple of things I'd do before and after reinstall is to repair the disk (3 times each) while in the boot drive. Then once completed choose the startup disk in system preferences or at least verify it's the startup disk, then repair permissions. If you add apps or printer drivers repair permissions again.
A major problem for lots of folks updating to a new OS is they don't think about disk health....And that's why it's important to insure everything is in mint condition before upgrading to a new OS. The same reason many choose to do a FRESH install of a new OS, by zeroing out the HDD (or SSD) and then repairing the disk and then installing the new OS (you MUST have a solid backup before doing so).
I always have at least 2 solid backups before doing so, but that's me. 100% of the time I do a fresh install of a new OS.
I have a spare computer I use as a test machine for a week or so by upgrading without fresh install. After figuring out all the possible bugs with the test machine I do a clean install of my other computers and once there stable I do a fresh install of the upgraded one.
Not a lecture on how to do things just my procedure which has served me over the years without any problems.
I have photos, videos, documents, and financial records dating back to 1991 so I must be doing something right.

HP P1102w printer will not wake up after sleep (wireless setup, win8)

Bought this printer a month ago. I have no problem with both LAN +Wireless setup.
Windows8 OS
I noticed once the printer is not on (goes to sleep), it will not wake up by itself.
According to manual, if I send a print job, it should wake up by itself.
Currently, this is what I need to do.
I need to physically turn off and turn on the printer, wait for 10-15 seconds until the wifi blue light is solid (no blinking)
and then send my print job, and it will work
Just wondering whether HP has a solution to this, thanks
This question was solved.
View Solution.

Is HP ever going to fix / address this issue?
People Running the latest firmware - 20130703
And there is no option to disable Sleep mode. The max you can set it to is 1 hour.
The power physically / manually has to be powered back on, to establish IP connectivity.
This has been an issue for 2 years now!!! Come on what does it take to get an update?
Seriously?

Macbook pro will not "wake up" after going into powersave mode?

I've tried everything. I hit the enter key any key for that matter, reclosing the macbook or even giving it a few moments. I've had some issues with it lately. Like a kernel panic last week, tried a disk utility repair option. Fixed some things but NOT this. any ideas? I think we had a recent update like two, three weeks ago this is becoming annoying. Is my macbook dying? The only time my macbook comes back to life is if I hit the power button for a few seconds. Then a grey screen appears along with a black screen then my regular screen.

Hello, Libracious,
It sounds much like your system may be entering what is referred to as 'Safe Sleep.'
Mac computers: Progress bar appears after waking from sleep
http://support.apple.com/kb/HT1757
Safe Sleep ensures that data stored in main memory will not be lost should the computer shut down due to the battery being drained completely . Prior to your computer entering sleep, Safe Sleep automatically saves the contents of main memory—such as desktop settings, open applications, and other work in progress—to the hard drive.
There are two situations in which a computer will enter safe sleep:
In the event the battery becomes completely depleted while the computer is asleep, the computer will shut down. But when a power adapter is connected or a freshly charged battery is installed, the computer can be restarted. Press the power button as if turning the computer on and it will automatically return to the desktop state that existed prior to entering sleep. This means that applications and files will remain exactly as they were prior to the computer being put to sleep, making it easy for you to continue with your work.
With the release of the OS X Mountain Lion v10.8.2 supplemental update 2.0, a new feature was introduced to enter safe sleep after four hours of the computer being connected to AC power. This is an effort to comply with the European Energy Standards (ErP Lot6). This will only occur if there is no wireless or Ethernet activity and no activity from external devices such as USB storage devices.
Cheers,
Allen

MBA will not wake until after I flip it upside down

Relevant system info:
MBA 11"mid 2011
1.6 GHz i5
OSX 10.9.5
Recently, my mba began to refuse to wake from lid closing-induced sleep. I suspect that this behavior is related to closing the lid while on battery, plugging in, then trying to wake while on power. The first time I was hitting random buttons and then picked up the unit, turning it over for some reason. When I flipped it back the screen was on and restored to where it was when I put it to sleep. The second time this happened, I just happened to remember inverting the unit and tried it with success. No other long or short, combination or single, key presses seems to do anything.
Why will my MBA not wake and why does inversion have anything to do with it?
Regards.

If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

HT3887 My bluetooth devices will not wake my iMac from sleep mode.

My iMac will not awake using the bluetooth keyboard or mouse. I can use a USB mouse but bluetooth and network connection will not respond. I must restart the machine. This happens after several hours of being in sleep mode like all day when at work or over night. I have the system set to wake the computer with a keyboard or mouse click. THis works only when in sleep mode for an hour or two.

Hi 33bubbles,
If you are having issues pairing your devices via Bluetooth to your car stereo, you may find the following articles helpful:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/ts3581
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Regards,
- Brenden

MacBook Pro 13" (2011) will not wake up after it goes to sleep.

My new MacBook Pro goes to sleep like normal and then when I try to turn it back on the screen just stays black. I have turned off the put hard drive to sleep button and it is still doing it.

@hinote80: I ran into a wake problem with my new 17" MacBook Pro (early 2011). At first, I did the shutdown via the power button and then a restart, but that wasn't something I wanted to keep doing. I had also tried tapping on various keys on the keyboard but none of them seemed to wake it up (that approach always worked on my nearly 6-year-old PowerBook). I also tried moving around the Bluetooth Mighty Mouse (that I have paired with the MBP laptop) but that didn't work either.
While searching for another approach, I happened to click once on the mouse and that seemed to wake up the laptop everytime. So, now I'm doing that. If you don't have a mouse, maybe just tapping the scrollpad once (as if doing a click) would have the same effect. worth a try.
- David (your mileage may vary) PwrMc
:::::: if this doesn't work, then it was my evil twin who posted this!   ::::::::::
PS: @Baby Boomer: I love that bug creature crawling around on your sig!

Screen won't wake up after long sleep. HP Envy All-in-one, no touch screen, windows 8

If asleep for a short time (+ or - 30 mins), it wakes up. For a longer time, the computer comes alive, but the screen stays dark blue. If I wait two minutes and then move the mouse or space bar, the screen comes up.
I worked through the on line help, changed several settings, but it did not help.

Hello Ken900,
Please take a look at this document, which provides troubleshooting steps that I hope, will help resolve your 'waking up/freezing' issue.
If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos. I really appreciate it!
Please let me know if this helps resolve your issue.
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Dual 1.25 mdd g4 will not wake from sleep

if i leave the comp on and it goes to sleep or if i force it sleep, it will not wake, the power button will not pulse its stays on solid, the display shuts down, but when i move the mouse nothing, if i click the mouse it will light up red only when i click it after that i goes back out, the display stays in sleep mode, i have to hold the power button down till it shuts off then restart it and it starts and runs fine till it goes to sleep then i have to restart
any help would be great, thanks

Well I'm having a combination of a number of these issues. Background is dual 1.25 GHz with OSX 4.11. Current situation is that the computer will not wake when put to sleep. This will happen whether I select Sleep from the Apple menu or just let the thing time out and put itself to sleep. I haven't been able to narrow it down but if I don't wait too long after sleep it seems I can log back in (even though during sleep the power light is only dim and doesn't pulse and the fans keep running so it doesn't really seem like "sleep"). Mostly the power light dims when in sleep and then is unresponsive requiring a hard reset. The most recent development is that after some time instead of going into this nebulous sleep state the computer just shuts down altogether, just like a hard crash, and I have to restart and reset the clock.
I've read many of the posts regarding problematic PCI USB cards and I did have one which I removed, but this didn't have any effect. I've reset the PMU to no effect. I should also point out that the USB ports on the back of my Apple Cinema Display don't work now either and I have to plug the keyboard directly into the Mac (though I can boot the computer from the power button on the keyboard).
Any knowledge or suggestions would be great...

Often will not wake after extended sleep; PowerMac G5 Quad

Why is it that My G5 Quad has repeatedly refused to wake from a sleep?
when i leave it for a night, a few days, sometimes even a few hours, the machine will not wake. keyboard, mouse, all no response. even restart key combos, nothing. I end up doing a cold restart (holding down the power button). i hate doing that.
i've run hardware tests, nothing. Perhaps its a cooling/heating issue?
once, i did the cold restart and it froze up in the moment when the red light blinks and it shuts down. but that time the red light stayed on and the fans were all blaring. I had to pull the power cord out!
it seems to occur when i leave an application running that uses the internet. folding at home, mainly.
anyone know about this? do i have to send 'er in for some fixing?

If you're in a
very dusty environment, I've seen that cause clogging
of the fans/cooling system - otherwise, suspect RAM
first as noted.
I think you may be right. i just found the processor box thingy (next to the fans?) was almost 90% caked with dust. i busted out the handy vac and carefully vac'ed it clean. i made sure not to put the vacuum nozzle right up to the box, just skirting it a half-inch above.
I called applecare just now and went through some steps to remedy the sleeping crashes;
we booted from install dvd, ran disk utility "repair disk" no errors, hardware test said no errors on a recent test. we then booted to open firmware, reset three things rebooted with some key commands, three chimes, booted, unplugged the beast, replugged, rebooted, unpluged, pushed in the little power module button. now it seems even a bit smoother than before!
only thing was that pushing the little power reset button in there is subtle. you can't really feel that you've pushed it! the guy didn't tell me to be careful not to push it more than once until after i'd tried to push it maybe ten times. apparently you just touch it and it's done, but i thought it would pop or click or slide more, but i guess not?
hopefully that will resolve the sleeping crashes, i'll have to wait and see.
if it happens again, i'll take your advice and assume it's the ram. I won't swap them, because i'm a front-end guy. i was so scared to open the box just now, and imagine my peril when i realized i had to vacuum inside there!
If it happens again, I will take it in to an applestore, that way if it breaks i am not gonna get blamed.
THANK YOU BOTH!

MacbookPro will not wake up from sleep after memory upgrade

I am restarting this topic as I have read thread after thread (many years old) and they all just die off with out any definite solution.
I have a 13" Mid 2010 Mac book Pro which originally came with 250gb HDD and 4gb memory
I have recently upgraded to a 256 SSD and a 1TB HDD optidrive replacement along with a 8GB memory upgrade and I am now running Lion 10.7.4
If I close the lid and open within approximately 1 minute it will wake up quickly as normal, if I leave it asleep for a minute or 2 it will not wake up with out holding the power button for several seconds and then I still need to wait a several seconds for it to respond and actually wake up. Sometimes I will need to completely shut down and restart. If I wanted a computer that takes forever to wake up I would have a PC!
The last thing I upgraded was the memory so I am sure it is the cause of the sleep problem and not the SSD conversion which was working fine with the original 4GB mem before upgrade.
I have read about resting the PRAM, resetting PMC as well as executing a line in the terminal, but all of these seem to have variable success. I have tried every thing but using the terminal to adjust the hibernate mode setting as I am not proficient with terminal and don't actually understand what changing this setting does (sudo pmset -a hibernatemode 7).
Has anyone resolved this sleep problem and what did you do? I would greatly appreciate some knowledgeable insight on the hibernation settings, and what running the line in the terminal is actually doing... even better what is the default so I can change it back if it doesn't resolve the problem.
A simple memory upgrade causing such a issues is very irritating.... Any help would be greatly appreciated!

But still, the sleep issue persists, so it is a more subtle timing issue. I upgraded my MBP with a Corsair 8GB kit ( http://www.corsair.com/us/corsair-mac-memory-8gb-ddr3-sodimm-memory-kit-cmsa8gx3 m2a1333c9.html ) and it indicated it had 9-9-9-24 CAS timing. It has worked flawlessly till now. Note that my Mac is a Late 2011, whose memory runs at 1333 MHz.
As far as I can tell, the 13" Mid 2010 models used 1067 MHz memory with 7-7-7-20 CAS timing: http://www.corsair.com/us/corsair-mac-memory-8gb-dual-channel-ddr3-sodimm-memory -kit-cmsa8gx3m2a106c7.html

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps). So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens. What next?

Try...
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

IMac will not wake from sleep after 10.4.8 Update

Recently after a couple of software updates my IMac goes to sleep and the Bluetooth keyboard and mouse will not wake it. The option for wake with Bluetooth is checked. I zapped the PRAM and also checked the HD, Nothing has changed. NOTE: No new software or hardware installs were done except for 10.4.8 update and the other mac software updates. This did not happen in prior versions of the OS on my iMac. Is this a new bug?
iMac G5 1.8 (pre iSight) Mac OS X (10.4.8) Bluetooth, Wake from Sleep

I've been dealing with this same issue, have tried everything, but to no avail. After MANY sessions on the phone with Apple tech support, as well as an Apple product specialist, I was advised to erase my computer and do a fresh install. I did an archive an install, which didn't help, but am not thrilled about the prospect of erasing everything and starting over. This problem started after the August 2006 round of updates. I feel it's bluetooth related, because I used a usb keyboard and mouse for a week as a test, with no problem. The funny thing is, I unchecked "allow bluetooth device to wake computer" thinking it might help, but the bluetooth devices continue to wake the computer anyway (except when it refuses to wake, of course!)
Jerry

ARD 3.3 Will not Wake Machine After Long Sleep

Similar Messages

Maybe you are looking for