Are you a Veteran? Stay away from Verizon!

If you are veteran hoping to get a 15% discount from Verizon then stay the heck away. You won't get it. Go with AT&T who will give it to you. I'm regretting switching over.
Went into official Verizon store with DD214 in hand. Verizon agent scanned document, assured me I would get the 15% discount on my plan immediately. I actually asked two more times just to be sure. She assured me each time. Verizon site says I am verified.
First bill came, no discount. I called Verizon and they said it can take 30 days. Upset me a bit but I waited.
Second bill came, no discount. Chatted with a Verizon representative who said my plan is not eligible. I checked my plan details. Nothing written there about it being in-eligible. Checked the Veteran Discount FAQ and it specifically states: Note: some plans and features are not eligible for discounts and that limitation will be called out in the plan details. However, my plan details say nothing of the sort. The agent could not give me the discount and just kept repeating that my plan was not eligible for the discount.
So even though I was promised the discount from a Verizon Wireless Agent at an official store and my plan does not say anything about me being in-eligible, Verizon has refused to give me the discount due to very arbitrary wording. They even have a link that is suppose to show you in-eligible plans but it does not work. The representative told me that they change the eligible plans all the time. So even if I got the discount they would probably just change the eligibility in the future.
I was about to recommend a few other veterans to move over to Verizon but now I am telling them to go somewhere else. I should inform the local Department of Veteran Affairs here so they can properly inform any veteran that might call in and ask.
Verizon should be pretty ashamed of themselves.
My Plan: Single Line $60 - 2GB

I Totally AGREE...STAY AWAY FROM VERIZON!! Work for Fed Govt, DoD....according to Verizon's rules, Qualified for the Employee Discount....NOT.....Previously worked for Kroger...applied for the employee discount as a Kroger Employee and the discount never showed up on the billing....Customer service WAS NO HELP....signed up with a Verizon Rep at one of their stores.....Go Figure...Now signed up for employee discount (GOVT) over the net. Said was eligible...After signed up called to verify the discount..Rep said , Oh, you're not qualified?????? I hope that you get your issue resolved. You would think that being you are ACTIVE DUTY...and....service our wonderful COUNTRY (US) that Verizon would even be more helpful and courteous to you, as an Active Duty Service person!!! GOOD LUCK TO YOU...AS FOR ME....As soon as my contract is up, AUG 14, 2011 ( I Can't WAIT)...I'm changing over to SPRINT....Several co-workers use SPRINT...love the service and told me that there are NO HASSELS about giving the US GOVT EMPLOYEE DISCOUNT....{please keep your posts courteous}....SPRINT ROCKS!!
Signed...Disgruntled customer

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Poor Customer Service!! Stay away from Verizon!

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Hello njackson82!
I'm sorry for any miscommunication or confusion regarding your account with us. I don't want to lose you and would love to make things right. Please elaborate on the issue at hand. We'll be happy to help, and I assure you that we will provide you with 100% correct information.
ChristinaB_VZW
Follow us on Twitter @VZWSupport

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[http://support.mozilla.com/en-US/kb/Safe+Mode] 
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What it boils down to is a matter of ethics, and it's wrong. But the web
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Why are my text messages not delivered from Verizon Customers to my new provider?

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I have been right next to a friend with a Verizon android who texted to my non-Verizon android, and it never got through. My new provider says that this is not uncommon.
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Verizon, please take responsibility to fix this!

rowdyonez, thanks for helping us support Frustrated_Former_Verizon_Cust with information regarding how to resolve their text messaging issue. Let's make sure that this isn't a memory capacity issue. The first thing that we recommend is to delete all unwanted text messages and power the devices off/on to soft reset. Keep us posted. We can assist right here in this forum, too.
LasinaH_VZW
Follow us on Twitter @VZWSupport

EA6500 worst experience - stay away from this router

Hi Everyone,
EA64500 is worst, stay away from this router, since last 2 days I spend more than 4 hours with Linksys support and it is useless ans wastage of time.
I am going to return this junk to Costco. It works for 2 months only after spending hundreds of dollars. It sounds rosy but the product is crep.
Check out real problem at following link
http://www.gottabemobile.com/2013/05/12/linksys-ea6500-wireless-router-a-beast-to-set-up-but-then-wo...

There are many reasons why a connection could be intermittent. It might be because the connection to the ISP is unstable, to much wireless traffic, frequency interference from other wireless devices, physical obstructions or corrupted router firmware.
The location where your wireless router and computer are placed affects the performance of your wireless network. To boost the wireless signal, it is ideal to place the wireless router either in the central part of your house or in a location free from any obstructions that may block its range. The frequency used by your router’s wireless network can be set to 2.4 GHz, 5 GHz, or Mixed. Interference happens if there is conflict with some wireless devices that are also using the same frequency within your network. The most common examples of devices that use the same frequency are cordless phones, microwave ovens, and baby monitors. Another factor that could cause interference would be a separate wireless network which operates in the same frequency as your routers.
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How do i get rid of the message that says would you like to navigate away from this page?

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Sisoftware Sandra: Is there a reason to stay away from this software?

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Is there a reason I should stay away from Sandra?

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Hi every time I navigate to a new page on facebook, I get the same confirmation message, Are you sure you want to navigate away from this page? Press OK to continue, or Cancel to stay on the current page. What I want to know is how to stop this message

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Im on like facebook and when i go to navigate around on the site it is asking me everytime are sure you want to navigate away from this...how do i get that to stop asking me and just go where i click

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Stay away from BT - my personal experience

Hi,
My name is Rubens Kubiak, joined BT on 22nd March. So far, BT has been the worst ISP I've ever seen - by far.
I placed the order through phone.... decided about the broadband package and landline calling plan, perfect.
A few days later, I called BT to inform that the starter package should be delivered in my office, as I would be away from home (where the broadband would be installed). I received a phone call and an email confirming the change, and the package would be delivered then to my office address.
What a surprise? Nothing arrived in my office. They tried to deliver it.... at my home. Unbelievable, with all the planning beforehand, phone calls and e-mails and confirmations. A really bad start.
I just managed to get the package in the Post Office by saturday (23rd). Installed and everything was working fine.... for about one hour. Then... got disconnected. About three minutes, no internet. Then, since 23rd March, every single day I got disconnected about 10 times a day. It lasts about 2 or 3 minutes, but is really annoying for a service that is not cheap and should work smoothly. Now the best part. Try to call BT. Try to reach the technical support. IT IS A JOKE. During the day, takes about 30 minutes (if you're veeery lucky) to speak to a human being. Today I waited 1h40min.... with no answer at all.
Well.... P2P connections (torrent, etc) are also highly controlled by BT, and is practically impossible to download a file. The speeds are really low. Fine, I agree with the policy, so everybody can have a good connection. But nobody tells you that when you're purchasing the broadband via phone. Even when you tell the operator that you want a complete and unlimited package because you download too much. They should have been decent and tell the facts straight away! They should have explained me that.... don't you think BT?
Now, speaking with the tech support.... they told me that's normal during the first two weeks or twenty days the connection being unstable..... it's a period of stabilisation. Period of stabilization? When purchasing the package through phone, nobody ever alerted me about this facts. They told me now, that I'm facing the problem. Not good, BT.
Now they told me to wait until 5th or 6th of April to see if the problem is solved. What is that? I'm paying for a product...... that nobody told me would be unstable for a while..... and why on earth should I be patient?
I hate things like this..... loads of excuses.
I purchased a product, and I'm not happy at all...... delivery was a joke, the seller hid important facts about the service, and now the best part: trying to explain I'm not happy at all, and want to cancel the whole stuff. I've been a customer for 5 days..... and just want to ship the equipment back, pay for the month I've used and forget about BT.
But..... mo make me feeling like a clown, BT wants to charge me THREE HUNDRED SIXTY SOMETHING for cancelling the service.... as contract cancellation fee.
C'mon BT. You guys should be ashamed! Anyway.... BT is not authorized anymore in my bank account. I'll pay for the installation, for the service I've used.... but I'm not going to pay any kind of cancellation charge.
It's been less than a week I'm a customer..... and already a unhappy one. I just want to forget BT and go for another ISP.
Well... that's my personal experience, and my personal thoughts....sorry about being rude sometimes.... but BT is driving me crazy here!
I'm moving away from BT by the end of the month, maximum....... anyone experiencing the same problem????

Hi rubenskc
I can understand that you are annoyed about the delivery and if you didnt know about the stabiisation period.
The stabilisation period really should have been explained on the call, but as others have posted, its an important part of activation in order to get the best speed from your line.
Best to leave the hub alone to do its thing and dont be tempted to reset. Have you noticed any improvements since it was activated?
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

When you want to get away from programming Java...

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(Plus, any PC Game suggestions are welcomed.)
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--Todd

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Are you a Veteran? Stay away from Verizon!

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