Are the replaced device from apple old?
I am in Hong Kong. I've replaced an iPhone 4S from apple but its serial number starts with DQG instead of the original C37. Is it an old device? It has a yellow screen and there is glue on the bottom of the device.
For a 4S, there isn't really a way to check. It may be fresh out of a factory, due to the screen problem (glue hasn't dried yet)
Similar Messages
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Where are the files migrated from my old pc?
I used Migration Assistant to transfer files from my old pc laptop to my new macair and although it said it was successful, I can't find any files...no music, no photos, no documents. Any ideas??
the BEST solution for me was going to this link
http://www.macobserver.com/tmo/article/welcome_to_os_x_migrating_itunes_from_pc_ to_mac/
it was a MILLION times easier than Migration Assistant PC-to-Mac
and the best part there is no "other" user accounts and passwords to deal with!!!
just FOLLOW the steps!! I transfered my Itunes library & pictures all in like 15 min with my ethernet cable! -
Where are the supposed "Geniuses" from Apple to help with this situation?
Why do the Apple "Geniuses" (and I use the term VERY loosely) never show up to help with unpopular situations?
There are a lot of people having troubles with iTunes Match and NOBODY is helping!
Not cool!
Same for me:
iTunes Match won't stop updating.
What's going on?This is a user-to-user forum. No one employeed by Apple posts here.
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Replacement iphone4 from apple store locked or unlocked?
I just went to apple store and get the replacement iphone4 from apple store, and my old iphone4 was unlocked, so the replacement iphone4 that apple gave me is locked or unlocked？
If the iPhone has, subsequent to the original purchase, been legitimately unlocked (as happens in UK )by the carrier, then a replacement either as a warranty or out of warranty will be unlocked as long as the transaction is carried out in original country.
However make sure the Genius is clearly aware that the iPhone is unlocked
I have replaced an iPhone4 in warranty and replacement was correctly locked whilst a 3G was unlocked by O2 and the out of warranty replacement was correctly unlocked -
I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but said to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage
Can you clarify your problem? Are you having trouble restoring your new iPhone from a previous phone's backup? Or are you having trouble logging into iMessage?
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I am not finding my backup of my Iphone 5 that I backed up in itunes. I need to put the old information on my replaced phone from Apple care.
the itunes back up can be found in preferences/devices on ur itunes
the preferences can be reached by going to:
windows pc: edit/preferences
mac pc: itunes/preferences
check ur icloud as well in case u had the 'back up to icloud' option checked instead of the 'to this computer' option when u backed it up to ur itunes.
if neither of those have ur back up then ur back up is not in that pc and not in ur icloud for that apple id. it might be somewhere else (another pc maybe) or it doesnt actually exist. -
On my new Imac I saved some files on the free trial version of Pages, since downloading the full version from Apple, have been unable to save or print from old files saved when using the trial version. Any ideas? Thank you!
My guess is the 30-day trial period has expired but you didn't remove the trial before installing the full version. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip. -
How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and only offer so so apps like IMovie and GarageBand ? While other developers are offering much better apps like pinnacle studio for video, Cubasis and Auria for music production, apple has not showed much growth in terms of innovation. While there's nothing wrong with making an app like GarageBand where "anyone " can make a song, how about something for real musicians or an app not so basic as it get for video editing? After spending 0ver $700 on an ipad I'd be willing to spend more than $5 for a better video or audio app.
First, try a system reset although I can't give you any confidence. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
i am changing from an iphone 3G to an iphone 3GS and i was not offered an option to restore the new device from a backup of the old device - how do i reset the new device to allow me restore the data from the old one to the new one?
Go to Settings>General>Reset>Erase All Content and Settings. This will return it to its new out of the box condition. Go through the setup screens again and you will be given the option to restore from a previous iTunes or iCloud backup (see http://support.apple.com/kb/HT2109).
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I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there. Now when I open the photos on my new Mac Book Pro, they are small - am I missing something?
I am using 10.8.2 Mountain Lion btwI dragged the Photo library icon from the backup drive on to iPhoto on the laptop
That means you imported one Library to another.
Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
So the reason you're seeing small photos is because you're seeing the iPhoto thumbnails from the back up library.
So, what to do?
Do you still have the back up? If so, trash this bunged up library and restore from the back up again. HOw to restore will depend entirely on how you made the back up, but no version of restoring includes importing the library.
Regards
TD -
I have acquired a new lap top and wish to transfer my use of the Creative Cloud from my old laptop. How do I uninstall and then reinstall on the new device ?
Richardwmills for information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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Heey, Im from Brazil and this week I'll go to the USA and I wanna know if the ipads 2 from apple store are unlocked??
As long as you purchase the GSM (AT&T) version, not the Verizon version, it will not be carrier-locked.
Regards. -
i don't know where to tell the iphone that it should look onto the icloud and get the back up from my old device. This page says I will be prompted but I have not been. Where should I look?
Settins > General > Reset and then Erase all content and settings. Then during setup assistant click restore from icloud backup
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The standard apps from Apple crashes on startup. What to do?
The standard apps from Apple, the apps that were on the phone from the beginning crashes on startup. The app store and safari for example. What can i do?
Safari, mail, youtube, weather, app store and more, none of them work, but every other app that i have downloaded works like a charm.
I cant find that there are anyone else with the same question so please help me.
I tried everything that is possible trhough the iphone, like reboot and hard reboot and restarting or freeing memory, but nothing works.
I have the iphone 3gs with 29,1 gb and 4,1 gb free. i have the ios 4.3 and im about to update right now.
Do i have to restore my iphone? I just connected it to another computer since my normal computer with the security backup is in for repair. will it work to restore to my backup even though the backup is taken after the problem? if not im gonna loose all my data since i dont have y old computer's hard disk.
Please help me!!!Try here: http://support.apple.com/kb/TS1702
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My iPhone 5 can't ever find my wifi in my house unless I'm like 5-10 feet from it. I bought the iPhone 5 from Apple's site and my carrier is AT&T? My iPhone 3G's wifi was hands down better than the 5's. Apple needs to get their customers the solution ASAP because everyone will blow through their data plans.
Lawrence, I wish it were so simple. Many of us have tried everything you have suggested and much more. I have even tried two other routers at home. My phone connects to public wifi fine - have tried 3 so far with no problems. Even on my home router, if I remove security, no good. I read that ipv6 is necessary, and one of my routers does support that, but still no luck. The phone started out OK, with a small glitch that I though iOS 6.0.2 would fix. The glitch was slow throughput and failure to connect automatically to known networks, along with dropping the wifi connection when charging and sleeping. My big problems started after connecting through a range extender at home, but I've chased enough coincindental red herrings to feel that is not the issue. If it were, then changing my home router would have fixed it, or there is a serious software bug in the OS. I'm just not going to waste any more time on it. Hoping a replacement will do the trick, but I've also read that many replacements fail. Somewhere, I saw that up to 60% of iPhone 5's are having wifi issues. Can't remember where, but am looking for it. Meanwhile, ZD Net is reporting on it too. The scariest symptom I've encountered is that a few times, after resetting network settings, the "Join" button was disabled. Go figure.
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