Are you kidding me!! On launch Day!!

Just went to verizon to buy the Nokia 928...want to know why Nokia is WAY behind Android and Apple>. their marketing people must be working for the competition. They launched a new phone today on verizon..the Lumia 928 in only 2 colors(white/black). Guess whatBlack is not available until next week-Really???!!!! Are you kidding me. I wanted to try out the new camera and use it for some end of school stuff for my kids this weekend. Now i have to use my 4 year old Droid 2. Maybe i should just get the Samsung Galaxy 3 and stick with Droids. Unbelievable Nokia!!! Keep shooting yourself in the foot!!!

Fatalattempt wrote:
My dad just picked a Nokia 928 up in white this morning. I am headed to my local store for lunch to pick mine up. I called VZW cust service and they checked stock at my store and they said they do have them in. As long as they don't make me give up my unlimited data I will be picking mine up at noon today. Fingers crossed
If you purchase it at the two year contract price, then you will definitely lose the unlimited data plan.

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Verizon process for iphones for existing customers......are you kidding me?????????

Are you kidding me Verizon???
I did everything you told me in order to get my iphone right away. I got up at 3 am on the 6th and your website was down more than it was up...by the time I was able to place my order you tell me you are no longer accepting pre-orders. Try again on the 9th.
I stop in a store and they tell me they won't get any in the stores, I have to order on line or I will not be able to get my phone.
I get up on the 9th @ 3 am and place my order and they tell me I won't get the phone until the 18th. I am in bed watching the news and they show a lady walking out of a store front with a new iphone. Are you kidding me??? Was she an existing customer or not. Who knows or cares. I don't get mine until after the 18th.
So I go to a store front this morning and they have them in stock so I get my phone? No because Verizon shipped the phone to me at 5 am this morning and they can't cancel the order. They shipped it next day air with UPS but they didn't note for Saturday delivery so I won't get it until Monday....but there is another twist...the weather is bad and may delay the shipment...UPS can't tell me one way or the other so I may or may not get my phone on Monday and I have to stay home all day because they asked for a signature upon delivery.
Are you kidding me??? How is this customer service. Verizon you asked for an email so you could anticipate how many iphones to order. If you didn't get enough to service existing customers in a timely manner why didn't you tell us? If you have the phones in the stores why didn't you send me an email saying that I could pick up my phone in the store and save you the cost of an expedited delivery from UPS?
So here I sit without an iphone. I've been a Verizon customer since they began. I didn't switch to ATT when the iphone first came out. I waited until they announced that they were coming to Verizon. I did everything you asked me to and I still don't have my phone and am being put out to take off work on Monday or not get my phone until ???????????
If I ran my business this way I wouldn't have a business!
**bleep** in Columbus! Are you kidding me????

Same thing happened to me. Very frustrating. My son and I were told four different things by four different reps and also from in store reps. We missed the pre-order, but my son went on-line at 3 AM on the 9th and ordered it. Our I-phone was supposed to ship on the 18th so we cancelled the order and picked one up at the store yesterday 10 minutes after a rep told me I could cancel as long as it wasn't shipped out yet. Earlier another rep had told my son earlier we could bring the order number into the store and pick it up while another told him no you can't do that. After picking up the phone in store, I go online to cancel and can't find it anywhere. I call and that rep tells me its just waiting for a tracking number to ship. So within a half hour I have a second I-phone coming. I called this morning and the order is now canceled, but I still have to deal with returning the other. Had they told me it would ship today, I would have waited because my son didn't need it that bad, but what a frustrating experience. Shame on you Verizon.

Quality issues with Pre and the Touchstone, are you kidding?

Hi there,
I´m really pissed off Palm and the quality of their products:
I got yesterday my third Palm Pre, first one had the oreo-effect (it was possible to move the slider arround 0.5 cm to the right and left), the second one had a problem on the display inside, (difficult to explain was looking like the display comes off the cover), and the third one has 6 pixels not working and the power button is shaking and it seems I will loose it in the next days.
The Touchstone causes problems, if the battery is full, every 10 seconds it is starting to charge again. Thanks for that, my battery has now 250 loading cycles in one night. Had to use some tapes and put it on the stone and now it is working, but this can´t be the solution for that..
Beside that, the webOS is funny and I really like it, but it is a shame. Apple did a lot wrong with the first iPhone, like missing copy&paste and MMS, but the Pre? One notification sound for SMS, Email, Chat, System sounds? Are you kidding? A 50,- Euro-Mobile can make it better. In 1.3.1 it is possible to select a ringtone for SMS. Great! And for Email? I don´t know if I got a SMS, Email, System hint or Chatmessage..
And I found a really anoying bug right now: if the battery is empty, it looses the time, if the network time is set to off. So my Pre shows me 30 min in the past (actual time on the pre 22.59)
Sorry, but this is not the right way for a come back..
brasax
Post relates to: Pre p100eww (Sprint)

This is how you adjust the AirPlay speaker from your iOS device now. Not from the right of the volume bar in iTunes like in the past. hope this helps. Just above the camera and calculator icon on the bottom. My "iHome iW3 E7046D" is the chosen device.

Droid DNA software upgrade - are you kidding me?

I don't know who they hire to design anything - but this MASSIVE upgrade just jacked up my phone and hardly works! None of my calendars are syncing, they took all my customization and tossed them, the look and feel is B&W and boxy! This designer should be fired!!!! I have had a day with this crap phone and I'm about to flush it and go elsewhere!!! ARE YOU KIDDING ME!?
Beware those waiting for the samsung upgrade...if its this bad, you may want to look for a different carrier.

I am with you folks. The new os for the HTC DNA is a real step backwards.
I Called HTC and Verizion and found no way to revert the phone back. Had I known what the update would have done. I would have said NO NO NO!!!!!!
this is my 3rd HTC, from the Incredible, to the Thunderbolt, to the DNA. I have loved them all. everything I liked about my DNA is gone, now it just looks like a samsung S3. I lost just about everything I liked about the phone. the skins for the home and lock screen are gone. the phone has a brilliant 1080p HD screen to display a now Black and White weather widget? I lost the ability to open 3rd party apps form the lock screen. lost my cool clocks for the lock screen. all the app icons are more dull. the camera has less on screen options. for example : before the change you could switch cameras with just a tap, now you need to enter the settings first. there is so much I dislike about this phone now. too much to list. please someone with any brains reed these and put out a new update to bring back all the great HTC options. If it's not broke don't fix it. Is this just an attempt to get HTC users to dislike their phones enough to want to upgrade. I was looking forward to the front loud speakers of the new HTC ONE. I wish my DNA had them. HD screen with crappy sound. If the new HTC ONE is like this one. I will be looking else ware for my next phone.
To HTC,
Please bring back all the old features I am obviously not alone here. I know I am only one person and maybe just a drop in the bucket as far as revenue goes, but you will loose a loyal HTC customer for life.

Why can I not install Adobe Flash Player on my Samsung III phone!?!? Are you kidding me!?

.Why can I not load Adoble Flash Player onto my Samsung III phone !?!?Are you kidding me!? Or am I doing something wrong?

Hi, I don't know. It is not too helpful to only know that you have a computer.
eidnolb

Are you kidding me?

Dear Nokia,
It is one thing that you postpone introduction of lumia 920 for 5 months in the Netherlands, it is a different thing that once you finally do start delivering phones, you can only deliver black and white models.
Are you kidding me? Really? All this fuzz about colorful phones, the add ridiculing Iphone for not have any colors and than all you can deliver are black and white phones? How incredibly ironic is this add you made.
I have never used a mobile phone other than Nokia and I could easily continue that with the Lumia 920. But you make it almost impossible to love Nokia. Your introduction of the new Lumia's in the Netherlands is close to a total disaster.
Please please please sort it out very soon! The failed introduction of the Lumia is to me by far the loudest signal ever (louder than most of my friends have ever given) me to buy an Iphone 5. That really should get you worried.
Yours truly but not for very long anymore,

palaidniex wrote:
So, i received from service Lumia, that had problems with some homepages woth messahe, that I have to regularry update software. My surprise was that now I have still "unreleased" win 7.8 on my device (Nokia lumia 800). Why confuse customer and blame him for update that is unavailable for him? I have now ver WP 7.8, OS 7.10.8858.136; firmware 1750.0823.8858.12460 on my phone...
So it does not hang any more on those internet pages that I experienced before. But there i can not find local keyboard input language. Previously I had heard and red rumors that at least all EU country languages in new 7.8 will be supported. Does it mean that there will not be this support or I have very first upgrade that will have these additions later?
So, you had your Lumia in for service and it came back with WP7.8 installed. You find it odd since WP7.8 has not yet been released.
What I find odd is that you were referring to your GFs Lumia before and now it seems it's yours. But anyway. Whether the service centre made a booboo or they were instructed by Nokia to upgrade if needed or the Lumia was send to a Nokia Repair facility and was updated there, this is bad for you how?
That said, the update fixed your issue and so the phone works as it should. Again, this is bad how??
Local keyboard input has been available before 7.8 so what are you saying?
It is also still in the same place as before so what are you saying?
Between 7.5 and 7.8 no additional languages were added, you heard/red rumours but hey were false.
If after all this you need to know where you setup the keyboard input languages you want to use try this.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Are you kidding me? can't open 2008 Numbers?

Just got the new numbers and it won't open any of my old 2008 numbers files. Can't open because it's too old! ***? You need to BUY iWorks 09, save the document and then open it in the new Numbers 3? Are you kidding me? BYE BYE APPLE!
Wow, someone (probably Microsoft) gave some cash to greedy Apple under the table to stop the competition.
Now give me back the $20!
Bye Apple.

I agree that you should not have to jump through undignified hoops if you've bought a new version of software and just need to bring old documents into it. That must have been an irritating surprise. If someone in your organization spent time on the phone with Apple my guess is you would eventually get satisfaction. The solution suggested in the other thread seemed quicker, though, and may just do the trick.
I'm sure you're aware that Numbers 3.0 is not as good as Numbers 2 if you need to produce a lot of precisely formatted printed output or are particularly attached to some of the features that have been dropped. Numbers 3 is better than Numbers 2 at collaboration and dynamic display, particularly of charts, on either Mac or iPad. It's also strong at data entry on mobile that syncs back to the Mac.
To get a quick and quite vivid portrayal of users' feelings and perspectives on the various differences between the two, the features gained, features lost, and workarounds threads may be helpful.
SG

Your "accessibility solution"... Are you KIDDING ME?

Your "accessibility solution" to the tiny type in the iTunes Store (which does not respond to Ctrl-+) is to BUY a 3rd party screen reader.
Are you KIDDING ME?
Tell me there is something in that tiny type I cannot read that hints at an actual solution. I have a big investment in iTunes as my music source, but as my eye condition gets worse I am losing the ability to use it.

Prop,
Sorry it was not clear.
At most online music stores, such as Amazon MP3, you do the shopping within your browser. You can avail yourself of all the accessibility features of the browser.
Thus you will be able to buy music for your iTunes library without ever encountering the problem which triggered your original post.

Are you kidding me.. Free fraud tracking?

So Adobe, do you really think that telling me to go to a government website that is closed, and telling me to wait for something I might get in the mail telling me that indeed my credit card has been stolen is adequate compensation for this huge screw up? You have got to be kidding me...
This isn't a small some small screw up, you should be ashamed of this breach and you should offer people real compensation in terms of money for your incompetence. Not tell us "sorry, but please don't cancel us". Are you not following security standards for storing credit card information? There are reasons and ways to prevent this from happening. Obviously you didn't think that taking the time to protect your customers was important.
Cancel your credit cards people. And track your time it takes to reset all your accounts and get everything back to a working order. Then send Adobe the bill. I am sure they will give you some of the 50 bucks a month that you are spending on them.

17_Year_Customer,
Gotcha! Let's make sure that we work this out for you. What type of questions do you have about upgrading your line of service? We are always happy to help. You can also contact us any of these ways http://vz.to/1f0mB7n.
RobinD_VZW
Follow us on twitter @VZWSupport

What year is this? Limited to 2mb, are you kidding...

Hi
my bill does not reflect the service im getting (2mb)
My local exchange is rose street
https://www.samknows.com/broadband/exchange/ESROS
ADSL max is availible as is 21cn wbc
21cn psdn due
I am getting most of the maximum download rate of 2mb. I can't get infinity, 2mb is unacceptable what are my options?
cheers

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

A Hellmann's Mayonnaise Widget? Are You Kidding Me Verizon?

Great news! Verizon fios has finally given every single one of their fios tv customers exactly what it is that they have always wanted and it could not have come at a better time. Verizon just added a hellmann's mayonnaise widget so that people will be able to access it as often as they want where they will be able to know what the top 6 recipes are that you can come up with that will include hellmann's mayonnaise in it. Way to go verizon! Christmas comes early! You really have been listening to and continue to give the customers exactly what it is they have always dreamed about which is an entire widget that is dedicated to mayonnaise. Woohoo! Forget an NHL widget or bringing back the associated press widget verizon has given every single one of their customers what they have always desired which was an all mayonnaise widget that can be accessed at any time of the day. I look foward to verizon's next two widgets that could be added soon which will be widgets for how to use ketchup and mustard where it will give you some ideas of how you can incorporate that into every single meal that you have. Keep up the great work verizon! Now i and everyone else who has you for their tv service in the country know that you really care about and are listening to what it is that the customers want while also delivering on the promises that you made to all of your customers.

We need an In-And-Out Burger on the East Coast!!!!!

Are you kidding me?--Pixels

I have 4 dead pixels on my phone. I went to the apple store, they took my phone for repair (on a Monday) and told me I would have it back fixed by the end of the week. It is now Tuesday (more than a week later) and I got the same phone back unrepaired with the following message:
"Enclosed you will find your original iPhone. Our technicians performed full diagnostic tests on your iPhone, and either the diagnostics resolved the reported symptom(s) or the symptom(s) was not reproducible as reported when you set up the repair. The reported symptom(s) that is not reproducible: 760/Display - Pixels"
The dead pixels are obviously still there! All of them, in their original locations. I went more than a week without my phone for no reason, what a waste of time! It wouldn't be ridiculous to go to the Apple store and demand a new phone on the spot, right? I certainly should not have to wait anymore!

Same thing happened to me except it was a busted jack that thought it had the earphones still in....Got it back unrepaired. I took it back to the store 15 minutes after testing the repair and got a new phone on the spot. I was actually pretty happy with the response.
On a side note, when I got the phone back from the "Depot" it had a dent in the side of the phone by the vibrate all switch....it looked like it was dropped or someone put a screwdriver against it. That was the icing on top. It helped that I got the same tech who processed the repair who saw me take it out of the incase thing and saw that there were no dents or scratches on the case. That kid was great and was appalled by the careless handling.
The techs and the manager also said that Apple cancelled their contract with the Depot - It is a 3rd party repair service. They said that they cancelled the contract because of not fixing things and damageing hardware.
So when you go in, use this fact that the 3rd party repair service (depot) contract has been cancelled!

These are the titles I'm stuck with? Are you kidding me?

One of the most frustrating things about iMovie HD was the ridiculously limited title options. And now we have fewer!?! They even cut out Subtitles, one of my favorites for diary-style home movies.
I LOVE the new interface, but let's not kid ourselves. The best interface in the world doesn't help if we can't even perform basic editing functions (like fading in music at the beginning of a movie or adjusting the volume during a clip... come on guys). I sincerely hope we see some major revisions before the end of the year.
So here's my question... *Is it possible to create (or program) custom titles?*

I would love to be able to subtitle my home movies so that anyone watching can figure out what people are saying, as we switch pretty frequently between the two languages.
Use QT Pro externally for "post production. You can add alternate audio tracks and/or text tracks containing "pseudo subtitles" below the main move. In the time it has taken to read your post and for Winston to respond, I created a quickie test movie that plays an English sound track with no text when English language is selected and shows text but no sound when French language is selected. Alternate audio track capabilities are built into the QT Player but not into other players like that embedded in iTunes, iPod, or TV.

Are you kidding us? My passwords don´t work anymore with Firefox, but they do with other browsers! What a shame!

I have 4 e-mail accounts and I always relied on Firefox because I just love it. All of a sudden, a few hours ago, all my accounts have become inaccessible on Firefox. When I tried to login I was received with a window entitled "Firefox - Choose User Profile" giving one of 2 choices "default - (13 digits)" and "default - (13 others digits)". None of them is known to me and no explanations were given as to what would happen if I choose the one or the other. My blind choice gave me a horrific experience: I have become totally unknown to Firefox and all my data is gone!
Well, it´s OK with me if Firefox wants to quit business, but why in such a rude way to us who trusted you?
It is fully possible to access all my accounts with any other browser, but all my data, my favorites, my routines are gone!
It needs a very convincing apology for me to go back to Firefox.
Even if this is an accidental failure, it will be hard to trust you again. I am loosing much time and must re-organize myself and my mail. You cannot imagine what this will cost me!
How can you do this?

First, calm down. No need to throw a rampage. Go to options > Security: Under passwords make sure remember passwords is checked. If it is go to saved passwords, find the websites in question delete them and then re-enter your login info. It seems that another Firefox profile has been created on your machine, I would suggesting clicking on one to see if it is your original profile if not, then choose the other. Please read this article. (https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles)

No gestures for iPad 1 in iOS 5? Apple, are you kidding us?!

This is not fair.

I upgraded my personal original iPad to 5.0 trusting this functionality would continue to work(1). This is really disappointing since there is no reason why it would not work in the original iPad, it worked perfectly fine in 4.3.X when being a developer.
I worship apple products but it is really unpleasant when there are features that are being removed especially when it is my favourite feature.
Since my Home button is damaged, my iPad becames pretty much unusable now.
Please, reconsider this decision, it is a very bad marketing decision!
(1)
http://www.apple.com/ios/features.html
Multitasking Gestures for iPad
iOS 5 includes a few new moves and shortcuts to help you get around even quicker on your iPad: Using four or five fingers, swipe up to reveal the multitasking bar, pinch to return to the Home screen, and swipe left or right to switch between apps."

Are you kidding me!! On launch Day!!

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