Are .FLV Files Supported in RoboHelp?

Are Flash Video (.flv) files supported in RoboHelp 7, or do
we still have to use other types? I tried inserting one into a
topic page just to see, but noticed that the .flv file type isn't
in the "Files of type" drop down field.
Thanks.

At present, this is correct. You can upload and download .swf and .flv files like all other files. Creative Cloud has additional functionality around certain file types that enables you to view individual layers (.psd) or artboards (.ai) or pages (.pdf, .indd) directly in the browser. We will be adding additional capabilities like this for other formats in the future.

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FLV File support in PE7 Trial Version?

I just downloaded and installed PE7 Trial version. My main interest in this version was to be able to edit .FLV video files. I've noticed in some reviews PE7 is able to upload .FLV files to Youtube. Well the trial version doesn't appear to suport .FLV files for editing. The trial version install procedure mentions that not all features of PE7 are included in this install. My question is does the full PE7 version support editing .FLV files?

You can not import and edit FLV files in PE7, it will only export to FLV. It can import and edit SWF files. If you want to edit FLV files you will need to convert them to another format, ideally DV-AVI. You could do an internet search for a free converter (there are a few) or purchase one.

Are swf files supported in the Creative Cloud?

Just wondering if sharing of swf files is supported in the Creative Cloud.
Thanks!

At present, this is correct. You can upload and download .swf and .flv files like all other files. Creative Cloud has additional functionality around certain file types that enables you to view individual layers (.psd) or artboards (.ai) or pages (.pdf, .indd) directly in the browser. We will be adding additional capabilities like this for other formats in the future.

Green Screen issue with an flv file

I am attempting to create a Green Screen were I walk out onto my website and speak to the viewer. Everything looks good and plays within Premiere but after exporting and placing it on my webpage a black background shows instead of the background being transparent. can someone help with what I am doing wrong?

> and are flv files the only ones that I would run into this with?
There are other kinds of files that can include alpha channels (transparency). Just so that you know what to look for, QuickTime and some other formats require you to specify the inclusion of an alpha channel from a color depth or channels menu. In some cases, a plus sign (as in Millions Of Colors+) denotes an alpha channel. Similarly, choosing to output to 32 bits per pixel implies an output depth of 8 bits per channel for each of four channels: RGBA (where A is for alpha).
But, yes, FLV with video encoded with the On2 VP6 codec is the main format for web video that supports alpha channels.

I cannot encode .flv files from CS4 using AME

I’m having a problem encoding .flv files from Adobe Media Encoder CS4. All the jobs in the encoder encode for a period of time then stop about a ¼ of the way through the file.
I am encoding from a Matrox preset project at 1280x720p 59.94fps. Some clips have a luma corrector effect on them. After rendering, some clips will come up completely black on the timeline so I have decided to leave them unrendered. I don’t know if that is related to why I cannot encode a .flv file or not.
The settings I’m using for the .flv are:
.flv file, 720p, CBR, 3000kbps.
What’s strange is that I have encoded other .flv files from these same timelines but all have been smaller in screen resolution. That is the only difference. I can also encode .flv files from other projects without issue.
I don’t know why this is not working? Who can Help?!!!

OK, so if you do a quick SAVE AS to a new project, and remove the luma corrector, can you encode all the way through?
I have no experience with Matrox so I won't "go there".
MP

FLV file don't show on iPhones, iPads, etc.

I'm on a iMac with a 3.06 GHz Intel Core i3 processor running 10.6.8. I build websites using Dreamweaver CS4 and all my media files are FLV files. I've noticed that none of the media shows on a iPhone, iPad, etc. Is there a media file format that I can use that works for browsers and will show on iPhones, iPod, etc.? I also noticed that SWF file don't show either. Any direction would be helpful.

Those are Flash content types. Flash doesn't exist on iOS, and won't exist on any future mobile platforms, according to Adobe.

Some of my .MOV and .FLV files are missing audio

I have not touched these files, and yet some of them no longer play audio. Some .MOV files do work and same with .FLV. Why would just a few files be affected and not all of them?
What can I do to restore the audio?
Thanks.

The weird thing is that the audio once worked, so something in my settings have changed.
Over the years, QT support for MP3 audio seems to have ebbed and flowed with the times. I believe the latest upgrade(s) no longer contain internal QT support and may even ignore on of my older QT MP3 installed components. On the other hand, I believe Perian component package contains support for both the FLV file container and the MP3 VRB audio. Haven't really run any recent tests to see which components are doing what for specific files. I.e., I usually wait and do that if/when a conflict develops. (The old "If it's not broke, don't fix it!" philosophy.) In any event, mine are still working so this has not been an issue for me.

I recently uploaded 10.8, but I have a number of VALUABLE old files which I can no longer read because "power PC applications are no longer supported. How can I retrieve them?

I recently uploaded 10.8, but I have a number of VALUABLE old files which I can no longer read because "power PC applications are no longer supported. How can I retrieve them"?

Here is a post I assembled for another with a similar problem:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PPC software or Lion/Mt. Lion;
3. Upgrade to an Intel compatible versions of your software, or find alternatives that will open your data files;
3. Install Snow Leopard (with Rosetta) into Parallels:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

RoboHelp V8 Are working files the output files?

I have RH V4 and there are 2 version of the file the html pages. The one I edit and then the files created for the output. I have to save both versions to multiple places and I was wondering if they are now just one file/version.
Also, I am trying to convince my company on the benefits of spending $500 to upgrade, any compelling reasons?
I like that I it can have multiple projects. But that doesn't merit $500 in their book.

Welcome to our community
I'm assuming you mean to say that you have RoboHelp X4. Version 4 is really REALLY old!
Think of your RoboHelp files as you might think of ingredients in the kitchen. You have eggs, flour, milk and whatnot. These are the source ingredients. They are very much like your RoboHelp source files. You mix these ingredients and bake them to create OUTPUT, such as Chocolate Chip cookies, Bran Muffins or whatever. The cookies and muffins are very much like your RoboHelp OUTPUT files.
All versions of RoboHelp I've ever seen are able to have multiple projects. Whether you think it's worth the upgrade price is for only you to decide. If you are happy with the way RoboHelp works and it suits you. Then hold off. But there are many factors to consider.
Does the new version offer something you might find useful and save lots of time? If so, upgrading is a no brainer.
Are you finding that the output you create has suddenly began to have issues? Might be time to upgrade. For example, if you are creating WebHelp output and suddenly you see lots of folks that are all using the new Google Chrome browser, the older version of WebHelp doesn't know about Chrome. So the WebHelp may have issues. In that case you might strongly consider upgrading so your output handles newer browsers.
Cheers... Rick
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I am running Lion (OS X 10.7.4) and trying to reinstall iLife06, a .mpkg file, using Installer.app. I get a message "You can't open the application iLife06.mpkg because PowerPC apps are no longer supported." Is there a work around?? Thanks in advance!

I am running Lion (OS X 10.7.4) and trying to reinstall iLife06, a .mpkg file, using Installer.app. I get a message "You can't open the application iLife06.mpkg because PowerPC apps are no longer supported." Is there a work around?? Thanks in advance for any help that can be provided.

The only workaround would be to purchase the current version of iLife apps from the App Store.
Lion doesn't support the old PowerPC architecture anymore, which is what iLife '06 was written for.
If the internal apps are universal, right-click on the mpkg and choose Show Contents. Then, dig through and run the specific installer package for each application.

Flash player/swf flv files behind members area not showing up

Hi-
I am having problems with my swf and flv files. I have tried both going through adobe and JW players. My specific problem is this: I am posting to a non-mobile me server and these flash files are going behind a ccbill members area that you can only get to by signing in as a member through a paying website using ccbill. I saw Bob's post on the 11th and tried deleting the extra / I saw in my html files as well.. but that did not work. The pages come up without the flv or swv files. Have tried both. Shows up fine in iweb but when published it's not there. No error messages. Not even a blank box. It's just not there.
Any advice? Been to Old Toad, Roddy McKay, iwebunlimited (Jason) and iwebfaq (Cédric), apple forums iweb sites. Cannot find anything specific to members area so any advice would be very helpful!
my struggles below... have tried both .swf and .flv files in both
adobe version
<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase=" http://fpdownload.adobe.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0, 0" width="640" height="496" align="middle"> <param name="movie" value="http://dewielikes4u2c.com/Members/PokerFace_med.swf"> <param name="allowScriptAccess" value="always"> <embed type="application/x-shockwave-flash" pluginspage="http://www.adobe.com/go/getflashplayer" width="640" height="496" align="middle"
src="http://dewielikes4u2c.com/Members/PokerFace_med.swf" allowScriptAccess="always"></embed>
</object>
JW player version
<script type="text/javascript" src="http://www.dewielikes4u2c.com/swfobject.js"></script>
This text will be replaced
<script type="text/javascript">
var so = new SWFObject('http://www.dewielikes4u2c.com/Members/player.swf','mpl','610','480', '9');
so.addParam('allowscriptaccess','always');
so.addParam('allowfullscreen','true');
so.addParam('flashvars','&file=http://www.dewielikes4u2c.com/Members/PokerFace_m ed.swf&dock=false&autostart=true&repeat=always');
so.write('player');
</script>
thanks, Lisa

Just so you know the Terms of Use for MobileMe accounts states the following:
"*Limitations on Use*
You agree to use the Service only for purposes as permitted by these TOS and any applicable law, regulation, or generally accepted practice in the applicable jurisdiction. The Service is designed for personal individual use and is not intended to be used for commercial business purposes, including, but not limited to, transacting online sales or software distribution via an e-commerce site. "
The above is there to protect Apple in case of the server goes down or otherwise interrupts access to the sites and you lose income because of it.
MobileMe is not the best server to use for a commercial site. It's very slow and erratic in its performance. A commercial server, full service login type of password protection, i.e. each user has their own password and user name instead of one for everyone, etc., would be much more efficient and faster loading. Just some food for thought.
Besides, what type of card deck has 5 aces?
OT

HT3946 Are Raw files from Fujifilm X-E1 supported?

Are Raw Files from Fujifilm X-E1 supported? If not, when will they update the list

The list of supported RAW formats is here:
http://www.apple.com/aperture/specs/raw.html
The answer to your question is currently "no." Nobody here can say if or when that will change.

Are .mp4 files not supported when trying to merge 2 videos into 1 video?

Are .mp4 files not supported when trying to merge 2 videos into 1 video? The steps in the manual seem simple enough. But the paste function won't work on the 1st video after selecting all and then copy on the 2nd video.

There are 9 different versions of iPhoto and they run on eight different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.

Firefox will not show links to flv files. I get the error message for each flv file: "File not found. Firefox can't find the file at (path) .flv." Any mov and swf files in this same path will show. I can see the videos in Safari so the paths are correct.

Firefox will not show links to flv files. I get the error message for each flv file: "File not found. Firefox can't find the file at http:// (path) .flv." Any mov and swf files in this same path will show. I can see the videos in Safari so the paths are correct.

Is this a webpage that contains a link to a flv file? Please post a link to the page and tell us which link(s) are the problem flv files or else post a link to the .flv file itself.
Alternately, click on one of the sample FLV File links on this page and tell us exactly what happens:
http://www.mediacollege.com/adobe/flash/video/tutorial/example-flv.html
It might also help if you post the exact error message, including the path to the flv file.
'''Note:'''
Depending on how you have Firefox set up, clicking on a FLV File link will either save the FLV file to your computer or Firefox may open it automatically in an external application right after downloading (Firefox may ask you first). Firefox itself can't play FLV files so you need a "helper" application (or a plugin for flv files, if ther is one. You can see if Firefox is already set up to download or open FLV files by going to Firefox Preferences and looking in the Applications list. Find the FLV file type in the list and, if the action is "Open with", it should show the application that can play FLV files (e.g., VLC Media Player or Perian). See [[Managing filetypes]] for more information.

AC4 - Random Question - the flv files are played automatically! What is the problem?

I have a problem under AC4 - random questions created from a question pool with questions containing "flv" files - are played automatically (as if the "Autostart" option was ticked") If I move all the questions with video (flv) into a filmstrip, I can decide when to play the video. How can I deal with this problem? I need those type of questions to be chosen randomly but the user has to decide when to play the video. Any ideas?
Radek

I have a problem under AC4 - random questions created from a question pool with questions containing "flv" files - are played automatically (as if the "Autostart" option was ticked") If I move all the questions with video (flv) into a filmstrip, I can decide when to play the video. How can I deal with this problem? I need those type of questions to be chosen randomly but the user has to decide when to play the video. Any ideas?
Radek

Are .FLV Files Supported in RoboHelp?

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