Are there any other support options?

Does anyone know of a legitimate alternative human support option for Firefox, such as telephone, or chat, or direct one on one email, including paid/fee-based, options?
Thanks,
SK

iamjayakumars,
There are a number. This forum method is cumbersome (though very good, and people are very helpful), and often the elapsed time is too great for the nature or severity and/or urgency of the issues. Then, when you do get an answer, with - refer to such and such link or article, and try it, there are subsequent followups that can occur, again with the wait involved, and another layer of complexity to the problem. I would like at least have direct email with someone, or "someones, ".
For instance, see my question posted 03/3/13, 7:56 AM -
"I would like to change my mozilla support user name. Or, delete my account/login and create a new one. How do I do it? "
It is now 04/06/13, and not resolved, and this is a straightforward one, without complications.
I've got more complex ones that I would be better served with direct one on one communication. I would pay for it.
Also, see this question -
"How can I find/restore inadvertently deleted Bookmarks Folders, Bookmarks, and Bookmarks Toolbar Bookmarks?"
posted by stevek302 (that is also me), on 3/29/13 10:20 PM. I tried the profile method. but while installing, I chose a different folder/path then the x86 location, which is by design. At first it seemed to work, it was a clean install, without my 20 extensions, and 150 Bookmarks folders, and 100 Bookmarks Toolbar bookmarks. But now the new profile is no longer in Profile Manager. I ran the .exe setup file again, again chose a new folder, it appears to have installed in the new folder, but clicking it and opening it in the new folder, it opens with all the extensions, Bookmarks, etc., from the other Default profile. Now, it's 8 days later, and I still don't have it answered. I would willingly pay x amount a year for email, chat, or phone support, even from a third party company. But, Mozilla could use the funds.
There are more things constantly coming up. I am a long term user. I really like FF. It is so customizable. I am a layman, not an IT/computer guy, but hopefully towards the higher end of that scale, though self-taught. I want to keep using it, but as I learn more about it and do more with it, more things come up. Right now, using Google, the results page is behaving as though an auto-paging add-on is working. I want to be able to see the related searches at the bottom of the page, but I can't get to click any because the next page endlessly loads as I get down close to the bottom. I have no auto-page extension or plugin, neither enabled, nor disabled. I may have had one sometime, but not for a while. Yet in about:config, there are a bunch of auto-paging lines. Why are they there if its been removed? And the list goes on.
Thanks,
SK

Similar Messages

  • My computer is a few years old and I understand the One to One membership is only for 1 year. Are there annoy other support options I can purchase?

    My computer is a few years old and my suppost One to One membership is only for 1 year from purchace. Are there any other suppost memberships available for purchase?

    Do you mean physical support for repairs, or just advice? The latter is available free of charge on these forums as well as in Apple Stores.
    Apple Support Options:
    http://support.apple.com/kb/HT2046?viewlocale=en_US

  • Are there any other rebooting options for the Toshiba, Satellite A215-S7425 without discs?

    I can't find any of the reformatting discs my laptop came with. I was wondering if there are other possible ways to wipe everything off my laptop without performing a manual reboot. I.e. On start-up menu pressing F10 or so?
    Please help!

    Do you just want to reformat the hard drive or do you want to install and OS (as in recover the system to it's factory out of box state)?  If all you want to do is reformat the hard drive you can use any number of self booting tools that you can download.  All formatting does is prepare the hard drive for use by placing magnetic markers on the drive surface to define the sectors in which data is stored in preperation to installing an operating system.
    If you want to actually install an OS hold down the 0 (zero) key when powering up the system.  If it has a hard drive based recovery system this will invoke it.  If it doesn't then you'll either need to find your disks, contact Toshiba and order replacement disks as per this post, purchase a new Windows disk to install Windows, or download a free Linux disk and use that. 
    Plus there is no way to do this without doing a reboot of the system.  It's physically impossible.
    If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

  • Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I inste

    Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I instead just keep everything on my ipod and then if I have to get a new computer or something just download all my songs from the ipod to my new computer's itunes? Will that work? Will I still be able to keep all my songs that way?

    I'm going to assume the consolidating files does not work due to hard drive space limitations.
    Since you're moving to Windows 7, have you tried using the Windows files and settings transfer utility?  That will move everything for you to the same location on the new computer, it also allows some control over what actually gets moved.
    Alternatively, if you know the location of all of the media, it can be manually moved by copying it from the old computer to the new computer in the same location.
    Also, using the Apple article on moving the library, take a slight twist on what it says.  Move the iTunes library to the external drive, update the settings in iTunes to reflect the library being on the external drive, then consolodate it.
    The options are endless for moving the library... it simply takes a little effort to make it happen and possibly a twist on existing "standard" methods depending on your unique situation.

  • I have Windows 7, and I am being told that it does not support the newest Ai Illustrator, Are there any other alternate routes I can take to get adobe illustrator and photoshop on my computer? Perhaps an earlier version? Thanks! ~

    I have Windows 7, and I am being told that it does not support the newest Ai Illustrator, Are there any other alternate routes I can take to get adobe illustrator and photoshop on my computer? Perhaps an earlier version? Thanks! ~

    houseofrest,
    According to this page, you can use it for CC:
    Adobe Illustrator CC for Mac, Windows, PC - Tech specs
    Or you can buy CS6:
    http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-illustrator.html

  • TS4268 I've tried the listed troubleshooting procedures to activate Facetime and iMessage, but no luck. Are there any other options? If it helps, I'm currently overseas and only using WiFi to connect.

    I've tried the listed troubleshooting procedures to activate Facetime and iMessage, but no luck. Are there any other options? If it helps, I'm currently overseas and only using WiFi to connect.

        lovethoseleaves,
    Oh no! I am saddened to hear that you are having troubles with your MMS pictures. I know that this can be an important thing to be able to do. I appreciate you working with us to get this matter resolved as well. I see that you have spent time working with us, and I know that can also be frustrating. There are a few things we can check though. Are these to any specific numbers or all? A factory reset certainly should've resolved this. We can check into the account set up as well for that if need be. Please share any additional details that you can think of. Thanks.
    ErinW_VZWSupport
    Follow us on Twitter @VZWSupport

  • Are there any other hidden editing options?

    Thanks to this forum, I've found the redeye tool in iPhoto to be quite useful, but this wasn't the case before I found out about the Caps-Ctrl-9 trick that was posted in this forum.
    Are there any other tricks that anyone has discovered in iPhoto that isn't mentioned in the help list?
    And any speculation as to why these tools aren't mentioned in the help file? I mean, at first I was ready to give up on iPhoto because of the weak redeye. Why wouldn't they show us how to do this?
    Thanks again to everyone here for contributing and making this a great place to learn about my Mac!
    Paul
    15" MacBook Pro 2.33GHz   Mac OS X (10.4.8)  

    Paul:
    Welcome to the Apple Discussions. There is a hidden feature for changing the Redeye and Retouch tool size:
    How to Change the Size of the Retouch and Red-Eye Removal Tool
    Type Caps lockControl9
    Undo caps lock
    Click on the Retouch or Red-Eye Removal tool
    The tab key will toggle between cursor types, a cross or a circle
    The "[" and "]" keys decrease or increase the size accordingly.
    NOTE: Using the "{" "}" keys will will change the value next to the circle and that represents the degree of change or intensity that the tool imparts on each pass.
    Also check out the tip at the end of my signature for backing up the library database file on a frequent basis.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application, iPhoto dB file backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

  • Are there any other languages based on the JVM?

    are there any other languages based on the java virtual machine? woud sun allow/support that? are there any projects on this from sun or other enterprises? or some openssource projects from some enthusiastic people?

    the list counts 160 languages!Ah well... looks like I was rather wrong then :-(I'm not so sure you were. When I first started with Java I expected a number of other languages to appear that would compile to Java byte code. To me it seemed an obvious way for toolmakers such as Powersoft (PowerBuilder) to get into the Java market yet still keep customers tied to their toolset but this hasn't seemed to happen.
    There may be 160 languages/tools on that page but how many are in widespread use?
    Col

  • Are there any other flash players that you can use on Safari other than Adobe

    Are there any other flash players that you can use on Safari other than Adobe?

    Not as far as I am aware.
    The latest version of Adobe FlashPlayer can be obtained from here:
    http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
    You can check here:  http://www.adobe.com/products/flash/about/  to see which version you should install for your Mac and OS The latest version, 10.2.152.25 or later, is for Intel Macs only, as Adobe no longer support the PPC platform. Note that the latest Flash Player update only works on YouTube with Safari in 32 bit mode - until YouTube correct this.

  • Are there any new printing options?

    Are there any new printing options in iPhoto 6?
    Such as printing the images with file name and/or comment?
    Or printing 4 of them on a single sheet of paper and get them in the correct (reading) order?

    Interesting thing is that I do not have a Print button at the bottom of my iPhoto window. I can get to the print window via the menu but no print button. The preference file has Toolbarshowprint set to yes but no button. Strange. Where is it on your iPhoto, between which other buttons?

  • My iPad would not complete the back up to iCloud.  The solution re: resetting my iPad did not work.  Are there any other ideas?

    My iPad would not complete the back up to iCloud.  The suggestion re: resetting the iPad did not work.  Are there any other ideas?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT5071 are there any other templates we can choose from?

    Are there any other templates I can choose from or I can buy? 

    Yes - see the Mac App Store and try Google.

  • Are there any other templates available besides those that come with numbers?

    Are there any other templates available besides those that come with Numbers?

    Hi David,
    If you have Numbers '09 there is a Checking Register template that might suit.
    Numbers can open Excel templates and documents. Do a web search for checking register spreadsheet.
    Regards,
    Ian.

  • Are there any other software?

    are there any other software as well as labview?

    Nope. LV has been shown many times to be the best solution for most types of applications--assuming you are wanting to do something like write a word processor or operating system.
    Mike...
    Certified Professional Instructor
    Certified LabVIEW Architect
    LabVIEW Champion
    "... after all, He's not a tame lion..."
    Be thinking ahead and mark your dance card for NI Week 2015 now: TS 6139 - Object Oriented First Steps

  • Are there any other enhancements in noise reduction tools in CS6

    Are there any other enhancements in the noise reduction tools besides the improvement mentioned of the spot healing brush. Are there improvements on the click and pop removal tool and the noise reduction in the spectral editing view. Quite anxious to know...

    Paul:
    Welcome to the Apple Discussions. There is a hidden feature for changing the Redeye and Retouch tool size:
    How to Change the Size of the Retouch and Red-Eye Removal Tool
    Type Caps lockControl9
    Undo caps lock
    Click on the Retouch or Red-Eye Removal tool
    The tab key will toggle between cursor types, a cross or a circle
    The "[" and "]" keys decrease or increase the size accordingly.
    NOTE: Using the "{" "}" keys will will change the value next to the circle and that represents the degree of change or intensity that the tool imparts on each pass.
    Also check out the tip at the end of my signature for backing up the library database file on a frequent basis.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application, iPhoto dB file backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

Maybe you are looking for