Are All Of The Latest Blackberry Models Faulty??!!

My girlfriend purchased a Curve 9360 yesterday, we spent all afternoon switching from her old Curve to the new device, setting up email, Blackberry protect, BBM, etc, then tried installing updates for App World, BBM, Facebook, etc and the thing just started rebooting all the time, not because updates needed to be installed, it just does it out of the blue any time you try doing anything with it. I've read about a few people having this problem, was there a faulty batch of 9360's, or are they just sh*t by design? We're taking it back.
I also purchased a Bold 9900 last year when my contract was up for renewal and ended up switching back to a 9780 because the 9900 had very poor battery life, only lasting a few hours, and the signal dropped out all the time in areas where signal strength is high! I had two handsets and took them both back to the provider who gave me a 9780 instead, and even that has issues, I take it out of my pocket sometimes and it's shut itself down! It was a real shame because I LOVED THE 9900, there's no other phone on the market, that I've seen, with such a great combination of an amazing keyboard and super responsive touchscreen, but it was far too unreliable to keep using.
Is OS 7 causing all the problems?
I'm beginning to wish I had chosen an iphone now, I'm stuck with my piece of cr*p for two years and if I decide to switch to an iphone I'll have to pay full price or buy myself out of my existing contract.
I really don't want to start using anything other than a Blackberry, because I am now a 'Blackberry User' and I love using Blackberrys, but the issues the latest models have are causing me to think seriously about switching.
SORT IT OUT RIM!

Every phone will have its issues (most of which we can resolve here). I'm on my second OS 7 phone, with the 9900 being the other one, and any issues I encountered were easily resolved.
Feel free to post specific questions and we'll get you up and running.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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