ARD asking for serial number at every launch

Hello,
Apple replaced the logic board in my laptop last week. Since getting the machine back, a lot of software needed to have its license info re-entered, but ARD is persistently asking for its serial number to be re-entered every time I launch the app.
After removing all of the obvious Remote-Desktop-related files from /Library/Preferences and ~/Library/Preferences, a first launch of ARD prompts me to accept the EULA, then create an ARD master password, then asks for the serial/name/organization, followed by Task Manager and report collection setup screens. Subsequently, a quit/relaunch brings up the serial/name/organization screen and the Task Manager setup, which is exactly what I began seeing after the logic board replacement.
As a workaround, I have my ARD serial loaded in TextExpander, but I'd appreciate some suggestions on what I have to do to fix this permanently. In every case when it's presented the serial number dialog, going back to the very first time after the logic board swap, it's pre-filled my name and organization from the first time I registered ARD 3, so there's clearly some data squirreled away that I haven't been able to find yet.
I'm using direct-sale ARD 3.6.1, on 10.8.2. Thanks for your time.

Another attempt to help.
Create a new user and see if ARD works any differently in the new account.
If not, then just consider this another bump
Allan

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Photoshop CS6 asks for serial number at every launch

Was wandering if anyone else had a new copy of CS6 from Amazon.com. On system start up it askes for the ser no# each day like its a trial version it says input ser no# or buy copy i put in ser No# and it runs good all day then when i start up the next day it does the same. Help
Message title was edited by: Brett N

1) Every version of all Adobe software has worked like this. It was the faulty upgrade of the Windows OS to 64-bit that resulted in this behavior. I believe we still don't know why this only happened to a small number of systems, but it is most likely tied to system processor (we have seen such issues in the past) and probably something to do with the BIOS as well.
2) Not at all. As with all versions of Adobe applications, you can install the software for use on two machines. The activation process lets you lock your serial number to two different Machine ID's at a time. If you want to change machines, you can use the deactivation process to decouple your serial number from your Machine ID for use on a different computer.
2a) Yes, precisely. The Machine ID swap seems to be tied to rebooting the computer and it is generally switching back and forth between a 32-bit and a 64-bit identity. I'm not aware of how to do a local call to get this particular ID off a computer. It is tied to the actual hardware of the machine. This ID should only changed when you do some major modifications to the machine, such as swapping out the processor.
3) You can do this yourself. Just go to Help > Deactivate.
4) Again, yes. This has been used for every version of Adobe applications. However, we have made updates to the system that have taken card of this behavior. I have not heard of this issue happening with any of our subscription customers.
5) Unfortunately, this is not possible for legal reasons.
6) The Adobe Application Manager is the precursor to the Creative Cloud desktop app. They use the same core technologies, but there have been a number of updates to the make it the desktop app. They are very different in appearance. Here are some screenshots of the desktop app: Sign out, Sign in | Creative Cloud Desktop app
7) Hopefully, those new threads are in the correct forums. The Photoshop product forum is not the correct place to have discussions on this topic. Posts of this nature should be going to Adobe Licensing or Downloading, Installing, Setting Up

ARD asking for Serial Number after Upgrade to OSX 10.9 and ARD 3.7?

Hello All,
I bought ARD 3.6.1 back in 2012 from MAC Store. Yesterday, I decided to upgrade to OSX Mavericks and the upgrade forced ARD to update to 3.7 from 3.6.1 and now ARD is asking for serial number... Never had a Serial Number since I bought it from Mac Store. Anyone with same problem?
Many Thanks in Advance!
App Store Update says I have 3.7 already installed.

Not sure how that would happen but you should be able to revert to the Mac App Store version with the following steps:
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ARD asks for computer passwords at every launch

Every time I launch ARD on my admin machine, it asks for the computer passwords in my list of computers. I have 120 computers, and the pw is different for each one!! This is getting annoying, to say the least.
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Another attempt to help.
Create a new user and see if ARD works any differently in the new account.
If not, then just consider this another bump
Allan

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Thanks for your response. I had already re-installed my OS because computer wouldn't boot up. I had downloaded Onyx and run it which I think was the start of my problems including the missing serial number - so it was looking for serial number even before my upgrade to 9.1.3. I could not find anything called a reg keyfile in either my user or startup disk /Library/Preferences/. When I put in my serial number, I can boot and quit as many times as I want until I shut down.
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Hi.
photoshop CC
Laptop = OSX 10.8.5
Desktop = OSX 10.8.5
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Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
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ARD asking for serial number at every launch

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