Are scratches covered under warranty?

Hi all
I purchased a new iPad about four months ago, and recently noticed a small hairline scratch on the screen, and although small, is extremely annoying as it shines with rainbow colours and is very annoying.
I know warranty lasts a year, but I'm not sure if this specific damage is covered, so my question is, is it?
Thanks in advance for any replies.

The standard warranty will not, but if you purchased AppleCare+, it may, for a small fee.

Similar Messages

My lightning cable is not longer charging are they covered under warranty

My lightning cable have stop charging my phone are they replacement cover under 1 year warranty???

All Apple products that came in the box are covered by 12 months warranty
All Apple cables etc purchased seperately also come with a 12 month warranty

Are chargers covered under warranty?

I have an 8520 purchased in March 2011 with as far as I'm aware a two year warranty. If the charger is covered how do I go about getting a replacement?
Many thanks.

Hi and Welcome to the Community!
If you have warranty coverage (2 years would be unusual), then all warranty service is conducted by whoever your warranty service provider is. It depends on region -- it could be your original place of purchase, your mobile network provider, or an authorized service center. When you purchased, you should have received documentation detailing exactly what your warranty coverage is as well as how to exercise it.
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
If you are unsure where to start, then the best place would be your documentation and/or your original place of purchase.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem with the speakers on iPhone 4s; is it covered under warranty

The speaker on my iPhone stopped working. How to fix or is it covered under warranty?

If the phone wasn't abused or water damaged, all parts are covered by the warranty. It's up to Apple to determine whether the phone was subjected to physical abuse - no one here can tell you.
Before taking it to Apple, try the basic troubleshooting steps described in the User Guide, Appendix B: Restart, Reset, Restore using a backup, Restore as new, without using a backup.

T60 Keyboard not covered under warranty?

Here is a bit of an annoying Lenovo update. Keyboards are no longer covered under warranty. I have a 3-year warranty, but can’t claim my key-board… What is that about? The letter K shifted and came off – one of the lease used keys. Apparently they just changed this last week, but be a common problem as they had none in stock and it just gets better the good news is that it cost between $150 – 180… the guy could not nail down a price for me… Apple is looking better all the time!

I have already contacted the local Service Center and they are adamant on saying that I need to pay for the replacement of the front glass.
My question;
1. I have repeatedly told that my handset has an INTERNAL crack, which has appeared without any fall or impact. I believe that it is a design fault for which I SHOULD NOT be penalized.
To support my words, I find that similar issues have been reported for the same model across the globe;
http://conversation.which.co.uk/technology/sony-xperia-z-cracking-phone-screen-replacement-repair-wa...
Mine is not the only case wherein such cracks have developed. In UK, Sony has already confirmed this issue and agreed to replace the faulty units free of cost. Please read the link below and watch the video as well.
http://www.xperiablog.net/2014/05/30/bbcs-watchdog-investigates-xperia-z1-cracking-screen-issue-sony...
If in UK, this issue has been owned up by Sony company, should the same not be done in India, as ultimately it is Sony and region should not be a bar for taking such decisions especially in case of design flaws.

I have purchased I Phone 6 from Australia , Does my mobile covered under warranty in india..

I have purchased I Phone 6 from Australia , Does my mobile covered under warranty in india..

iPhone warranty isn't worldwide, if you have a problem with it then you are likely to have to return it to Australia : Australia warranty :
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.

HT1349 I would like to know if the power lock button is covered under warranty.

I would like to know if the power lock button is covered under warranty.

couple of quick questions, when was your purchase date I.E. are you within 90 days of purchase, if so i suggest calling iOS/iPhone support, as you're within your 90 days of complimentary phone service and they could answer the question along with getting everything set up to for a repair, either through mailing in, or with an appointment at your closest apple retail store. also, did you get the applecare+? that covers two incidents of accidental damage for about 49 dollars to replace, as opposed to the price of an uncovered replacement which can start at 4 times as much. if its not accidental damage, you should be covered.
-full disclosure: these views/statements not endorsed/approved/etc by apple, just my own working knowledge from publicly available information.

Hi my iPad 3 screen cracked very easily I was surprised. Is this covered under warranty? How can I fix it?

Hi my iPad 3 screen cracked very easily I was surprised. Is this covered under warranty? How can I fix it?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Apple will provide a replacement iPad for:
iPad model
Out-of-Warranty Service Fee
New iPad
$299
iPad 2, iPad
$249
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

My iphone has expiry date of 27 january 2015 .. plz tell me will it be covered under warranty on 27 jan or not??

my iphone has expiry date of 27 january 2015 .. plz tell me will it be covered under warranty on 27 jan or not??

Go to https://selfsolve.apple.com/. What does it is say the last day of your coverage?

Dead/bright pixels - not covered under warranty?????

I contacted hp about my brand new beats audio special edition laptop having a couple of dead pixels and was told they do not cover the lcd touchscreen under the warranty - what is that???? it is hardware and if it has a couple dead and bright pixels in the first week then what will happen over the next year? I dont have $600 to throw out every couple months for a new laptop and am very angry at this response ......

Thanks for the help , though it may be too late( not your fault at all , but the tech support) . I was contacted through pm and responded with the requested info . The problem is my return window ends Monday and I am hesitant to wait any longer after my experience yesterday. I am finding it hard to trust in hp after being told the LCD panel is not covered under warranty and then getting a email from chat support that said my issue was a bright screen and they fixed it by updating the video driver(neither one true) . To top it off I could not even respond to the email because it was sent from a unmonitored address and it said if I had any "other" issues I should go back on chat again . This is the worst customer service I have ever received.

Is my Iphone 4 charger covered under warranty through my apple care plan

Is my Iphone charger covered under warranty through my apple care plan?

It depends on the nature of the problem. If the charger is damaged because of the user, it will not be replaced for free, but if it's a manufacturer defect, then it will be replaced

Genius told me that my power adapter was NOT covered under warranty. ?????

Not too happy with my Apple store as of late. First I bring in my defective iPhone power adapter for a replacement and was told I had to schedule an appointment with a "Genius". I guess it takes a genius to plug in a power adapter and see that it doesn't work. Of course the next available appointment was 2 days away. So....I leave, make an appointment, come back 2 days later and the Genius tells me that the power adapter is not covered under warranty. Is this correct???? This is crazy. He actually told me that I could just buy another one there for $29 or find one on Ebay.
I don't even really have much use for the power adapter, but I find it very hard to believe that it is not covered under the same 1 year warranty as the phone.
Is this true?
Thanks.

I have had to deal with the "genius bar" for 4 weekends straight now, with one more weekend to go. All to simply get my Apple iPhone bluetooth replaced. They gave me a refurbished one which was still broken, and they didnt know how to even use their own software to do the rma. So far my worst experience with a store in a very long time and I have no plans of doing business with Apple through one of their "genius bars" ever again. Heck, I had to show the so called iPhone genius how to pair the headset with the phone. Quite pathetic.

My Macbook Pro charger has a fault. It blows the fuse when I plug it into a wall socket without being connected to the laptop. is it covered under warranty? I got it in December 2013

my Macbook Pro charger has a fault. It blows the fuse when I plug it into a wall socket without being connected to the laptop. is it covered under warranty? I got it in December 2013

Did you purchase Apple Care prior to your 1 year warranty expiring?

Is laptop's outer body covered under warranty

hi
afternoon
i have a pavillion p15 077tx it is six months old and have cooling fan replaced after three months now problem start arising , the base is cracking under graphic card area . but i m cleaning vent every weak and no signs of overheating
now the question is will it be covered under normal warranty or adp pls reply soon

Case by case. The warranty covers defects in materials and workmanship and if the plastic is failing in normal use without external trauma it might be covered although it would be unusual.

I just cracked my ipad screen. is that covered under warranty

I just cracked up ipad screen. Is that covered under the warranty?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

Are scratches covered under warranty?

Similar Messages

Maybe you are looking for