Are macs as good as they appear to be?

Today I was trying to download something from my email (which I know where they came from.) and rename and put on to iTunes with that name but everytime I put it on iTunes it changed it back to what it was before, it took hours to finish and I didn't get all the downloads on my iPad.
So do macs have any of these kind of headaches, as I have not had any and I am saving up to get one.

Macs really do just work. It may take a little to get used to (try one out at a local Apple Store!) but it is more than worth the first week or two of a transitional experience.
http://www.apple.com/why-mac/better-hardware/
We'd be happy to answer any questions you have!!
-SM

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