ARD Clients Status Says Offline but Online

Does anyone also have a problem where certain ARD clients statuses say that they are "offline", yet they are technology online and are still available to control and observe? I have an entire list where half of the client statuses read offline,  even though the machines are online and accessible. Does anyone know how to resolve this problem? It is driving me crazy.

Hi TeenTitan,
I tried your method and it also worked. I deleted the client from the All Computers list, and then re-added the client's IP manually within the Scanner.  It seems like all 3 of our methods will work depending on the situation. Good stuff. Appreciate your reply!
TeenTitan wrote:
with the computer that shows as offline, but is online, do you see the ip address?
if so, have you tried searching your "all computer" list for that IP address? You might find another computer on your "all computer" list with that ip address. if so:
select the computer listed with that IP address,
get info on that computer record
delete the IP address from the computer record
click done
go back to the computer that was online, but was listed as offline, see if it's not being listed as online. If not, try chicster trick again.
Good luck

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