Are there other possebilities like open the pc to find the model numb

Hello, i want to find out if my creative xfi champion series can decode dts or not. That seems to depend on follow 2 models. SB046A/SB0256 or SB0466/SB0256. Can that not be find out with the serial number? thanks TheAI

hello,
now im telling u something: Im not an computer idot who doesnt know to make a complete newinstall of an driver. Im studing computer sience. And i have already reinstall the driver completly and im not going reinstall vista! Ok i have not so much digital audio knowleage. And the creative knowlaege base and the helpfile is an joke (doesnt found why i couldnt activate dolby). Its now the first time that i have found that i can read the model number on the package...... And its quite a joke that u sell sound card with different specifics on the same name. Im sorry that you have that u have so much bad support requeusts. But im suching for long for a resolution and im realy fustrated. The support is in the most cases realy bad. The most time i get support repley there with wrong solution because sb has just read a part of the mail. Thats not only you. Asus, sony ericsson....... I have now google so much and dont find a real solution for this beause its really the dam problem. I had realy not understood why the card not give an nice 5. signal to my amp. I never see an dts or dolby symbol in the menu. Never decoder options or passtrougth (ok i know its automatik activated, creative told activate it's!) and i have just bougth the card for my amp. But now i have now found the problem "SB046A" (no decoder)... know that because i saw a picuture of the decoder option and its that what i really need. I try to install an mod driver who have fixed much thinks and hope the card has the future and it is only a software difference. And its a joke to fix this with a 5$ very old power dvd software. Im completly sure that the games crash on the open al. Im realy realy disappointed because of that. Realtek brings ofter driver and look it also support the amp. Dont know why but i have a realy 5.. Ok it has not so much soundhardwarefutures like creative but the driver are very good. So i hope i have now right and good explaind it, because my english is ver bad.
have a nice weekend.
Claude

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