ARD not recognizing client computers

Hello, I recently purchased ARD 2.2 and have been trying to observe and control my friends powerbook G4 and my dads ibook G4. They both turned on the ARD client in the Sharing pane in system preferences and checked their username and all the neccessary options in the access privileges window, but when I type in their ip addresses (that were found in the Network system preferences pane) ARD comes up with a dimmed gray computer icon and shows no information about those computers (except for the ip address that I entered). When I enter their correct username and password, ARD says that the verification failed. Although, when my friend with the Powerbook G4 came over to my house, and used the same internet as me, I could easily control and observe his computer, after entering his username and password, using the local network scanner.
Could Someone Please Help Me?
William Dunn

William has posted what will probably be the best compendium of information, though of course the manual that came (or should have come ) with the Linksys will also be of help.
Note that you have to have those ports open on both ends, your Internet connection and at your friend's and your dad's, if (as would seem likely) the systems you're trying to connect are in different locations from yours.

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Hello Mr. Mai,
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Welcome to Apple Discussions.
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Hi,
Just addition, please check if all necessary Windows updates are installed on those
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In addition, please follow the path on Server and client computer:
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Windows
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If any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu
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Just to elaborate a bit, you need to copy the purchased files and put them on your home computer.
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Check out this link.
http://docs.info.apple.com/article.html?artnum=61131

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I am not very good at troubleshooting iPods and I thought this would be the best place to find some help. Thank you in advance for any suggestions.
The problem: I have an iPod Touch and iPod 5G that are not recognized by a Windows Computer. I have tried several troubleshooting steps and I will just outline everything step by step. Neither of the iPods show up in device manager, and when I try the "Run Diagnostics" in iTunes it shows that no iPod is attached. I've made sure the iPod service is running and tried stopping and restarting that also- but the iPod never shows up under Device Manager.
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4. When each of the iPods are connected, the screen lights up and the charging indicator appears.
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7. I have tried restarting the computer with the iPod attached.
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That is about all the detail I can think of. Typing this out makes me thing I need a new USB cable- but they are charging ok.
This problem has been going on for about 6-7 months but I finally have some time to try and get it fixed. It would be nice to have some new music on them.
Thanks for any help!
Message was edited by: Elektrobot
Message was edited by: Elektrobot

There are two separate drivers that need to be loaded on your PC. The 5G uses the older driver, and troubleshooting for it can be found in this article: http://support.apple.com/kb/TS1538
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Good luck and write back if your problems continue.

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- Try another cable
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
different USB port?
Runs this and see if the results help with determine the cause
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Apple Retail Store - Genius Bar

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ARD not recognizing client computers

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