Are my source track indicators missing from my trial version?

I am new to this and have the trial version of Premiere Pro CS4.  The first day everything was great and was easy to learn.  When the time came to drag my clip from the source monitor to the timeline, the lines for the timeline are present, but the words video track 1 etc. are missing.  For the last 14 days, I have been trying to locate the source track indicators.  I watched the video lessons, read the tuturials, tried to add new tracks ~ nothing works.  Customer Service can't help me and tech support won't because I don't have a plan with them.  I don't know what else to do.  Can anyone help me?

Ok.... 
I tried to ignore all this but since this seems to be an ongoing contention with some,  I need to address the issue.   I did not write my question or information blindly.  I did take the time to look at the pdf version in the Premiere Pro Help and Support so I would use the proper terms.   When dealing with a new product, if what you are expecting to see is not there, it is very confusing.   In Chapter 8 pg. 130 it states: "A single timeline panel appears in a frame in the lower central portion of the screen when you first launch Adobe Premiere Pro.   It did not in my case.  Looking at the diagram, I realized that it was not the same as what I was seeing and I described exactly what was missing to the forum.  On the diagram located on Pg. 131, letter (F) points to the video and audio tracks.  Pg. 132 the letter (F) corresponds with the name "source track indicators".   I explained exactly what happened that I could not drag my clip from the "source monitor."  to the "timeline."   Sometimes, products are not always downloaded completely, and before I spent anymore time looking for something that's not there, (after 14 days) I came to the forum of which I was directed by tech support.  After reading what I originally wrote, I explained to this forum exactly what was happening to me step by step and these were the names associated with my problem.  So, at least I made an attempt (which I still don't understand what was wrong with my question) to try to use the correct terms so that I wouldn't waste anyones time.  In all fairness, I think you should review some of the responses about things I didn't ask, and something about the word "clip"  that seemed to bother someone.   Well, that's exactly what I ment to say that I couldn't drag the clip from the source monitor.  That term was fine when the video instructor used it.  So, now you know where I got my terms from to try to ask a question.  I wasn't irresponsible, I tried to find the answer and to get help from customer service and tech support for 14 days before I asked on here.  I did the best that I could.  Glenn didn't have a problem understanding what I was talking about or providing the proper solution.   He also wasn't condescending... he was encouraging ~ which is what a forum should be. 
Seagully

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