Are you baiting and switching? Trial offer shows no results and drives me to paid subscription? Did not expect it from you.
The subject lne says it all--shame on you.
Hi bumanuel,
Did you download a 30-day trial of Acrobat? What are you trying to do with that trial? Did you want to convert PDF files to Word/Excel, for example? Or some other task? The 30-day free trial is just that, and there should be no prompts to buy anything. Once the trial is over, either you subscribe at that point if you want, or just stop using the software.
I would love to help--let me know what I can do.
Best,
Sara
Similar Messages
-
These are the complete error messages:
Problem signature:
Problem EventName: APPCRASH
ApplicationName: iTunes.exe
ApplicationVersion: 10.4.1.10
ApplicationTimestamp: 4e4e1904
Fault ModuleName: CoreFoundation.dll
Fault ModuleVersion: 1.630.14.0
Fault ModuleTimestamp: 4e0373f7
ExceptionCode: c0000005
ExceptionOffset: 0004bd33
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1031
AdditionalInformation 1: 9c79
AdditionalInformation 2: 18d391556384f03f39cb1810be4919d6
AdditionalInformation 3: cbd8
AdditionalInformation 4: 7823eb2f440e23b0eb8dcc58dcf1c44e
Problem signature:
Problem EventName: APPCRASH
ApplicationName: iTunes.exe
ApplicationVersion: 10.4.1.10
ApplicationTimestamp: 4e4e1904
Fault ModuleName: QuickTime.qts
Fault ModuleVersion: 7.70.80.34
Fault ModuleTimestamp: 4e13ba08
ExceptionCode: c0000005
ExceptionOffset: 0001ae14
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1031
AdditionalInformation 1: 8324
AdditionalInformation 2: dc7fa06ea83880eb98313b68ffe58b5a
AdditionalInformation 3: 235d
AdditionalInformation 4: f1bfed61b6a8c0959403e4eb3bf602a0
By the way: QuickTime works.
Any suggestions? Thank you for the trouble taken!Taking inspiration from a post by b noir on a somewhat similar problem I de-installed the complete pacakge of apple application on my computer (iTunes, QucikTime and the Apple Support), then re-installed iTunes. Now it works (but it is a mystery why it stopped to do so in the first place. Anyway…).
-
My relatively new ipod touch 16 gb either does not show up as a drive or everytime says it does not recognize my ipod when connected to add music. I didn't have problems loading music originally, but this is a new occurrence. Could you help?
Hey, Thanks a lot. It took quite a bit of time to resurrect this ipod. I tried the upgrade again, but still would not recognize my ipod. So I went to the next step and reset my ipod, wiping of all of the information like it was new. This helped my laptop see the ipod on itunes, but did not sync. So, I deleted the itunes off my computer completely, restarted and then reinstalled the newest itunes, and then restarted. Finally, it recognized my ipod and started to download each song. It took awhile as there was 602 songs, but finally it works. Yea!!! I never had any problem with my old nano, but this touch has been another animal for sure. Thank you again and also the community for information. This was a helpful forum and will recommend to others if they get stuck with their ipod or iphone. Take care, Karen
-
I use an external HD (WD My Passport) to store my iPhoto photos. When I copied these up on another EHD (WD My Passport Ultra): thumbnails, and a lot of the photos did not copy (show "!"). Now 1st HD says its on a locked volume? Why?
Right before the coping finished (started with a 40 hour copy time (I know it's estimated), and with about 30 minutes left, a window popped up and said there was a name conflict between the two HD. Then it wrapped things up in a minute or so. We had formatted the new EHD for Mac. What happened?Oh my! Obviously, I don't know what I'm doing. But I do know that my goal was to do both---backup AND free some space. My iMAc is old (2006) and I upgraded it a year or so ago to Snow Leopard. I didn't think I had the capability of backing up without an external drive, but maybe I do since I upgraded. Do I?
But I bought this My Book mostly for freeing space because I like to make cards in Photoshop and I'm forever running out of space when I get too many layers (don't really know what I'm doing there, either).
Is there some way that I can rectify my mistakes and start all over?
Thank you so much for beng so prompt with your reply and patient with mine. I tried for so long to see the dialog box with the library listings. When I launched iPhoto, even with holding down the Option key, it kept immediately launching into the full screen. Finally, after an hour of doing it over and over again, it worked when I held the key down for 5 minutes. Then when I was typing my reply, I kept getting a message to "Request Time Out." Didn't know how to do that, so kept hitting the OK button and kept typing for another half minute. Finally, when ready to send, Safari couldn't do it. "Try again" exasperated me until I realized I would have to begin again and use Firefox. When I got there and ready to type, I got the message that my message had been retrienved and did I want to use it?!!
So your kindness is very much appreciated. -
How can I activate the Billing Timer icons (Go, Pause, Stop)
in MacFreeLance 3.13? They are "grayed out" and unresponsive. MacXware Support Suite has not provided a solution.Lack of support from that company seems to be a non-uncommon problem. But it's not a problem you will be likely to get help with in the Communities, and definitely not here in the "Using Apple Support Communities" forum which is for questions about the Communities themselves. If MacWare can't or won't help you, you may be stuck, though there was an email address posted in this thread:
http://www.facebook.com/Macware/posts/327848817260562?comment_id=4108331
that may get you a response.
Regards. -
To whom it may concern, This morning I purchased an album, on listening to it three of the tracks are not playing correctly. I read on an apple discussion board that I should delete them and re-download them. This did not work as I was asked to pay for them, and one of the tracks was an album only track.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hello please I want the solution I have in my iTunes I own $ 112 and you purchase from the game of war gold price of gold and 99.99 discount iTunes money did not come in the gold game of war and that I am two days ago, I did not find the solution please I want the solution quickly
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!
In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.
-
I don't know what more details to offer. The browser crashed, all my open tabs were lost, and when I restarted Firefox, it did not give me the option of restoring the tabs. I really want them back. Is there any way to roll back and recover them?
That gripes me to no end, as well. You might think Mozilla could think this one through, at least to the point of realizing there should be a manual means to recover open tabs NOT restored automatically after a routine FireFox crash.
And if Mozilla cannot stabilize FireFox, it will keep losing users back to IE.
The epidemic of crashes seemed to begin when FireFox "improved" itself with the idea of running 3rd party plugins in a "container", which is still far from reliable. I must run SysInternals Process Explorer at least once per Windows session to keep FireFox from destroying itself.
Aside from FireFox being so unstable, Mozilla should show some concern for users and make the manual restore option very plain from the UI-- such as "RESTORE OPEN TABS LOST SINCE THE LAST (*&&!!! FIREFOX CRASH"
Presumably-- and that may presume too much-- Mozilla leaves the open tabs "log" in place during each update. If that record of open tabs remains untouched from update to update, then why does FireFox screw up, update after update, and routinely fail to recover all tabs?
You might think someone at Mozilla would realize something is wrong. I have let Mozilla "phone home" after each crash, and yet the problem continues. -
After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolution from the community, but hope to get the attention of Apple engineers. If you are having same problems or have a miracle cure I am all ears.
May start my own thread, but I'm having similar issues.
I've been using an old iMac (running 10.7.5) and Apple TV for years with no issues. Last week I bought a new Macbook Pro running Yosemite and have had audio issues multiple times. The weird thing is that sometimes it works flawlessly, other times (like now) I spend half an hour just trying to get a song to play.
My issues are: When I got to "computers" in Apple TV to stream my music, my music is sometimes chopper or intermittent, and I seen to know when it's going to happen based on the status wheel just before it plays. When I choose a song, the status wheel will spin for an unusually long time, usually an indicator that the audio is either not going to work, or stutter.
When it does finally pull up a song, the playhead sits at the beginning of the song for a good 3-5 seconds before actually playing. Then, when it starts playing, it's all downhill. It will play a few seconds, drop out, play a few more seconds, drop out, and then ultimately the playhead will keep moving across the song as if it's playing, but there's no audio.
Again, this is a new phenomenon never experienced by me. I've tried everything I could think of, some of them all at once:
• restart Apple TV
• restart Macbook Pro
• quite iTunes/open
• turn off Home Sharing on iTunes then reconnect it
• unplugging and cycling both my modem and router
None of these have alleviated the problem.
The odd thing is, like this morning, the audio started up perfectly and never gave me any issues. It wasn't until later in the day that it started. Perhaps after the macbook pro had been put to sleep? Not sure.
Regardless, this is an annoying trait, one that's new to me and my system (as stated, worked flawlessly until my new purchase), and is 100% limited to either a) the macbook pro b) Yosemite or c) both of them. -
Hello, today I am subscribed to photoshop CC but still has not passed and the activation of the post did not come serial number that do tell me?
creative cloud does not use a serial number. it uses your adobe id.
download the creative cloud desktop app (after signing in with your adobe id), Download Adobe Creative Cloud apps | Free Adobe CC trial
and use the desktop app to install your adobe creative cloud programs.
if you already have the cc desktop app and you need to refresh your adobe id, Sign in, Sign out | Creative Cloud desktop app -
I made a purchase in an app. The app closed and I assumed that the purchase did not go through because it did not appear when I reopened the app, so I "re-purchased it". I was charged twice, but only received it once. What can I do?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I just purchased acrobat xi standard and during installation it said it did not install and that's all. what's next???
Hi smetanka,
Are you installing on Mac OS or Windows, and what version of the operating system are you using? Did you have a previous version of Acrobat on your system?
Best,
Sara -
My CC installation is corrupt. It starts normally and immediately freezes.. Updating did not repair
My CC installation is corrupt. It starts normally and immediately freezes.. Updating did not repair it. How can I reinstall or repair it?
Not exactly the same problem, but might also work for you
-One "drastic" fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
--http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html -
Approximately 15 songs and one book I recently purchased did not sync properly. Once I hooked
It up to my iTunes, they will only play 10 seconds from her song, and the book is blank. Any suggestions?OK. I managed to fix this. That's what I did:
1. In Finder, make copy the audio files that won't synchronize.
2. Rename the files e.g. appending a "2" at the end of the name.
3. Import the files in iTunes (drag and drop from Finder into iTunes' Library)
4. Rename the album in iTunes (e.g. also append a "2" at the end of the album's name)
5. Put the new files in a Playlist and synchronize
After that I removed the original files and changed the names back so that the copy is like the original was before.
I suppose the important thing is to make iTunes "think" that those are new files. Note that I did remove the files from iTunes and add them back without renaming or copying and it did not work. I supposse that the copying and/or renaming is important.
Hope this helps.
Regards,
Will
Maybe you are looking for
-
Some thoughts on Arch's way forward.
I was reading the thread on messed up /opt. when I came accross this article: http://www.osnews.com/story.php?news_id=8761 I have read a few articles which have critisised either arch (quoted elsewhere, MS critisising Linux) and in this one in Arch v
-
How to set Delete Rule to SET NULL while designing relational model .
Dear All, Am new to SQL Developer Data Modeler and was doing some relational and logical design using Data modeler and i want to generate DDL script, while doing i was struck up with this issue. I have two table and tried to give Primary key and Fore
-
Howto insert blob using pear mdb2
Hi, we need a php code snippet showing how to insert in a blob column using pear::mdb2. I know who to make it using oci8 (there is an example in the faq), but we only use mdb2 to access the database. thanks in advance
-
Mi iphone 4s quedo en modo "audifonos"
Buenas noches, Tengo el siguiente problema, el dia de hoy conecté audifonos al iphone y hace un rato me di cuenta que se quedo en ese modo cuando recibi una llama y no escuchaba nada; igualmente, cuando devolvi la llamada tampoco escuche nada. Me di
-
How do I zip file folders to send to Windows users? They can never open!
How do I zip file folders to send to PC users, they always have problems and can't open.