Are the [expletive deleted] at Adobe doing anything to improve this forum?

We were informed some time back by an Adobe representative that frequents this forum that he would look into why we keep having to login each time we revist the forum.
Although we have this 'tick to remember your details' box on the login page it never works. Now I am finding when I login I then get logged out for no reason but still says I'm logged in.
I keep getting an 'internal server error' jump up on my screen.
This forum software is complete [expletive deleted] Either supply your customers with something reliable and user-friendly that actually works of get rid of it completely - bunch of [expletives deleted].

JIve absolutely DOES NOT have access you your AdobeID account. That's why the SSI process is complicated - you sign in on the secure adobe.com server, then your verified session is passed over to Jive's network using a chain of session cookies. All Jive can see is your userID, name and email address (the stuff shown in your forums profile) - not your password, bank info, etc.
mytaxsite.co.uk wrote:
These forums are managed by Jive and so it must be a security nightmare for them to have access to people's personal data including credit cards and bank info!!!
Adobe made a policy decision that all services will be accessed via AdobeIDs - that goes for websites, SaaS subscriptions and product activations. It's done for perfectly valid reasons - for example if a customer asks a question in the forum about a purchase, Customer Care can immediately pull up the order history as they can search for the forum user's email address (which is unique to an AdobeID, so the forum user must be the same person). Since we switched to AdobeID logins, hundreds of people have been helped this way with activations, lost serials, etc. so it's not going to change back.

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