ARD 3.7 crashes
Since upgrading to ARD 3.7 from 3.6 I and my systems manager have been experiencing many problems. ARD 3.7 crashes multiple times a day, versions 3.6 and earlier rarely crashed. It seems to have a lot of problems authenticating clients, clients will show up in the wrong groups, etc. I am wondering if other people have seen these problems. Both my and my system manager's iMacs are running Mac OS X 10.8.5. Clients are running Mac OS X 10.6.8 through 10.8.5.
Should I simply delete the data files and rebuild the ARD database from scratch or is there a much bigger problem with ARD 3.7?
Paul J Chernoff wrote:
Unfortunately rebuilding from scratch. I don't know of a way to rebuild the database, which would be nice. Perhaps there is a way and I don't know it. If it is merely and problem of corrupted indexes that should do the trick, but I don't know.
I still have to go around the office and turn on some Macs just so I can add them to ARD.
Yes, I know this will be a pain for some people. Fortunately I have only 85 Macs and almost all are on the same subnet.
Thank you sir.
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Task Server Problem and Load Balancing
Hello
I am trying to use ARD to adminstrate the 100 or so macs in my college.
I have a few issues.
I am running ARD as a task server on a mac mini setup as a server. To use ARD I remote onto the mac mini and use ARD from there.
If I try and send an install package using the task server on the mac mini, the task will just hang, saying that the targetted computers are idle. If I use the ARD tool on our departments MBP and run it from the task sequence on the mac mini, it will work, but it's a stupid way of doing it as ARD pulls the install files down over the network to the MBP to send them back to the mac mini. Also ARD has started crashing everytime I attempt this now anyway.
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thanksThanks for the reply
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Exception Codes: EXC_I386_GPFLT
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ARD crashes every time Scanner is clicked...
ARD starts up and runs just fine (Lion 10.7.2) and all other functions are operating as expected EXCEPT every time I click on the "Scanner" option, it crashes. Every time.
Here is the error log if any can glean any infor from it. I tried to Google what I thought were the most relevant bits, but nothing specific to ARD ever came up.
Process: Remote Desktop [20534]
Path: /Applications/Remote Desktop.app/Contents/MacOS/Remote Desktop
Identifier: com.apple.RemoteDesktop
Version: 3.5.1 (3.5.1)
Build Info: RemoteDesktop-461001000000000~2
Code Type: X86 (Native)
Parent Process: launchd [138]
Date/Time: 2011-12-22 14:38:21.036 -0700
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 3940767 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 605165 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 11333E0C-8FAE-4E6D-9811-75EFB081D892
Crashed Thread: 16
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[20534]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSGenericException', reason: '*** Collection <__NSCFDictionary: 0x55f820> was mutated while being enumerated.'
*** Call stack at first throw:
0 CoreFoundation 0x91639d87 __raiseError + 231
1 libobjc.A.dylib 0x900c4149 objc_exception_throw + 155
2 CoreFoundation 0x91639871 __NSFastEnumerationMutationHandler + 177
3 CoreFoundation 0x915755ad -[__NSFastEnumerationEnumerator nextObject] + 429
4 Foundation 0x9c78670a _NSIsPList + 707
5 Foundation 0x9c786760 _NSIsPList + 793
6 Foundation 0x9c786760 _NSIsPList + 793
7 Foundation 0x9c786760 _NSIsPList + 793
8 Foundation 0x9c78639d -[NSUserDefaults(NSUserDefaults) setObject:forKey:] + 66
9 Remote Desktop 0x0009e7c2 Remote Desktop + 645058
10 Remote Desktop 0x000a2992 Remote Desktop + 661906
11 Remote Desktop 0x000a2b43 Remote Desktop + 662339
12 Foundation 0x9c7c8f7d -[NSThread main] + 45
13 Foundation 0x9c7c8f2d __NSThread__main__ + 1582
14 libsystem_c.dylib 0x988feed9 _pthread_start + 335
15 libsystem_c.dylib 0x989026de thread_start + 34
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x91501402 __CFDictionaryCreateGeneric + 1330
1 com.apple.CoreFoundation 0x91500e82 CFDictionaryCreateMutable + 66
2 com.apple.CoreGraphics 0x9b2d9010 CGPDFResourcesGetExtGState + 298
3 com.apple.CoreGraphics 0x9b2d8ed2 CGPDFContentStreamGetExtGState + 31
4 com.apple.CoreGraphics 0x9b36d69a info_gs + 60
5 com.apple.CoreGraphics 0x9b2d6e15 pdf_scanner_handle_xname + 116
6 com.apple.CoreGraphics 0x9b2d5fec CGPDFScannerScan + 216
7 com.apple.CoreGraphics 0x9b3ffc90 xinfo_handle_child_stream + 156
8 com.apple.CoreGraphics 0x9b36d8d0 info_Do + 180
9 com.apple.CoreGraphics 0x9b2d6e15 pdf_scanner_handle_xname + 116
10 com.apple.CoreGraphics 0x9b2d5fec CGPDFScannerScan + 216
11 com.apple.CoreGraphics 0x9b3ffc90 xinfo_handle_child_stream + 156
12 com.apple.CoreGraphics 0x9b36d8d0 info_Do + 180
13 com.apple.CoreGraphics 0x9b2d6e15 pdf_scanner_handle_xname + 116
14 com.apple.CoreGraphics 0x9b2d5fec CGPDFScannerScan + 216
15 com.apple.CoreGraphics 0x9b36d408 pdf_xinfo_create + 127
16 com.apple.CoreGraphics 0x9b36d36d pdf_page_get_xinfo + 27
17 com.apple.CoreGraphics 0x9b2d37a6 CGPDFDrawingContextDrawPage + 227
18 com.apple.CoreGraphics 0x9b2d3590 pdf_page_draw_in_context + 98
19 com.apple.CoreGraphics 0x9b2d3528 CGContextDrawPDFPage + 47
20 com.apple.coreui 0x910b223b CUIRenderer::SpinnerImageForRenderSize(unsigned long, float, CGPDFPage*) + 3803
21 com.apple.coreui 0x910b2362 CUIRenderer::DrawIndeterminateProgressIndicator(CGRect, long, CUIDescriptor const*) + 264
22 com.apple.coreui 0x910b2c34 CUIRenderer::DrawAnimation(CUIDescriptor const*) + 914
23 com.apple.coreui 0x910816f9 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 5357
24 com.apple.coreui 0x910a04c9 CUIDraw + 206
25 com.apple.AppKit 0x9199ac76 __NSRenderSpinningIndeterminateIndicator + 1427
26 com.apple.AppKit 0x91997b61 -[NSProgressIndicator _setupSurfaceAndStartSpinning:] + 654
27 com.apple.AppKit 0x9198ff9c -[NSProgressIndicator startAnimation:] + 340
28 com.apple.RemoteDesktop 0x00042ccc 0x1000 + 269516
29 com.apple.CoreFoundation 0x9158f091 -[NSObject performSelector:withObject:] + 65
30 com.apple.Foundation 0x9c7bdf64 __NSThreadPerformPerform + 503
31 com.apple.CoreFoundation 0x9150684f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
32 com.apple.CoreFoundation 0x91506206 __CFRunLoopDoSources0 + 246
33 com.apple.CoreFoundation 0x915300d8 __CFRunLoopRun + 1112
34 com.apple.CoreFoundation 0x9152f8ec CFRunLoopRunSpecific + 332
35 com.apple.CoreFoundation 0x9152f798 CFRunLoopRunInMode + 120
36 com.apple.HIToolbox 0x931f4a7f RunCurrentEventLoopInMode + 318
37 com.apple.HIToolbox 0x931fbcc6 ReceiveNextEventCommon + 168
38 com.apple.HIToolbox 0x931fbc0a BlockUntilNextEventMatchingListInMode + 88
39 com.apple.AppKit 0x91752040 _DPSNextEvent + 678
40 com.apple.AppKit 0x917518ab -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
41 com.apple.AppKit 0x9174dc22 -[NSApplication run] + 911
42 com.apple.AppKit 0x919e218a NSApplicationMain + 1054
43 com.apple.RemoteDesktop 0x0004af1a 0x1000 + 302874
44 com.apple.RemoteDesktop 0x00002f89 0x1000 + 8073
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9695690a kevent + 10
1 libdispatch.dylib 0x90f92c58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x90f916a7 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x96953c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x969531f6 mach_msg + 70
2 com.apple.CoreFoundation 0x915270ea __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x91530214 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x9152f8ec CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x9152f798 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x9c775607 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 273
7 com.apple.Foundation 0x9c7754ea -[NSRunLoop(NSRunLoop) run] + 76
8 com.apple.RemoteDesktop 0x001ab96b 0x1000 + 1747307
9 com.apple.CoreFoundation 0x915cf371 +[NSObject performSelector:withObject:] + 65
10 com.apple.RemoteDesktop 0x001aada1 0x1000 + 1744289
11 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
12 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
13 libsystem_c.dylib 0x988feed9 _pthread_start + 335
14 libsystem_c.dylib 0x989026de thread_start + 34
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x96955b42 __select + 10
1 com.apple.CoreFoundation 0x9157e195 __CFSocketManager + 1557
2 libsystem_c.dylib 0x988feed9 _pthread_start + 335
3 libsystem_c.dylib 0x989026de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x96956d4e __read + 10
1 com.apple.RemoteDesktop 0x00137857 0x1000 + 1271895
2 com.apple.RemoteDesktop 0x000d05ae 0x1000 + 849326
3 com.apple.CoreServices.CarbonCore 0x94f9a6b4 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x988feed9 _pthread_start + 335
5 libsystem_c.dylib 0x989026de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000d0a7b 0x1000 + 850555
3 com.apple.CoreServices.CarbonCore 0x94f9a6b4 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x988feed9 _pthread_start + 335
5 libsystem_c.dylib 0x989026de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000c7f62 0x1000 + 814946
3 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
4 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
5 libsystem_c.dylib 0x988feed9 _pthread_start + 335
6 libsystem_c.dylib 0x989026de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000b1ac1 0x1000 + 723649
3 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
4 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
5 libsystem_c.dylib 0x988feed9 _pthread_start + 335
6 libsystem_c.dylib 0x989026de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000b2c3a 0x1000 + 728122
3 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
4 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
5 libsystem_c.dylib 0x988feed9 _pthread_start + 335
6 libsystem_c.dylib 0x989026de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000ad192 0x1000 + 704914
3 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
4 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
5 libsystem_c.dylib 0x988feed9 _pthread_start + 335
6 libsystem_c.dylib 0x989026de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000ac00a 0x1000 + 700426
3 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
4 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
5 libsystem_c.dylib 0x988feed9 _pthread_start + 335
6 libsystem_c.dylib 0x989026de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000b3cfe 0x1000 + 732414
3 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
4 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
5 libsystem_c.dylib 0x988feed9 _pthread_start + 335
6 libsystem_c.dylib 0x989026de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000aaa97 0x1000 + 694935
3 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
4 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
5 libsystem_c.dylib 0x988feed9 _pthread_start + 335
6 libsystem_c.dylib 0x989026de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x96953c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x94f99b6c MPWaitOnSemaphore + 104
2 com.apple.RemoteDesktop 0x000151c9 0x1000 + 82377
3 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
4 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
5 libsystem_c.dylib 0x988feed9 _pthread_start + 335
6 libsystem_c.dylib 0x989026de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9695602e __workq_kernreturn + 10
1 libsystem_c.dylib 0x98900ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x989026fe start_wqthread + 30
Thread 15:
0 libsystem_kernel.dylib 0x9695602e __workq_kernreturn + 10
1 libsystem_c.dylib 0x98900ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x989026fe start_wqthread + 30
Thread 16 Crashed:
0 com.apple.CoreFoundation 0x91639c77 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x900c4149 objc_exception_throw + 155
2 com.apple.CoreFoundation 0x91639871 __NSFastEnumerationMutationHandler + 177
3 com.apple.CoreFoundation 0x915755ad -[__NSFastEnumerationEnumerator nextObject] + 429
4 com.apple.Foundation 0x9c78670a _NSIsPList + 707
5 com.apple.Foundation 0x9c786760 _NSIsPList + 793
6 com.apple.Foundation 0x9c786760 _NSIsPList + 793
7 com.apple.Foundation 0x9c786760 _NSIsPList + 793
8 com.apple.Foundation 0x9c78639d -[NSUserDefaults(NSUserDefaults) setObject:forKey:] + 66
9 com.apple.RemoteDesktop 0x0009e7c2 0x1000 + 645058
10 com.apple.RemoteDesktop 0x000a2992 0x1000 + 661906
11 com.apple.RemoteDesktop 0x000a2b43 0x1000 + 662339
12 com.apple.Foundation 0x9c7c8f7d -[NSThread main] + 45
13 com.apple.Foundation 0x9c7c8f2d __NSThread__main__ + 1582
14 libsystem_c.dylib 0x988feed9 _pthread_start + 335
15 libsystem_c.dylib 0x989026de thread_start + 34
Thread 16 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0xac1bb874 ecx: 0x00000001 edx: 0x00000000
edi: 0x0225b930 esi: 0x900c40bf ebp: 0xb0206248 esp: 0xb0206240
ss: 0x00000023 efl: 0x00000282 eip: 0x91639c77 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x067eb000
Logical CPU: 2
Binary Images:
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0x61ab000 - 0x61adfff libCoreFSCache.dylib (??? - ???) <4D047C6F-11FF-3893-A352-5C1E259C036E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x61dc000 - 0x61e1fe2 libcldcpuengine.dylib (1.50.61 - compatibility 1.0.0) <C9714E84-87B3-3EF4-A598-758522D1DB25> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x6600000 - 0x6601ff6 +cl_kernels (??? - ???) <04B3F65F-7D59-46B0-8B11-F651076ABD30> cl_kernels
0x6603000 - 0x66a4ff7 unorm8_bgra.dylib (1.50.61 - compatibility 1.0.0) <6C750910-BE8C-3D26-8272-9C4285153DAF> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
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0x90005000 - 0x90012ffe com.apple.KerberosHelper (3.0 - 1.0) <6612744E-E407-38F3-BBB6-C9C52159B465> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x90013000 - 0x9005afff com.apple.SystemConfiguration (1.11.1 - 1.11) <CA6CE2B6-DC18-31FF-9668-70BB2FD8D7BB> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x90065000 - 0x90069ffa libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib
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0x900b1000 - 0x90187a5b libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <A0EDB351-4B9D-3AA2-9D1A-0C22204FCCD3> /usr/lib/libobjc.A.dylib
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0x9018c000 - 0x90213fff com.apple.print.framework.PrintCore (7.1 - 366.1) <BD9120A6-BFB0-3796-A903-05F627F696DF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x902f6000 - 0x90313ff3 com.apple.openscripting (1.3.3 - ???) <31A51238-0CA1-38C7-9F0E-8A6676EE3241> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9031d000 - 0x90321ffb libutil.dylib (??? - ???) <C808FFCE-3D43-3990-BFAD-9AA735F7EFA7> /usr/lib/libutil.dylib
0x90322000 - 0x90386fff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90387000 - 0x90394fff libGL.dylib (??? - ???) <30E6DED6-0213-3A3B-B2B3-310E33301CCB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90395000 - 0x9047dfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <ED3F5E83-8C76-3D46-B2FF-0D5BDF8970C5> /usr/lib/libxml2.2.dylib
0x9047e000 - 0x90482ffd IOSurface (??? - ???) <97E875C2-9F1A-3FBA-B80C-594892A02621> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x904c2000 - 0x904c6fff com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x904c7000 - 0x904fafef libtidy.A.dylib (??? - ???) <E962D8EC-6B9D-35B7-B586-F07D92302ADD> /usr/lib/libtidy.A.dylib
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0x9069e000 - 0x906affff libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib
0x906b0000 - 0x906cafff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x906cb000 - 0x906ccfff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x906cd000 - 0x9082effb com.apple.QuartzCore (1.7 - 270.0) <0916DA83-6400-3FEA-BC53-5F4BA4D126EC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90861000 - 0x9088affe com.apple.shortcut (2.0 - 2.0) <7F289D05-DDEC-3993-9F86-0DB896E1E686> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x9088b000 - 0x90891ffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x90bbd000 - 0x90c7dff3 com.apple.ColorSync (4.7.0 - 4.7.0) <A39EA668-D042-377F-BC81-26748CD57ADC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x90c7e000 - 0x90cadff7 libsystem_info.dylib (??? - ???) <B86A363D-6EA2-3A69-A6CB-18B7F98FC61A> /usr/lib/system/libsystem_info.dylib
0x90d5c000 - 0x90e7cfec com.apple.vImage (5.1 - 5.1) <008B989F-F080-398E-ACB1-FBF5BA107D6D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x90e97000 - 0x90f8fff7 libFontParser.dylib (??? - ???) <83E7E71E-D217-3DEE-B288-F5BAE7E118C5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x90f90000 - 0x90f9efff libdispatch.dylib (187.7.0 - compatibility 1.0.0) <B50C62AD-0B5B-34C3-A491-ECFD72ED505E> /usr/lib/system/libdispatch.dylib
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0x910d4000 - 0x910d4fff com.apple.Carbon (153 - 153) <6FF98F0F-2CDE-3888-A304-4ED447D24CE3> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x914bc000 - 0x914d1ff7 com.apple.ImageCapture (7.0 - 7.0) <116BC0CA-428E-396F-85DF-52793034D2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x914d2000 - 0x914f4ffe com.apple.framework.familycontrols (3.0 - 300) <F87D87EF-553A-3165-9C9A-6E117C537FE9> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x914f5000 - 0x916cbfe3 com.apple.CoreFoundation (6.7.1 - 635.15) <AC9F6462-6315-3D89-8075-D048DB4DBF7E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x921d7000 - 0x9264cff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <312D0F58-B8E7-3F61-8A83-30C95F2EBEAA> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x9264d000 - 0x9264effd libwebsharing.dylib (??? - ???) <3660334A-2C29-3A39-9DB7-720090A0BB32> /usr/lib/libwebsharing.dylib
0x9264f000 - 0x926b0ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x926b5000 - 0x926c9ff7 com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x926ca000 - 0x9273ffff com.apple.Metadata (10.7.0 - 627.20) <1E7C8194-8CE4-3103-A3D1-8913238AF923> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x92740000 - 0x927e4fff com.apple.QD (3.12 - ???) <68CBE425-43BA-3E6D-8668-A4A67396E20D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x92915000 - 0x9296cff3 libCoreStorage.dylib (??? - ???) <B983DCCE-BA52-3139-A2D3-4D2DA87C0FA7> /usr/lib/libCoreStorage.dylib
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0x92dfb000 - 0x92dfbfff libodfde.dylib (??? - ???) <C0515427-6D54-35E6-911D-A2510C1A0C54> /usr/lib/libodfde.dylib
0x92dfc000 - 0x92dfcfff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x92f50000 - 0x92f5aff2 com.apple.audio.SoundManager (3.9.4 - 3.9.4) <D23C4761-6492-3974-B4D2-495082B8B7A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92f5b000 - 0x92fb8ffb com.apple.htmlrendering (76 - 1.1.4) <743C2943-40BC-36FB-A45C-3421A394F081> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92fb9000 - 0x92fefff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0x93011000 - 0x930a8ff3 com.apple.securityfoundation (5.0 - 55005) <F5A98CC2-11C6-34F3-8F72-75B642627630> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x930a9000 - 0x93101fff com.apple.HIServices (1.10 - ???) <76B50B43-6CFD-3067-A085-11420FD4FAA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x93108000 - 0x93109ff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
0x9310a000 - 0x9310bfff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
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0x931c4000 - 0x931c6ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x93590000 - 0x93815fe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x93816000 - 0x9385fff7 libGLU.dylib (??? - ???) <AEA2AD9A-EEDD-39B8-9B28-4C7C1BACB594> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x93947000 - 0x9395cfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x93b32000 - 0x93b94ffb com.apple.datadetectorscore (3.0 - 179.4) <12EF80E0-35CC-30A7-942F-2F9E87C4C98C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x93b95000 - 0x93bd8fff com.apple.MediaKit (11.0 - 585) <BD6A0B33-7048-3E71-864F-DFB5BC0FC640> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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0x93d32000 - 0x93d3dffc com.apple.bsd.ServiceManagement (2.0 - 2.0) <92C8B5DE-ACAB-36DF-9CA8-F113A28C4B20> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x93d3e000 - 0x9421aff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9421b000 - 0x94221ffb com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x94222000 - 0x94225fff com.apple.AppleSystemInfo (1.0 - 1) <D2F60873-ECB1-30A8-A02E-E772F969116E> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x943c2000 - 0x943c4ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x943c5000 - 0x943f9ff8 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <567E922C-E64F-321B-9A47-6B18BF481625> /usr/lib/libssl.0.9.8.dylib
0x943fa000 - 0x94448ff3 com.apple.ImageCaptureCore (3.0.1 - 3.0.1) <DB40F137-4519-339B-81DC-7375B2FE8FD2> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x94449000 - 0x94499fff libFontRegistry.dylib (??? - ???) <81E03B82-1F31-3702-97DC-BE20298E326F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x944d1000 - 0x94512ff7 com.apple.CoreMedia (1.0 - 705.42) <B45070F1-4097-3BAD-AA7C-0F7AFD6EAC27> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
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0x9bded000 - 0x9bed0ff7 libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
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0x9beee000 - 0x9bef1ffc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
0x9bef2000 - 0x9bfc9ffb com.apple.avfoundation (2.0 - 180.30) <6788562E-A9A8-3898-A0F4-66D9BBAE3430> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9bfca000 - 0x9c213ff7 com.apple.JavaScriptCore (7534.52 - 7534.52.7) <19E4C699-A9BA-3FCB-90CC-02C8F0607165> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9c2a7000 - 0x9c51afff com.apple.CoreImage (7.82 - 1.0.1) <6C99F458-E83A-3538-9B71-2C8BD0C9DCD5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9c51b000 - 0x9c704ff7 com.apple.CoreData (104 - 358.12) <F8AD7990-2C30-31A4-8E78-FA8DD5CF03CC> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9c735000 - 0x9c735fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9c736000 - 0x9c75bff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9c761000 - 0x9c768ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x9c769000 - 0x9ca73ff3 com.apple.Foundation (6.7.1 - 833.20) <B5092554-485A-3A7D-904B-B04B1EE5C50C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9ca74000 - 0x9ca75ffc com.apple.EFILogin (1.0 - 1) <714ECB9E-B422-38AF-B40E-8A297122BD1F> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x9ca76000 - 0x9cab4fff com.apple.NavigationServices (3.6 - 192) <CB7AE807-9292-3EBA-A5F5-D7DCEE28A5B7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9cab5000 - 0x9cab6ff7 libsystem_sandbox.dylib (??? - ???) <BC0A04E9-4F28-3BC8-AA7B-63C3451E9212> /usr/lib/system/libsystem_sandbox.dylib
0x9cab7000 - 0x9cabfff3 liblaunch.dylib (392.18.0 - compatibility 1.0.0) <CD470A1E-0147-3CB1-B44D-0B61F9061826> /usr/lib/system/liblaunch.dylib
0x9cac0000 - 0x9cacaff0 com.apple.DirectoryService.Framework (10.7 - 146) <EDAEA2B3-2BDE-377D-9170-750DE5753029> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9cb0d000 - 0x9cb10ff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 28451
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=170.3M resident=110.2M(65%) swapped_out_or_unallocated=60.1M(35%)
Writable regions: Total=128.6M written=11.6M(9%) resident=38.4M(30%) swapped_out=0K(0%) unallocated=90.2M(70%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 6388K
CG image 60K
CG raster data 996K
CG shared images 3472K
CoreGraphics 8K
CoreImage 12K
CoreServices 3948K
MALLOC 88.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
OpenCL 12K
Stack 71.7M
VM_ALLOCATE 16.2M
__CI_BITMAP 80K
__DATA 8800K
__DATA/__OBJC 108K
__IMAGE 1256K
__IMPORT 4K
__LINKEDIT 41.8M
__OBJC 2564K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 128.5M
__UNICODE 544K
mapped file 113.7M
shared memory 312K
shared pmap 7800K
=========== =======
TOTAL 495.5M
Model: MacBookPro8,2, BootROM MBP81.0047.B24, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020Have you checked for software updates? (apple menu, check for software updates) if so, are you up to date?
Dose the issue happen with a new user account?
If so, dose the issue happen even if your disconnected form the network? (un plug all physical network connections, turn wifi off, if your using a wired mouse and keyboard turn bluetooth off)
Have you removed all un-necessary external devices? (USB devices, firewire devices, extra) -
Preemptive crash correction via ARD and/or LOM?
I've been having some very strange crashes that no one can seem to figure out. Problem already posted here:
http://discussions.apple.com/thread.jspa?messageID=11366714�
Had a couple consultants already out and they can't find anything and nothing ever stands out in the Console logs. Gonna try a kernel dump probably next week when my users are all away (summer break at the university it's at). There's still staff over the summer that need to log in for events that happen over the summer and I don't have to be on campus for those times. The crashes usually happen overnight and I won't know about it until the person calls me--often only minutes away from needing the system online (and it takes 10-20 minutes for my current technique of using LogMeIn and navigating through Server Monitor and initiating a restart that way).
ANYWAY, in the mean time, is there some way I can be notified when it's down before a user has to call me? I'm sure the server can't let me know directly when it crashes, but I've got an ARD machine constantly connected that would know when the server goes offline. Is there some way it could email me when such an event happens? If not through ARD, is there some other program that can continually monitor the server and send me alerts?
Related, is there a program that can remotely interface directly with the LOM module? Ideally from my iPod. I guess theoretically I could use Server Monitor, but my mac network is sandboxed inside the main campus' PC network and the PC guys have been running me around for the past 10 months about getting me my own external IP address to connect to my internal router (that's connected to the main network to provide my network with internet access). However, an ideal solution would be something directly from my iPod. I've got a couple other handy programs I like (Server Admin and iStat), but neither of them can talk to the LOM (so not worth burning down the PC IT director's door to make sure they can get through once I'm off campus).
Thanks.Again, it's great having you on speed-dial here, Antonio. I've been thinking of external faults lately, myself, but that's SO troublesome to pin down. It's also so intermittent that a "solution" may not be readily apparent (I've had it crash twice in two days and go almost two weeks without incident). I'd been looking at Splunk to help me catch anomalies across my entire network, but being so new to that level of reporting, I haven't really made heads or tails out of that, yet.
I stopped using Time Machine for backups a while ago (I had suspicions the hourly backup was interfering with consistent video captures so stopped using it to be safe). The UPS is brand new (purchased at the time of the server last August), so I'm hoping it's not that, but will try taking it out of the loop as well. Most of my switches/routers are brand new, but I do have an old switch (10/100 that I'm using for some old eMacs because I ran out of ports on my new gigabit switch) and an old wireless router I'm using in a rarely used area.
Failing that, I'm screwed if it's a cabling issue. Most of it's a new install, but I honestly don't know how up to par the entire network cabling is--there's a few higher ups that like to cut corners to "save money", so there's a chance for anything.
At least we're in summer break now so I can take it down to just a complete sandbox with direct connects to a minimal number of clients and no outside access to give it a "clean" a start as possible and slowly work back up...
And cpragman, I saw the SSH iPod stuff, but the server wasn't responding to SSH from a local client machine when crashed, so I didn't pursue it further. It just blows me away that I've seen dozens of apps for PC servers and only 2 or 3 for Mac products...you'd think Apple would be all over interconnectivity of all their hardware. -
ARD 3.8.2 v1.1 crash Admin
I've (had) the newest client (ARD 3.8.2 v1.1) installed on two different machines this morning (both with ARD admin). One works fine, but the other one crashes at launch of the admin app. How can I revert back to (yesterday's) v1.0 of the client (which didn't crash on this machine)?
Yes, the Admin Console app crashes upon launch (on that machine). I've found the client piece (down in /Library/CoreServices...) and brought the older one back (via TimeMachine) and that seems to have done the trick for now. It'll be mid-late next week before I can do further trouble-shooting. Didn't try uninstalling.
-
ARD Crashing Consistently and Constantly ***
Background: I have over 200 G5's on my campus that I am in charge of. Apple remote desktop makes my job tremendously easier and has become a necessary tool for everyday activities. Until recently, it has become unstable.
Problem: When the "scanner" is clicked, it searches for approximately 15 seconds then hard crashes (close, report, try again menu pops up) and has to be reopened. If I click on one of my management lists, it works fine. It only crashes when the "scanner" is clicked.
Tried so far: I have tried completely removing ARD from my system (via apple's instructions) as well as deleting all receipt packages. I have reinstalled numerous times but nothing seems to work. Actually, while in version 2.1, ARD can scan flawlessly but soon as I patch it too 2.2, the scanner hard crashes ARD.
Information: It has worked fine ever since the 2.2 patch came out. The scanner has worked as well as all functions of ARD. This error popped up about two weeks ago and I have been comabting it ever since.
Any ideas would be great.
Do you think I have to reinstall the OS? Again, this is KEY software.
Thanks
JimmyI don't know if it will help, but there is some discussion in this thread:
ARD 2.2 is a mess... Scanner broken
in regard to the DNS mapping that might provide some clues. I don't know if any of those posts will help, but the thread is worth a readthrough. -
ARD crashing & very slow, Please advice!
I have a wireless lab with MacBooks and OS 10.5.6 using ARD 3.2.2 client. Every time I try to control a station it crashes, I deleted the preferences and even created another user to see if it happened with another user with no luck. What can I try? Thanks.
My administration computer. For some reason when I select them all and observe them, if I try to control one from that window I get the spinning beach ball. It doesn't happen if I double click on a workstation from the main window. I don't know exactly what is causing that.
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