Are purchase items are free to re download when computer crash

When computer crash or broken and need to re install or change with new one, are the purchase items we bought before are free to download or have to pay again? Kindly share your experience
thanks
Troy

Should all show up as "downloads" in Purchases if you use the same Apple ID.
If you have any trouble, contact the App Store support folks - http://www.apple.com/support/mac/app-store/.
Good luck,
Clinton

Similar Messages

  • HT1766 If in App Store and things are free or already downloaded why does it need my bank info

    If in App Store and things are free or already downloaded why does it need my bank info

    ITunes/App Store needs verification.
    Put in your valid credit card details associated with your Apple ID.
    You won't be charged if it's free.

  • TS1389 When I go to play a movie, I get prompted that the original file cannot be found.  When I do a search on spotlight it cannot be found, but it does appear in my purchases.  How do I re-download when it does not appear that it is allowed?

    When I go to play a movie, I get prompted that the original file cannot be found.  When I do a search on spotlight it cannot be found, but it does appear in my purchases.  How do I re-download when it does not appear that it is allowed?

    Hello paddyrb154,
    Thank you for the details of the issue you are experiencing with your purchased movie in iTunes on your iMac.  It sounds like iTunes thinks the movie is on your computer, but it is not located in the iTunes Media folder. 
    For an issue like this, I recommend deleting the movie from iTunes and downloading it from the iTunes Store again.  Use these steps to delete the movie:
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    Launch iTunes.
    From the Library pop-up menu, choose Movies.
    Click Movies in the navigation bar.
    Click the movie you want to delete.
    Press the Delete key on your keyboard.
    In iTunes 11, the movie cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    Once you have deleted the movie, you can click on the cloud icon to download the movie again.  If you do not see the cloud icon, use the steps in the section titled “Download previous purchases on Mac or PC ” in the following article to download the movie from your list of past purchases in the iTunes Store:
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    http://support.apple.com/kb/ht2519
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

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    I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

  • HT1848 i  can not transfer purchased items music apps ect to my new computer is it bc i had been using my old one to do it and it broke?

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    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • For the second dime in a yearish,following update download my computer crashed.after installing maverick four times got a semi working computer but my backup disc is trashed and working files seem lost.anybody else get this problem or is it selective?gerr

    for the second time in a yearish,following download my computer crashed and burned.four attempts to reinstall maverick resulted in a semi-working computer but my back up disc trashed and working files seem lost.Anybody else get this problem and how regularly or is it a selective event?
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    It is not safe to publish your email address in an open forum, so I've asked the hosts to remove them. Your post is here for anyone to see and if someone has a solution, they will post an answer, so there is no need for an email address.

  • I previously purchased adobe Creative Suite 2 Premium my windows computer crashed, i recently purchased a MAC Is there some type of platform swap available?

    I previously purchased adobe Creative Suite 2 Premium my windows computer crashed, i recently purchased a MAC Is there some type of platform swap available?

    No, CS2 does not qualify for a platform swap.  Only the most recent version (CS6) qualifies.

  • HT3702 Hello there. Im having problems purchasing items in a game I downloaded, I managed to top up the game before w/ my credit card, however something has happened and is no longer possible. Purchases at itunes are normal, however. Please help

    Hello there. Im having problems purchasing items in a game I just downloaded, I managed to top up the game before w/ my credit card, however something has happened and this is no longer possible. The tricky part is that Purchases at itunes are normal, since I just bought a tune...Please help

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Deleted purchased item by mistake, can I download again?

    Hi, I bought the entire series of Heroes, so basically they all download as soon as they are available. After some moves of my libraries, the file for the latest download looks as if it has been deleted....
    ...does anyone know if you can download (again) the files that you have already purchased? Seems like a no-brainer, but I don't know how to do it.
    Cheers,
    G

    If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
    If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    You might also want to check out these pages for future reference:
    How to back up your media in iTunes
    Back up your iTunes library by copying to an external hard drive

  • 10.5 iTunes IOS5= iT won't add Purchased, music videos, more duplicates from 8200 to over 12945, i think 80% more than i had before, freeze, purchased items from iTunes should be downloaded again from purchased page in the Store, so reinstalling All my Ap

    Hi,
    After installing iOS5 on iTunes and iPhone, everything went almost smoothly, except activation, which i finally fixed it.
    The issues i am now experiencing are for the most after iOS5 and iTunes 10.5
    No direct connection to Wifi Spot at HOME, ( i don't have a Carrier contract) I have to be really 2 metres near the router to connect, but not with iPad which i didn't update to OS5 yet, My Library problem is everyday i have to upload all my music from my computer, from nearly 2000 songs to really 12945 now!!! most of them duplicates, duplicates!!! Enormous , songs, music videos, and movies, all duplicated !!!
    I bought a software for fixing this problem, but unfortunately not working at all.I stop this way and buy no more softwares.
    I don't really see most of my Apps in iTunes Store=purchased, even though i have to download them everyday, i mean right now 93 are being on download platform, and tomorrow morning, i am not sure to have the 90 Apps on my Library, that in total should be near 600 or more than that.So my kid will ask for one game to play, and i will really have a hard time to find it(iPhone freezes when looking for App Store+update+ Purchased then ALL or Not in the iPhone, it freezes excessively, and when you got one app and push download then you go to iPhone 3, 4 or 5 th page, then rolling back to App Store etc,,,,
    Something is wrong, but i don't know it comes from.
    Back in 2002/3 first i bought the second generation of iPod, i never saw a duplicate song or file, but now it is different.It becomes sort of a challenge to open your iTunes on your Laptop, and you figure out that your Library is Empty, you have to look for Folders, and no Purchased icon under iTunes Store, No Music Videos either!!!
    Somebody has to sort this out Hopefully
    Best Regards
    [email protected]

    I've written a script called DeDuper which can help remove unwanted duplicates. See this  thread for background.
    What brand of PC do you have? Sony VIAO is notoriuous for having some software which corrupts the iTunes library.
    If you are routinely generating more and more duplicates in your library then you are adding media in the wrong way. Simply scanning the entire media folder over & over again is a likely cause of problems, particularly if this is a different folder from the one currently set as the iTunes Media folder. Use a tool like iTunes Folder Watch which can scan your media folders, add new files and remove missing ones.
    tt2

  • How to delete purchased items that have not yet downloaded

    How do I delete purchased itune items that have not been downloaded.  When I first started using itunes to download movies I would recieve both hd and standard and I don't want both.....I want to delete all the hd ones.

    Sorry, but you can't remove things already in the download queue. If you don't want the HD versions, just buy the standard-definition versions ("Buy Movie" rather than "Buy HD Movie"). As to movies already in the queue, it will be by far the easiest to just let them finish downloading.
    Regards.

  • In itunes want to check purchased items get a pop up download newest version of safari which i did, but itunes keeps still asking for it

    Hi,
    in itunes want to check my purchases get this pop up to download latest version of safari. i did this, but itunes keeps asking for it.
    Please help
    Thank you
    Hazi

    Hi rickroyem,
    Thanks for using Apple Support Communities.  This article has instructions for a thorough removal of all iTunes components and a reinstall that may help:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Ari

  • Purchased items from ipod won't sync to computer

    I bought a ton of music on my ipod from the itunes store. I just got an iphone, so I'm trying to transfer my purchased songs from my ipod to my itunes computer library so I can put them on my iphone, but the purchased items won't sync.

    To transfer purchased iTunes Store songs from iPod to computer, select the iPod in iTunes.  You can do this from the sidebar.  Click on the iPod under DEVICES. 
    NOTE:  If the iTunes sidebar is not visible, from the menu bar, under View, select Show Sidebar.
    With the iPod selected in iTunes, from the menu bar
    File -> Devices -> Transfer Purchases from "[name of iPod]"
    Alternately, you can re-download previous purchases from the iTunes Store at no cost.  On the iTunes Store Home screen, under QUICK LINKS, click on Purchased.  On the Purchased screen, you can find and download previously purchased songs, including those made on the iPod touch.
    NOTE:  You need to be signed in to the iTunes Store using the same Apple ID used to make the purchases on the iPod touch.
    Also, if you use the same Apple ID on the iPhone, you should be able re-download (at no cost) previous purchases from the iTunes Store, directly on the iPhone.

  • Recovering purchased music when computer crashes

    My friends computer has crashed and she lost all of her downloaded music. This made me think about the music I have purchased through the iTunes music store... If my computer crashes and I lose my downloads, is there a way to recover the music I have purchased? Is there a record of my purchases and can I get them again without repurchasing them?

    Store policy states that downloads are a one time deal & it's the user's responsibility to backup important files. The store will even send you a reminder to backup your files after every 10-15 downloads. I would strongly suggest that you begin a regular backup program for your music by burning data CD/DVD's or using an external HD. Do not count on the store to allow you to re-download, in case of a disaster, backing up, now, will save you a lot of grief if disaster strikes.

  • Can free apps be downloaded when restrictions are on?

    Can my grandson order free applications when restriction are on?  I want him to be able to play but not to be able to order expensive apps  (he is 6 years old).

    Just to confirm this, if you set the restriction for Installing Apps to the Off position, then App Store icon will dissapear from the Home screen entirely. so no not even Free Apps can be downloaded.
    Setting it to On, is the equivalent of doing nothing, so it becomes pointelsss to set restrictions if they are not enforced shall we say.
    The only way to prevent purchases of payed apps but still allow free Apps, is to remove the Payment option form the associated apple ID.  That way there is no way to pay so no way to download paid apps.
    Go to  Settings->iTunes and App Stores->Apple ID->View Apple ID->Payment Information-> Set it to None.

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