ARD 3 and Adobe applications

For several years we have beeen updating our Adobe apps by updating our master image and copying (via ARD v.2, now v. 3) the applications and the associated Application Support files to the target machines. (300 Macs running Tiger) Since upgrading to version 3 of ARD. Adobe apps fail to launch after they are replaced, even with the old files that used to work.
I found a post alluding to a known issue with Acrobat from June. It stated it was a known ARD bug that engineering was aware of. THAT was the only mention I could find. Does anyone know anything more about this? This is critical for our publishing workflow - Adobe has two updates that affect us in critical areas that we need to implement, but are reluctant to visit 300 individual desktops (even remotely) and run individual install patches.
The silent install works great for installation, but does not address updates.
Anyone?

Apply the updates to your copy of Acrobat, then use PackageMaker to repackage Acrobat into your own package which you can in turn install via ARD.
That's what we do. Works perfectly..at least for Acrobat.

Similar Messages

CEP Menager and Adobe Application menager missing

Hi there,
Ive instaled the Creative Cloud Trial and followoing applications:
Photoshop / AfterEffects / Premiere / Illustrator / Bridge
It all appears to be fine , but on a second day ( Today )
Creative Cloud didnt launch upon a system start.
When I run any app - the window pops out with CEP Menager stopped working and Message Adobe Application menager , required to run your Trial.
Ive downloaded the AAppM from adobe.com , and the problem still apears.
Window with CEP menager appears from time to time and its really anoying.
I wanted to try trial before buying but what if the problem appear with full version of creative cloud ?
Im working on Windows 7 (64)
PS. after closing that errors all aplication works fine , but I guess thats not the proper way It shoud be working.
Should I reinstall everthing ?
Any ideas ?
Thanks

For Mac :
1) Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
2)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
3)
Click on the below link and download and install Adobe Application Manager.
http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager8.0_all.dmg
Once the installation is completed , the install box will disappear, '
Then open Applications folder and locate Adobe Application Manager icon and double click on it.
It will start update process and gets update to Creative Cloud desktop app.
Then Sign in to Creative Cloud.
And launch CC apps and check.,

How to unintsall CC and Adobe Application Manager?

How do I uninstall Creative Cloud and Adobe Application manager please. I have migrated from my old laptop and they seem to have corrupted on the way. I have tried the uninstaller in Utilities but it is "completing with errors. I'm stuck in a loop, help please? New downloads wont run.

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Please help! My CS6 won't open and Adobe Application Manager keeps popping up to renew CS Cloud subscription.

Hi there.
I recently canceled my CS Cloud subscription about 3 weeks ago and went back to using CS6. I was using CS6 Creative Suite without a problem until 2 days ago. Now my CS6 programs (AI, Photoshop, InDesign, Acrobat) won't open. Instead the Adobe Application Manager keeps popping up to renew the subscription, see below insert.
I have chatted with Adobe customer support numerous times but when it comes to transferring me to their technical support, the chat mysteriously becomes unavailable. The only time the transfer went through, I was advised to remove CS6 Creative Suite using Cleaner Tool and reinstall, which I did but my CS6 still does not open and the AAM keeps popping up giving me the same message to renew the subscription. The AI/Photohop icons just keep bouncing up and down without opening while the AAM pops up.
What can I do to stop this annoying AAM from popping up and open my CS6? I just want my CS6 to open up again. Has anyone else experienced this issue? Please help!

Cloud takes over https://forums.adobe.com/thread/1584746
Uninstall... run the Cleaner... Restart your computer... Reinstall CS6
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

LR3 and camera raw and adobe application manager

Hi all,
I have LR3 and can't for the life of me find out in the documentation or on the website whether or not
1. LR3 uses camera raw
2. if it does, whether it gets installed automatically with LR3
3. where it might get installed
4. if necessary, how you have to install the upgrade (I get "adobe application manager required" error message, can't find that on the website either)
HELP PLEASE!!
Cheers, Bob

Although ACR (app) may not be necessary when using LR3, it is needed when you use services in Photoshop - such as "merge to panorama", or HDR. I'm constantly getting an error the latest ACR is not installed. WIth the release of ACR 6.2, I'm trying again and when I try to install it I get an error "Application Manager needed to update your product" then:
Adobe Application Manager is needed to resolve this problem, however it is missing or damaged. Download a new copy of Adobe Application Manager from Adobe.com, or install this product again.
The link (http://www.adobe.com/go/applicationmanager) to the page is incorrect and returns a 404 error.
Helpful.
I'm not albe to locate a link to download a copy of the Adobe Application Manager. Anyone know where that is?
So, I still can't install ACR because of this issue. Although this doesn't seem to be a LR issue specifically, accessing ACR from LR3 is significant to some of us.
Suggestions welcome, and appreciated.
Lightroom 3
OSX 10.6.2
MacPro

About Windows 7 and Adobe applications

Photoshop FAQ
Tech Notes
Installing and using Windows 7 with Adobe applications
Adobe trials expire immediately after upgrading to Windows 7
Unexpected fonts display in Photoshop, InDesign, and Illustrator
Three cursors display in Photoshop, Bridge, and Camera Raw
Preview window briefly goes black in Camera Raw
Artifacts (lines, odd colors) display in rotated images in Camera Raw
Error: "libagluc28.dll is missing" occurs when you open Bridge CS2

There is a known bug with CS3 and all 64-bit versions of Windows (not just Windows 7) in which Type 1 fonts installed in the C:\Windows\fonts directory simply do not show up in the applications. This was fixed for CS4. The workaround is to also install those Type 1 fonts in the Creative Suite private font directory. They will then show up in the CS3 applications' font lists.
- Dov

Sluggish performance (and Adobe applications slow)

Not sure what the problem is here, well, outside of my Mac running rather sluggishly lately. Even Adobe applications take AT LEAST a minute or more to open up. I seem to be getting the spinning beach ball more often than not jumping between applications at times as well. And watch out if I leave the computer on 7 or more days straight... ouch, the performance drags.
I've zapped the PRAM, repaired and verified permissions and the drive, my hard drive is only at 30% capacity, so I'm a little stumped about the performance issue.

How many applications are you running at the same time? Perhaps you need more RAM.

Help with updating and Adobe Application Manager (Max OS X)

Hi,
I am a resent new customer of the cloud (student and teachers) service. I have started encounter some minor but kind of annoying technical problems. Before I registered for a cloud account I was running the Adobe Master Collection (trial) version on my MacBook Pro (Mac OS X 10.8.2). I successfully completed the registration to cloud and began to download and updated the app's. It went fine, until I came across a small little problem with Premier Pro. I was trying to import a few *.MOV files for a uni video that I have to do over Xmas.
Instead of spending time trying to figure out the problem I decide to uninstall and download/install all of the app on the my cloud hub, just incase it was something to so with my pervious installations. I couldn't directly re-download the apps via the cloud hub, so I had to re-download another trial version. However, now I can not get the Adobe Application Manager to work, I keep saying "Download Error, Please try again" I have tried it load of time, but keep getting the same message.
Please Help,
Damien

Moshpit84 did you utilize the uninstallers located in Applications/Utilities/Adobe Installers to remove your installation of Premiere Pro? Also what version of the Adobe Application Manager are you currently using?

Runas and Adobe Application Air 2.x?

Hello dear people,
I have been found this trick of RUNASADMIN or EVELATEDPROCESS this url: http://www.sevenforums.com/tutorials/316-compatibility-mode.html
Look Step: "OPTION THREE" and Manually in Registry Editor
I think sure becasue we are suing with Adobe Application AIr 2.x via Administrative rights for Windows Vista and 7....
Like this Code: But i am not finish this code. I am not sure when you are sure for xml and regkey files?
     Runas to Application Air
     Support for Windows Vista and Windows 7
package
     import flash.desktop.NativeProcessStartupInfo;
     import flash.filesystem.File;
     import flash.filesystem.FileStream;
     public class StartRunAs
          public var RunasXML:File = new File(var xml:XML = <runas>runasCall()</runas>);
          public var smDir_Runas:File = File.applicationStorageDirectory;
          public var runas_reg_key:File = File.applicationStorageDirectory.resolvePath("runas.reg");
          public function StartRunAs():void
               // Copy from ApplicationDirectory
               if(RunasXML.exists)
                    xml.contains("runasCall()");
                    function runasCall():void
                         if(runas_reg_key.exists)
                              function runas_Addreg():void
                                   // Start regedit with runas.reg
                                   var regeditApp:NativeProcessStartupInfo = new NativeProcessStartupInfo("C:\\Windows\\regedit.exe");
                                   regeditApp.arguments = runas_reg_key;
                                   // Delete startfiles - if you are assigned by UAC readly.
                                   RunasXML.deleteFile();
                                   runas_reg_key.deleteFile();
                         }else
                              // Write reg file:
                              var runas_reg_key_Stream:FileStream = new FileStream();
                              runas_reg_key_Stream.open(runas_reg_key);
                              runas_reg_key_Stream.writeBoolean(
                                   "Windows Registry Editor Version 5.00" +
                                   "" +
                                   '"' + File.applicationDirectory() + 'myapp.exe"' + '="RUNASADMIN"'
                              runas_reg_key_Stream.close();
                              // Execute to regedit add reg file
                              runas_Addreg();
               }else
                    SkipInit();
          protected function SkipInit():void
               // Now Your application with adminstrative rights
If your runas.reg should see a result: Like this:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\\Program Files (x86)\\MyApp Air\\Myapp.exe"="RUNASADMIN"
Than Adobe Application Air calls NativeProcessStartInfo with "Regedit.exe runas.reg" and it will to change in administrative mode with Application Air 2.x.
Than you can close Application Air and you click Shutcut from Desktop. What does it happen? Now Application Air starts with administrative privatages and you prompt "Yes" and Application Air loads and can rewrite in the directory C:\Program Files x(86)\MyApp\
Did you think sure? That is a nice trick once UAC with read/write mode of Application Air for example:
Plugins and templates will to copy in ApplicationDirectory Example: C:\Program Files x(86)\\MyApp\plugins or C:\Program Files x(86)\\MyApp\templates
That is a good suggestion of my access rewriting! Do not worry , dear Windows Users!!!!
I have been tired nice FileStream with process
I hope you because you can improve or add suggestions We can work together
Thanks best regards, SnakeMedia
That is an example for assignned regkey once Adobe Application Air to adminstrative Application Air like any programs CCleaner or TuneUp Utilities 2011...

Hello peoples,
i have been fixed this problem.
But it show crazy because Adobe Air write worng word : [object file]. I can not try this problem
I have been writen our code like this.
AirAdmin.mxml: for Flex 3.5 with Air SDK 2.x
<?xml version="1.0" encoding="utf-8"?>
<mx:WindowedApplication xmlns:mx="http://www.adobe.com/2006/mxml" layout="absolute" applicationComplete="init(event)">
     <mx:Script>
          <![CDATA[
               import mx.events.FlexEvent;
               protected function init(event:FlexEvent):void
                    // Center main AIR app window on the screen
                    nativeWindow.x = (Capabilities.screenResolutionX - nativeWindow.width) / 2;
                    nativeWindow.y = (Capabilities.screenResolutionY - nativeWindow.height) / 2;
                    // Load regFile and cmdFile
                    getRegFile();
               private var airAdminFile:String = File.applicationDirectory + "AirAdmin.exe";
               private var regeditFile:File = new File("C:\\Windows\\regedit.exe");
               private var regFile:File = new File;
               private var cmdFile:File = new File;
               private var cmdAppFile:File = new File("C:\\Windows\\System32\\cmd.exe");
               protected function getRegFile():void
                    // regfile
                    regFile = File.documentsDirectory.resolvePath("AirAdmin.reg");
                    var regFileStream:FileStream = new FileStream;
                    var regFileStructur:String = 'Windows Registry Editor Version 5.00';
                    regFileStructur += File.lineEnding;
                    regFileStructur += '[HKEY_CURRENT_USER\\Software\\Microsoft\\Windows NT\\CurrentVersion\\AppCompatFlags\\Layers]' + File.lineEnding;
                    regFileStructur += '"' + airAdminFile + '"="RUNASADMIN"' + File.lineEnding;
                    cmdFile = File.documentsDirectory.resolvePath("AirAdmin.cmd");
                    var cmdFileStream:FileStream = new FileStream;
                    var cmdFileContent:String = regeditFile + '"' +regFile + '"' + File.lineEnding;
                    if(regFile.exists, cmdFile.exists)
                         regFileStream.open(regFile, FileMode.READ);
                         regFileStructur = String(regFileStream.readUTFBytes(regFileStream.bytesAvailable));
                         regFileStream.close();
                         cmdFileStream.open(cmdFile, FileMode.READ);
                         cmdFileContent = String(cmdFileStream.readUTFBytes(cmdFileStream.bytesAvailable));
                         cmdFileStream.close();
                         openShell();
                    else
                         regFileStream.open(regFile, FileMode.WRITE);
                         regFileStream.writeUTFBytes(regFileStructur);
                         regFileStream.close();
                         cmdFileStream.open(cmdFile, FileMode.WRITE);
                         cmdFileStream.writeUTFBytes(cmdFileContent);
                         cmdFileStream.close();
               // NativeProcess
               private var StartProcess:NativeProcess = new NativeProcess;
               private var args:Vector.<String> = new Vector.<String>;
               protected function openShell():void
                    var StartUpInfo:NativeProcessStartupInfo = new NativeProcessStartupInfo;
                    StartUpInfo.executable = cmdAppFile;
                    args.push("start");
                    args.push("/C");
                    args.push(cmdFile);
                    StartUpInfo.arguments = args;
                    if(StartProcess.running)
                         // Your mode is as administrative right
                         StartProcess.start(StartUpInfo);
                    else
                         // It is not an administrative right mode!
                         StartProcess.start(StartUpInfo);
          ]]>
     </mx:Script>
     <mx:Label id="mylab" horizontalCenter="0" verticalCenter="0"/>
</mx:WindowedApplication>
Nothing has errors. Work fine...
But 2 outputs for AirAdmin.reg and AirAdmin.cmd have worng words [object file].
It has problem of writing with current directory. How do i fix path to text
For Example:
var AppFile:File = File.applicationDirectory.resolvedPath("App.exe")
and i put in writing mode for regedit...
Output should to show this:
C:\\Program Fils (x86)\\App\\App.exe <- current result like sometime writing function to text mode
But i have problem of writing mode - if i put in path and directory to text mode.
Worng words:
[object file]App.exe <- What is it crazy?
2 worng words in 2 files ( reg and cmd )
AirAdmin.reg:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"[object File]AirAdmin.exe"="RUNASADMIN"
and AirAdmin.cmd:
@echo off@echo[object File]"[object File]"
I do not understand because Air 2.6 has problem of writing path to text mode..
Like this for example:
File.applicationDirectory.resolvedPath("MyExampleApp.exe") to "C:\\Program Files (x86)\\MyExampleApp\\MyExampleApp.exe"
A result will to show current path to executable in the reg file:
"C:\\Program Files (x86)\\MyExampleApp\\MyExampleApp.exe"="RUNASADMIN"
Thanks for advanced problem . I want to assign Application Air into Administrative Application Air
I hope you because you think sure because i want to try Application Air to Administrative Mode
Thanks for reply

Lr6 and Adobe Application Manager

I upgraded to Lr6. After the installation I went and selected "update" in the help menue. In reply I got a box saying that Adobe Application Manager might be damaged, download the lagets version and reinstall, but not the reply that I already have got the latest version. When I download AAM and install it, I still get the same reply. What can I do now?

Yeah, that is what I have discovered. I'm working on the creative cloud, so Lightroom 6 integration is new to me. I suggest you try signing out from the application manager. You did this in the preferences. Then sign back in and see if that makes a difference.

Trouble Combining PDF's, launching Acrobat and Adobe Application Manager 10x Pro

Hi I’ve been having some troubles with the following problems, originally the programs worked fine, yet now they don’t. Help would be very much appreciated
- cannot combine files with acrobat 10 x pro it says "Adobe PDF creation cannot continue because Acrobat is not activated" yet I have activated it. This is when I print combining sheets and when I combine PDF's manually.
- cannot open Acrobat 10 x pro, it does not launch
- cannot open Adobe Application Manager it comes up with an error message "we have encountered some problems..." it then tries to update but fails.
thanks

finaly figured out how
I went into google to find a link to the application update manager which sent me back to the adobe website after downloading a fresh version
I discovered in my downloads I still had a setup file for creative suite
- set up click adobe acrobat and it should add the missing files and works like a gem now

InDesign and Adobe Application Manager

Adobe Application Manager gets lost everytime I exit from Adobe InDesign CS6. Why? Everytime I open InDesign again for another session, it will not load and will only give an error message that I need to install Application Manager when actually, I already have installed it previously on my computer.
Please help. Thanks!

That still doesn't address what's causing the problem to begin with, though.
I don't have a lot of faith in AVG, but I haven't heard of anything like this associated with it. Any other background programs running? Any third-party plugins installed in any Adobe programs?
It might tell us something if you create a new user account and try running ID from there.

Business Objects and Adobe / Application to add comments per report line

Good day,
Is it possible to use a Business Objects report output and post it into Adobe forms? We would like to use a report output and allow users to comment per report line - online - or is there any other application in Business Objects which will make this possible
For Example:
Report Line Comment
Sales 9999.9999 ______________________________________
Expenses 99999.99 ______________________________________
Thank you.

Hi,
I would suggest you post your question into the corresponding BusinessObjects client tool forum.
Ingo

Issues with CS6 and Adobe Application Manager

When trying to open an Adobe CS6 application, a crashing loop begins. The AAM opens and closes once per second in the Dock, along with the application I was attempting to open. Because of the constant open and closing of these apps, it's almost impossible to get the mouse or keyboard to focus for enough time to do a force quit on either application, and a hard reboot is usually required to break out of the cycle. I had the entire suite uninstalled and reinstalled, but several weeks later, the issue resurfaced.

There was an issue with the serialization file created.
Creating a new serilaization file via AAMEE and running it resolved the issue.
Create a serialization file via AAMEE: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/Ad obeApplicationManagerEnterpriseEditionDeploymentGuide_v_3_1.pdf
And then run it via command line.
Here are the steps:
AdobeSerialization (serialization file created using AAMEE 3.1) is not a double clickable file. You need to run it via command line to serialize the products. the command line is -
AdobeSerialization --tool=VolumeSerialize --stream --provfile=”Absolute_Path_of_prov.xml”
where
--tool=VolumeSerialize: specifies that the tool needs to process the prov.xml file to serialize.
--provfile” specifies the absolute file path to the prov.xml file,
By default, the tool looks for the prov.xml file in the same directory as the executable file and so
typically you do not need to specify this option. (Specify this option only if the prov.xml file is in some
other location.)
Make sure you invoke command prompt with Admin privileges. Return code of zero means success.
Tiffany can you please confirm the same?
-Pragya

My "Adobe installer" is not running and "adobe application manager" will not update....

My question?
When did making art get so technical? Also, have the software engineers at Adobe finally begun to shed the Cheetos from their beards and then crown themselves as artists extraordinaire? Well good for them! Bad for me! No offense, but I've been wrestling with this for quite a while. Without a single Cheeto.....
Could somebody at least tell me that this problem is mostly imaginary? I can relate to that actually, one time in Santa Cruz...
Bridge crashes frequently, especially during a drag and drop action. Photoshop crashes less frequently, but when even a mere moment's worth of my eternal genius has been shed, all life weeps, including you...unknowingly...
I was then instructed by the Adobe to perform a strange ritual using an ancient language called the "DOS" and to inquire for the Adobe of the little known " fsutil file setshortname" routine. Then the Adobe would know my true name, and where my short paths were (?).I tried very hard to comply with the demands of the Adobelites who lounged in the Cloud but fled to this place for counsel./
This is all true. My mother said so.
Thanks, and with much too much time on his hands,
Erich
Operating System: Windows Vista 64-bit
Version: 6.0 Service Pack 1
Adobe Photoshop Version: 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch]) x64
Architecture: AMD CPU Family:15, Model:10, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 6
Processor speed: 2593 MHz
Built-in memory: 8191 MB
Free memory: 1109 MB
Memory available to Photoshop: 7173 MB
Memory used by Photoshop: 70 %
Image tile size: 132K
Image cache levels: 4
Video Card: AMD Radeon HD 5450

By "not running", what exactly do you mean?
You can't open it from "Programs"? You can't open it when double clicking a pdf file? You can't open a link to a pdf on a web page? Do you get any error messages?
More details please.

ARD 3 and Adobe applications

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