ARD does not see restricted 10.2.8 users

I have ARD installed and running well on my 10.4.4 and 10.3.9 users. It also works on 10.2.8 if the user is administrator. It also works if the administrator is logged out and the restricted user is logged in without a restart. It does not work if the restricted user is the first to login after a restart or cold start. The small binocular icon shows grayed out and no ARD communication is possible. A login to an administrator will immediately connect to ARD and all is well. A login back to the restricted user then works well also. Does anyone know why ARD under 10.2.8 would be acting like this? Help please.

Hi
As far as I am aware you can’t archive and install OSX Server. Perhaps this is the root of the problem. Your friend has installed OSX Client thinking its the server. Perhaps also he is confused about group access as there is none on OSX Client.
Is this a possibility. Also it may be better if your friend posted the problem himself with as much information as possible other wise he is going to get patchy support at best.

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ARD does not see Active Directory to join Macs

I just moved to a new company and have been setting up Mac support from the ground up there.
In my previous school district, I just used a network range to get the computers I was administering, but here, since we have SO MANY network ranges, I decided to try the directory search feature, which I dont remember ARD having.
Problem is we have no Open Directory here (yet) so the computers are just bought to AD for user login. Is this why I can not see computers populated in the directory search, or is something else wrong here, and I should normally see computers there regardless of the directory type the computer is bound to.
Worse case I just go searching network ranges by hand, but this would help speed up the proses.

The MAC information that ARD is going to use when it attempts to query the directory for machines is likely missing from AD.
Turn on logging for directory services and you can see the request to AD for the machines:
http://support.apple.com/kb/HT3186
I had the same situation here at my company between search order of OD and AD. Unfortunately with AD being your only choice you don't have the option of using computer lists as far as I know. What about task server? You'll have to depend on DNS updating properly etc but it'll give you a dynamically updating list as your users move about.

Migration Assistant does not see Home Directories from AD Users

We use AD as authentication domain but home directories are stored local at the client computer. Hence they are backed up via Time Machine. AD Users can use Time Machine like any local user. But now one machine crashed and we wanted to restore the full computer via Migration Assistent. Unfortunally AD Users home directories are not restored to the computer although the home directories are on the backup set. Is there a way to restore the whole Computer from the Backup Set inclusive all Users directories (including these from the AD Users, which had been stored locally)?

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Equium A60 does not see 80GB 7200rpm HDD

My Equium PSA67E has the latest 1.90 Bios. It came supplied with a 40GB hard drive.
When i filled this up I replaced this with an 80GB seagate momentus 7200 rpm drive. This ran fine for about 6 mths. Recently I started laptop and it would not recognise the 80GB seagate drive?
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Yes I did , I put the old drive back in so I can go online. Please note that the 80Gb upgrade drive has worked correctly for months. Next day I turn the laptop back on & it does not see this drive? Nothing has been altered or installed by me since it worked the day before. I have checked the pins. All ok. The 80GB works in an external drive case & in two friends laptops .
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Any other ideas please?

HT201269 itunes cannot see my iphone backup. I have a backup of the backup on an external HD, but even tech support cannot figure this one out. I copy and paste backups into the correct folder but itunes still does not see it. All I need are my contact

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Logic does not see my hd omni as an input device. Any ideas? I've been told to reinstall logicpro - but apple won't let me because it says its already installed on this machine.

Logic does not see my hd omni as an input device. Any ideas? I've been told to reinstall logicpro - but apple won't let me because it says its already installed on this machine.

I'm having the same issue with a file called IMG_2353.MOV that was imported into iPhoto from my iPhone and also have to manually select the items to import (so the rogue file doesn't error everything out). I've tried using Image Capture to locate/delete the file directly from my iPhone, but even though I can SEE it in Image Capture, I can't delete it or anything. This is VERY frustrating! My friend/Apple guru's only suggestion was to backup my phone then restore it through iTunes. Risky but should do the trick. I'm too scared to try, though!

My computer does not see my printer

Hi: I am having a problem with my HP Photosmart 4500 printer. My computer does not see it. I have a USB connected to it, have uninstalled and installed the software two time, dowloaded the latest update and nothing. Add to that, I can not connect it by WIFI. WIFI on the printer is on but again, it's no where on any of the screens. The only variable I can think of that has changed has been the router I got recently from AT&T. Everything else works with the WIFI but no computer. I'm running 10.7.5. I have read the install instructions and nothing seems to be working. The one thing I do get from the HP install disc is a message reading the printer isn't recognized but there are no updates in support. OK, what am I missing here?

Try these steps to uninstall the current software using the HP scrubber and then reinstall using the current HP driver available through Apple.
To do so, perform the following steps:
1. Go to Applications/Hewlett Packard/ and then click on “HP Uninstaller”
2. Next click “Continue”
3. Highlight the device on the left pane.
4. Press and hold control+alt+command on the keyboard simultaneously while you click on “Uninstall”.
5. After you do this, you will see a pop up that asks you if you want to uninstall all HP software. Please note, that in doing this, it will remove any other HP printers that you also have installed.
6. Click “continue” and wait for the program to finish.
7. After it completes, reboot your computer.
Once the computer is back on, do the following steps:
WARNING: This is will delete all of your printers.
1. Go into “System Preferences” and then select either “Print & Scan” or "Print & Fax".
2. Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.
After you have reset the printing system, let's make sure you have the most recent HP driver package installed.
You can do this two ways. First, check for any available HP Update's by clicking the Apple icon and then Software Update. If there are any updates available, they should show up here. However, if the printer is connected by USB, it will not show any available updates. The other option is downloading the drivers from Apple's website.
You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
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This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
Best of luck,
Kyle

My mac does not see my printer

my mac does not see my printer

Is the printer physically connected to the computer with a cable, or is it wireless. Did you install the printer drivers from the manufacturers web site, for your specific OS?

My Ipad mini does not see my printer. my wife's ipad2 does. We both use IOS8 and upgraded at the same time. How can I remedy this?

My Ipad mini does not see my printer. my wife's ipad2 does. We both use IOS8 and upgraded at the same time. How can I remedy this?

OK great info!
I found 2 possible ethernet to USB adapters:
By "Plugable": USB 2.0 to ethernet LAN wired network adapter - seems this will work, but I'll contact Plugable.
2. Apple USB Ethernet Adapter
Easily connect your MacBook Air computer to an Ethernet network with the Apple USB Ethernet Adapter. Small and light, it connects to the USB 2.0 port of your MacBook Air and provides an RJ-45 connector that supports 10/100BASE-T performance. BUT NOT SURE IF THIS WILL WORK ON ANYTHING BUT a MacBook Air…
One person commented:
This little gem used to be the device of choice for adding a second Ethernet interface to a Mac Mini Server and I'd been using one that way for about a year. After doing a software update to 10.6.6 it stopped working. Forewarned is forearmed – it appears that Apple is finally enforcing the MacBook Air system requirement.
Thanks for any additional comments.
Best regards,
Steve Schulte
Sunday 6 January 2013

After upgrading to Mavericks my iMac does not see Sony camcorder in iMovie anymore. It still works on MacBook, so nothing wrong with camera or connections.

After upgrading to Mavericks my iMac does not see my Sony camcorder anymore. I tried the new iMovie as well as the old version 9.0.9, which is still in Applications. I checked the camcorder and connections in iMovie on my MacBook (not upgraded) and that still functions properly, so the problem does not seem to be in iMovie, old or new, or in camcorder and connection.
Anybody with the same problem or a solution?
Thanks mbkom

Try this

HT201302 I have a large video on my ipad that I would like to transfer to a computer. But my computer (using various software that came with Windows 7) does not see this video, although it sees all the other videos on my ipad. This video is too big to t

I have a large video on my ipad that I need to transfer to my PC (a window 7). I could also use a windows 8 if that would help. But all of the applications I have tried do not see this large video (52 mins) even though they transfer smaller videos fine. The ipad will not let me trim the video, saying it is too large. This is true even though I only want to trim the original, and not create a new video. (Actually it refuses before it gets to the choice of creating something new or just eliminating something from the original). I have been to an Apple store, but the people there only could recommend that I try some alternate applications to do the transfer (Kodak EasyShare). I don't have much faith this will work. I think I have this application on an old PC, and it is not something I want on my new computers.
Is it possibled the size of this video just violates the transfer formats for files over USB? If so, I will just delete the video and move on. But the video is really something I wanted to save. I would be happy to eliminate most of the video, but the ipad will not let me trim it.
I also tried to import the video with Windows Moviemaker (free with W7). It also does not see this file, but works fine on the other videos on the ipad.

How to Transfer Photos from an iPad to a Computer
http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer
Importing Personal Photos and videos from your iOS device to your computer.
http://support.apple.com/kb/HT4083
iTunes: Frequently asked questions about viewing and syncing videos
http://support.apple.com/kb/HT2729
Also check out the Photo Manager Pro app.
https://itunes.apple.com/us/app/photo-manager-pro/id393858562
 Cheers, Tom

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in, any ideas?

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.

Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem!

Itunes does not see ipod touch

Upgraded Itunes11.0.0.163 for Windows 7 64 bit. Running on Asus Laptop. Windows 7 Ultimate 64 bit.
Itunes does not recognize ipod toch Gen 4 updated to ios 6
Totally uninstalled and manually cleaned all itunes software several times.
Reset iPod touch offline several times.
Updated iPod touch driver.
WIndows ses the iPod as portable device, iTunes does not see it.
Any ideas on why I can't use iTunes with my touchi? Has anyone hadluck with non apple softyware, seems apple has made a mess of itunes on this version. I've been throught multiple threads on reinstalling and with tweaks. I've read the apple device is faulty in this latest version, any news on when this fault will be fixed? Love to hear from an Apple person on this. Samsung is looking more and more attractive.

See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

I updated to iTunes 10.7 and now iTunes does not see my iPod Touch. It says the Apple Mobile Device USB Driver cannot be installed.

I updated to iTunes 10.7 and now iTunes does not see my iPod touch. After the update I got a message that the Apple Mobile Device USB Driver could not be installed. I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem. I have followed the suggested fixes in Apple Support. Any suggestions? Thanks!

Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

ITunes 11 does not see my iPhone

I installed iTunes 11 with software-update and got an error-message (see screenshot, german), nevertheless it was updated.
It works fine, but it does not see either my iPhone or my iPad in the list on the left side. There are no devices ...
Thanks for help ...

And suddenly, after 2 restarts, it´s there.
Problem solved. No idea why it works now.

ARD does not see restricted 10.2.8 users

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