ARD showing users offline, but I'm able to control and observe.

Strange thing/bug happening.
I updated a user's computer with a static IP address to new hardware, using the same static IP as before. Old machine was taken out of service, but the brand new Thunderbolt iMac is showing up as offline in ARD.
Observer and Control buttons connect me to the new machine, but ARD has the old machine's info populating the info fields, including MacOS version and ARD version.
Deleting and adding the machine back in did nothing to fix the problem — only after changing the new Mac to DHCP the updated info showed up in the scanner window.

Hello I have ran into this issue as well and this is my solution.
on the left side i have groups by dept, teachers, etc and found that the link from the left side loses connection from the source like you have on your scanner for bonjour or network range, etc.
So what i do is in my left pane i would select the specific computers - then press delete key on the mac to remove them.  Then i go to that scanner via ip or bonjour how ever it is searched on the network.
Find those specific computers again and re-add them to the left folder, smart list, group, etc and now the computer is bold in blue and not offline anymore.
it some how loses its connection but when i perform my process above they are online and working with no issue able to interact or chat where when it was offline i can remote in but not deploy, chat, interact, etc.  but by removing them and adding again it reconnects or clearing it out is like removing the old cache and everything starts working.
I have been performed this process for 2 years, and i even took my macbook to apple retail store, and stated there is no reason why it should not work, but they wanted me to delete the app and all settings and do it again - i said no not happening.
Then i called Apple Edu Support and they jumped in and they stated the process i performed seems to work properly and this is why i continue it.  Until i see a fix in an update.
Thanks
Dan Fernandez
Apple.iOSGenius on youtube
iOSG3nius on twitter

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       Autokonfiguration aktiviert . . . : Ja
    SERVER CLIENT  ================================
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       Hostname  . . . . . . . . . . . . : FRE-SERVER
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       Beschreibung. . . . . . . . . . . : TAP-Windows Adapter V9
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       Verbindungslokale IPv6-Adresse  . : fe80::5953:2f18:9d7c:61f9%12(Bevorzugt)
       IPv4-Adresse  . . . . . . . . . . : 10.0.0.5(Bevorzugt)
       Subnetzmaske  . . . . . . . . . . : 255.255.255.0
       Lease erhalten. . . . . . . . . . : Dienstag, 24. Februar 2015 23:04:42
       Lease l„uft ab. . . . . . . . . . : Mittwoch, 25. Februar 2015 23:04:49
       Standardgateway . . . . . . . . . : 10.0.0.138
       DHCP-Server . . . . . . . . . . . : 10.0.0.138
       DHCPv6-IAID . . . . . . . . . . . : 251668013
       DHCPv6-Client-DUID. . . . . . . . : 00-01-00-01-18-3D-A8-38-00-26-2D-00-EF-01
       DNS-Server  . . . . . . . . . . . : ::1
                                           127.0.0.1
       NetBIOS ber TCP/IP . . . . . . . : Aktiviert
    Tunneladapter isatap.home:
       Medienstatus. . . . . . . . . . . : Medium getrennt
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       Beschreibung. . . . . . . . . . . : Microsoft-ISATAP-Adapter
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       Autokonfiguration aktiviert . . . : Ja
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       Medienstatus. . . . . . . . . . . : Medium getrennt
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       Physische Adresse . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP aktiviert. . . . . . . . . . : Nein
       Autokonfiguration aktiviert . . . : Ja
    Tunneladapter isatap.{B133F153-E5EB-4F2B-B976-3F7A94B68B5E}:
       Medienstatus. . . . . . . . . . . : Medium getrennt
       Verbindungsspezifisches DNS-Suffix:
       Beschreibung. . . . . . . . . . . : Microsoft-ISATAP-Adapter #3
       Physische Adresse . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP aktiviert. . . . . . . . . . : Nein
       Autokonfiguration aktiviert . . . : Ja

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