Are replacement iPhone's new or refurbished?

My iPhone 5 developed a fault and was replaced in store, the replacement came in a unbranded brown box.
Could anyone tell me if it would have been a new or refurbished phone?
Thanks

Replacement iPhones are not mass manufactured. They are built by a trained & certified technician. Every component is new, however, with the possible exception of the camera and the processor, which may be reclaimed parts from previous units. All components are checked & inspected prior to assembly, and the final assembled product is also quality checked. This is a higher level of inspection that happens to any mass produced iPhone.
Therefore, replacement iPhones have gone through a higher standard of quality control than a 'new' iPhone. In some rare cases, you may end up getting a new iPhone from the assembly line, but that's usually only if there are no remanufactured devices available.

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Replacement product. New or refurbished Iphone 5?

"Your repair request is complete and we're sending you a replacement product." Original and replacement serial numbers are shown in the email. Does this mean I'm getting a new or refurbished Iphone5? I sent this in due to a power issue.

Could be new, or refurbished. All refurbished iPhones get new cases & batteries, making it almost impossible to tell the difference.

Replaced iPhones in India were Refurbished ones?

One of my friend's grand father got his iPhone 4 replaced 4 times. (3 times in the last 6 months). Every instruments gives him different kind of problem. Now apple is telling there is no stock available for iPhone 4 32 GB. He is really strugling with the piece. His age is nearly 80 years. But he is fighting with the Apple people for his phone. Is every new replaced phone is a refurbished one from US or other country?.

Yes almost all replacement iphones are factory refurbished,unless the model is new and there is no supply of refurbished

Replacement IPAD as new or refurbished

I am waiting for the IPAD to be replaced due to faulty MIC.
How can i know if the IPAD is new or refurbished?? Is there a way to check?

Buy a Refurbished iPad? The What, When, Why and How
http://www.maciverse.com/refurbished-ipad.html
Refurbs have new screen, back and battery.
You can see the model number in Settings>General>About>Model. The model number has a two-letter code, a number and some more letters. The last part stands for the country/region. The first letter can be "F" (refurbished), "M" (normal retail), or "P" (personalized / engraved). For example MC605B is the model MC605 and B is for the region.
 Cheers, Tom

IPhone 5 new or refurbished?

I just bought a "new" iPhone 5 that chipmunk.nl says was manufactured in Oct 2014. There is no "RF" indication for refurb on the phone as other sites have indicated appears on a refurbished item. Apple indicates there is no support. How can I verify status?

The purchase was via ebay, maybe not the best choice. It was apparently a warranty replacement item and the seller decided to go with an iPhone 6 instead. I have seen some articles that there may be a lot of them sitting in warehouses, but the Oct 2014 production date threw me.

Replaced iphone with new one now lost app data

I had to get my iphone 4 replaced by apple because it locked up after the latest iOS upgraded to 4.2.9 They could not even get it to work on there computers when restoring it. So given a new iphone. Told me to synch it as new i phone which I did. Now all my game apps have me starting from beginning. I see that it still has my old phone listed in my itunes. Could i restore to that and get the data back. Will i lose any new apps I downloaded since then? I dont want to restore it from old restore if it was corrupt and caused the problem. Looking for my angry bird levels and cut the rope levels. Any ideas.

Restore from the most recent backup of your old phone to get your data back.
If you find that your data was corrupt, you can always go back to restoring as a new phone. You'll never know until you try.

IPhone 3GS new or refurbished?

I'm an existing AT&T customer and am now able to purchase an iPhone 3GS for the "good guy" price of $199/$299 US. I was thinking of just getting the 16GB, but now I've convinced myself I need the 32GB. Anyway, AT&T has the 32GB available refurbished for $249 US. I've been doing some reading and there doesn't seem to be any difference between a refurbished and a "new" unit, or have I missed something? I like the idea of ordering my phone online at Apple, and going to my local Apple Store, picking it up and having them set it up for me, etc. but I don't get the $50.00 "deal". Any thoughts would be appreciated.

From AT&T website.
Refurbished wireless devices and netbooks carry a 90-day manufacturer's warranty from the date of purchase. New Apple branded equipment is covered by Apple's one-year Limited Warranty. Refurbished Apple branded equipment is covered under Apple's original Limited Warranty, and will have at least 90 days or more remaining under the warranty when sold.
Basically, you do not get a full year warranty from AT&T of refurbed iPhones. You get at least 90 days, + the remainder of the one year, from THE ORIGINAL PURCHASE DATE. I believe there is a place on Apples website to check the serial number to find the amount of warranty left.
Message was edited by: davidusr

What are the odds? Repaired, New or Refurbished ZEN MIC

I recently RMAed my Zen Micro due to the headphone jack issue. Being the first time Im dealing with CREATIVE's customer service i decided to look back on past threads and I came across a couple that mentioned that for this issue Creative was sending stand-alone units believed by their users to be "refurbished", where most of them had other technical issues (back button malfunction, firmware issues. etc.)
My questions are:
Has anybody that had this problem got their Micro "Fix" or replaced with a "NEW" or "Refurbished" Unit's
If you got it fix how was your experience...better or worst?
If by chance you were lucky enough to get it NEW how was your experience....better or worst?
If you got a refurbished how is or was you experience with it....better or worst?
I'll appreciate your responses!
PS if any of the forums moderators (Catherina or Jeremy) could explain this process it will be also appreciated!

True, how can we tell?...but when you hear the world refurbish by definition it means: "restore something to good repair: to restore something to a cleaner, brighter, or more functional state"
this could mean many things (and just in case, Im assuming):
*An RMAed micro from someone else fixed and sent to you.
*A guinea pig from firmware tests with a new hard disk.
*The assumptions are endless... I don't work at creative.... I would fear the worst when I hear the word refurbish until otherwise they tell us how they do it!
The point of all of this is that we all spent hundreds of dollars on these gadgets to receive one that you don't know its past history, now if the tell me.... that they'll fix mine that's another story (mine had no firmware issues, all buttons work fine....) so all they do is mess with it and send it back. Many people in these forums had complained that their replacements had gone bad after a few months. I didn't spend that amount of money to go through a different issue every few months...truly is not worth it.

In Brazil, does Apple replace Ipad 4 with problems with new or refurbished machines?

Today I left my Ipad 4 in the I place store in Fortaleza. They told me it will be replaced with a new one. Since the the "new" ipad does not come in an original apple box, I wonder if I will receive a new or refurbished one. I left a perct Ipad, except for the particle tha appear in the screen I use the app camera. The particple in the format of a lace also aa=pperas in the picture and movies.
Thanks.
Carmilva

Apple's warrnty say it would be replaced wit a new or refurbished iPad. It will be a refurb in a brown box. Speak tothe store manager.
 Cheers, Tom

Iphone 5 replacements; are they new or refurbished?

Wanted to know whether iphone 5 replacements from applecare are new or refurbished as my replacement phone has just been shipped from Tamworth enroute to me.

Hmmm.. I replaced mine with Apple Store-Carindale.
bought from Telstra last week and was having issues with Battery drain and hot!!!
they gave me only iPhone, now I am worried is it brand new or refurb...
Agent told me to check the plastic on front and back , which he says its brand new!!!!!
I want to make sure, didnt get refurb for band new price.

Replacement iPhones in the UK from Apple Store new or refurbished?

Are replacement handsets offered in the Apple Store new or refurbished? From speaking with the staff there they referred to them as Service Grade handsets and I did notice the box containing the handset had a quality control sticker applied to it.
I am looking to exchange my faulty iPhone but do not want the replacement to be a used and refurbished handset while I am within 14 days of original purchase.
Thanks for any help or information offered.

I doubt you would get a refurb in return. Most of the stock in the UK will still be new stock and their first distribution point will likley be through the uk applestore, but i'm guessing it might be a month or two before they show up. Refurbs can be unsold old stock (unopened) or unwanted returns (openened) or even repaired stock. Before they go on sale they test them out for a while to catch any obvious issues. Typically they are a good deal.
I'm sure if you returned to the applestore and they agreed to a replacement (within 1 year not 12 days) ask that it be from new stock and they will oblige.

Replacement iphone(hardly one month old phone) is a new one or refurbished ?

Replacement iphone(hardly one month old phone) is a new one or refurbished ?
I am facing lot of issues with my iphone 3gs.Please i request you guys dont buy any apple products here.its waste.I bought my iphone one moth back when i use GPRS(internet ) on my phone .it will shut down and gets heated.Went to imagine(Authorised apple service center)they said will replace the phone when i went to collect the phone they said it a new one when i check the connector it was having all dust in it.WHEN I ASKED THEN AGAIN THEY SAY ITS A NEW PRODUCT.HOW COME A NEW PRODUCT HAS DUST COLLECTED IN CONNECTOR DOCK.
Replace the phone with a brand new phone.

There should be no way to tell. The dealer/store shouldn't know either. It should be good as new.
The warranty clearly states that it can be a refurb unit. You have no say in the matter.

I have restored my new replacement iPhone 5s from my latest iCloud back up. However my camera roll pictures are not displaying. Its not saying i don't have any pictures, it just shows empty white squares? How do I get my pictures back? Thanks!

I have restored my new replacement iPhone from my latest iCloud back up. However my camera roll pictures are not displaying. Its not saying I don't have any pictures in my camera roll, it has all the spaces for them, but it just shows empty white squares? How do I get my pictures back? Thanks!

It's difficult to say whether it's stuck or not as the time to restore a backup can depend on many factors. You'll have to decide when you think it's just not continuing. You could try turning the phone off (hold the power button until you see the red off slider, then slide to turn off), then back on to see if that would get it going again.
When you're convinced it's just hung, you can go back to settings and tap Stop Restoring iPhone to stop the restore. You'll then have to try restoring it again (Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens and when given the option, choose Restore from iCloud Backup). Be sure it's connected to your charger and wifi while it's restoring the backup.
You might also try the approach posted here by ezjules: https://discussions.apple.com/message/19518589#19518589. This seems to have worked for some people who had trouble restoring their photos from an iCloud backup.

Are iPhone4 hardware replacement new, or refurbished?

Title basically says it all, I am slated to get a new 32GB iPhone4 to replace my current one that the Home Button is sticking on. Does Apple send you a "new refurbished" or am I getting a brand new one to replace the one I have that is less than 30 days old?

daniel_48 wrote:
Hmm... Well you guys have gotten replacements before, what should I do?
My Home Button is sticking, but just barely right now, only when you press it in certain ways/places. It just so happened one place is where I always hit it and it annoyed me so I wanted it fixed, but my phone is mint condition besides that and I doubt anything they send would be even close to it.
Should I hold off to see if the button gets worse before I do this?
You are not going to be able to tell the difference between a refurbished or brand new model. They will be cosmetically flawless, because Apple replaces anything that needs replacing. In fact, the refurbished ones will have more testing prior to shipping than a new one, which undergoes sampling for testing, meaning it may or may not have been tested.
You're worrying about nothing. Get it replaced.

IPhone 3G new replacement or refurbished?

Hi there,
I want to apple retail store as my phone had some camera issues, after checking at genius bar they took my phone and gave me a replacement, it looks really new and never been used, so my question is does anyone have any idea that those replacements are new, or refurbished?
Thanks in advance.
Message was edited by: j46g629h

Of course the Apple store reps will always say the replacements are new because that's what you want to hear. They could be new just as much as they could be refurbs. Refurbs have new cases and batteries so they look just like new. No way to tell from the serial number either.

Are replacement iPhone's new or refurbished?

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