Are Sky telling me the truth

I have been waiting for almost a month for my fibre broadband to be connected. Sky are telling me that it is due to a capacity issue at my exchange, fair enough, but that it is Openreach who seem to be dragging their feet to resolve the issue. My local exchange is Hatfield, Doncaster. Does anyone know, especially anyone within BT, whether Sky are being honest or just fobbing me off again. I have to say that if they are fobbing me off they can kiss goodbye to over 15 years of me being a customer.
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pncambell,
From your results FTTC broadband is available from a BTWholesale provider (such as BT Retail with their FTTC BT Infinity Service) however as Range B is estimated 22.4 to 10.7 mbps due to your distance from your DSLAM cabinet, BT Retail may offer you their sub 15mbps FTTC fibre broadband called Faster Unlimited Broadband instead of their BT Infinity broadband.
Technically their isn't a difference in how FTTC BTInfinity and Faster Unlimited Broadband is dilieverd to the property, just that Faster Unlimited Broadband is specially for those who are estimated under 15mbps for FTTC.
jac_95 | BT.com Help Site | BT Service Status
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