ARG! I am unable to authorize my songs!

I am trying to authorize some music and it won't let me, it keeps saying "There was an error storing your authorization information on this computer. The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
I have tried everything I can think of, but to no avail. Does anyone know what I am supposed to do? Please help!

http://support.apple.com/kb/TS1277

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Unable to Authorize Movies/Songs

I recently got a new hard-drive for my computer, and I also changed my email in my iTunes account. Now, iTunes is asking me to authorize my old songs with my old account email. Whenever I click "forgot password" for that email it sends me to a webpage saying "Sorry: unknown error occured." How do I get my "new" computer to authorize my old songs and videos?

I'm glad I saw this post, because I just went through the same thing. Good news! You don't have to remember your old login. Just authorize your computer using your current appleid & password; it's tied to your original appleid (e-mail address). It worked like a charm for me.
Have a great day!

My computer(A toshiba) crashed and when I bought a new computer(a Mac), my previous apple ID does not word and I was only able to get songs that I bought in 2004. I am unable to authorize my account to get to songs that I purchased recently. Please help.

My computer(A toshiba) crashed and when I bought a new computer(a Mac), my previous apple ID does not word and I was only able to get songs that I bought in 2004. I am unable to authorize my account to get to songs that I purchased recently. Please help.

Steve Taylor1 wrote:
If you have exceeded your allowance of 5 machines then Apple will not allow you to authorise additional Computers. If you still have access to your old toshiba fire it up de-authorise it and then try again with the new computer.
While this won't help if you are having password problems, I did want to point out that you do not need to access old machines to de-authorize them. Once you are signed in at the iTunes store, access "my account" by clicking on your username in the top navigation bar. Then "manage devices". You can remove any old machines that way.

I am unable to play certain songs since itunes wants me to authorize the computer with an old email address I had when I first bought the song. a

I am unable to play certain songs since itunes wants me to authorize the computer with an old email address I had when I first bought the songs. I don't remember that password and when I use my present Apple id and password it doesn't authorize the computer to play those songs. How do I get these songs authorized since there are a lot of them?

Purchases are always tied to the account from which they were purchased.
iTunes Store: Retrieving and changing passwords (Apple ID)

ITunes authorization and song selection/playback issues

I use my computer (macbook air) and iTunes for work (I am an itinerant elem. music teacher). The computer does not have a disc drive, so I import music from CDs and use iTunes match to transfer tracks to my laptop or iPod.
I'm having a few issues with iTunes (11.0.5) that have been occuring recently.
1) I play a song from a playlist with no issues, then play the same song later (sometimes just minutes later) and receive a prompt saying I am not authorized on this computer to play that song and that song only. Entering my ID and password gets rid of the prompt, but causes iTunes to freeze (I usually force quit and restart the program, which sometimes fixes the problem and sometimes doesn't). I use iTunes match on this computer, but it still allows me to play other songs from the cloud while one song has authorization issues.
2) When searching for a song using the iTunes search bar I used to be able to double click on the matching items without pressing enter (as I type in the search query it brings up options, which I can then double-click to play without completing the search). Lately, when double-clicking on those songs they either don't play at all, or an entirely different piece of music will play. If I click again it will cycle to another (also wrong) piece of music. Despite what I type in the search, the songs that play when I click are songs with trumpet in the title somewhere, with the exception of one song, which is a trumpet sonata but does not say trumpet in the title or description. When I drag the song from the search menu to a playlist and click on it the correct song will play.
3) Some songs will refuse to play (iTunes claims that it is unable to find these songs). I usually re-import from a CD when this occurs, which usually fixes the problem, but sometimes not.
4) Some songs were imported but do not exist in my library. Most of these songs are accompaniment versions of other songs (background track only, with no vocals). They have the same title as their counterpart, with "acc" added at the end. At first I thought I simply neglected to import these tracks, but when I try to import just the ones I need they still disappear and I am unable to search for them by title (using the search bar) or by looking up their album.
5) Itunes will sometimes be unable to access tracks stored in the cloud, despite the computer having a strong internet connection. I can download songs from the cloud using iTunes match, but this becomes problematic as I use more songs than I have room for on this (school-issued) computer. I really don't want to spend time downloading and subsequently deleting files every week.

my home computer, where my library is stored, is running XP and it is not compatible with iMatch!
http://www.apple.com/itunes/download/:
iTunes 10.5 system requirements, Windows
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, or 32-bit editions of Windows 7
I'm not sure how you're testing this with iMatch since Apple's site says it is not available yet, and there's no mention of any different system requirements (or any system requirements for that matter).
I don't know about the mp3 problem. It might help if you provided a link to specific examples others could test. I would think if this was a common issue with old mp3s there would have been 100,000 posts in this thread since it was started a month ago.

Tried Hard but unable to authorize as it ask again and again for account details...any solution

Tried Hard but unable to authorize as it ask again and again for account details...any solution

not sure if you found a solution, but i am currently having a problem with playing "street fighting man" on beggars banquet. i'm continuously being asked to authorize my computer, and when i do, the song doesn't play and i'm still asked to authorize my computer.
i have followed the steps described in the apple support page "itunes repeatedly prompts to authorize computer to play itunes store purchases" and none of them worked. i have a PC- windows 7 and the current itunes 10.6.
on my itunes email receipt there is a link "report a problem" and i went through the series of forms and dialog boxes to report a problem. under account, purchase history, one can report a problem of a purchase.

TS1389 I'm unable to authorize my computer and don't see any of the prompts they say will show up in my Store Menu

I'm unable to authorize my computer and don't see any of the prompts (i.e.Authorize this computer, etc.) that they say should appear under Store Menu. Also songs aren't transerring to my ipod, which is why I deauthorized the computer, hoping to restore it, in the first place.

If using iTunes 11... See this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0
See Here for full details...
About authorization and deauthorization

Unable to download new songs from iTunes

I have iTunes 7.6.2 and when I plug in my iPod I get 'syncing' then 'its ok to disconnect' message and I'm unable to download new songs I just bought. I tried this on 2 computers and the same results. One is running XP Pro SP1 and one is running Vista SP1 and the same issue with both pc's.
Any suggestions?

iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac.

Unable to edit my songs in my shuffle, such as deleting songs from my shuffle and adding new songs into it.

When i first bought my shuffle a few years back, i would use the itunes in my old laptop to add/delete songs from it. However, recently i realised im unable to do so on my new laptop (using itunes). Today, im unable to add/delete songs from my shuffle, using my old laptop or new laptop. Need help on this, as im unable to change my songs in my shuffle. Appreciate any help or suggestions.

Hi Sam,
CRMToolBox gives you an option to work on webresources. Alternatly, You can export the webresource, work in Visual Studio and use the browse button on the webresource editor to upload the updated file.
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I am unable to put new songs on my ipod

I am unable to put new songs on my ipod. When I put new songs into my itunes, i see them just fine. I go to sync my ipod and it says "sync is complete" within seconds, so I know nothing has been synced. New playlists are also not showing up. Many of my default playlists show up multiple times(90s music, recently played, etc). I have the 30 gig ipod with video. There are about 20 gigs on it. Thanks.

ok the manually manage music box was checked, I don't know how. That seemed to help. As long as I have you here perhaps you can help me with another problem that happens from time to time. My ipod likes to fall asleep when I'm syncing it. It goes to the apple icon on the ipod, stops syncing, and then starts back up again. The problem seems to go away when I restart the computer and/or itunes. I'll occassionally get an error message that says "the ipod "mullen's ipod can be synced. The required file cannot be found." Then I get the message at the top of the screen that says sync complete. In some cases it actually is synced! Any thoughts?

I have 5 devices authorized to my itunes account. 2 of them crashed but I am unable to authorize my new pc. From what I can see it looks like I may have to "deauthorize all" and then re authorize my current devices? Please help!

I have 5 devices authorized to my itunes account. 2 of them crashed long ago. Now that I have a new pc, I am unable to authorize it. I think from what I've read that I should "deauthorize all" and then go back and authorize my current 3 devices. Is this correct? I have tons of music and need to make sure I won't lose anything. I would sure appreciate the help! Thanks!!!

No that is not correct.
Devices do not count toward the 5. Authorization is only for computers, not iphone/ipod/ipad/Apple tv.
You do not authorize or deauthorize devices at all.
If you have reached the limit of 5 authorized COMPUTERS, then deauthorize all and the authorize the active COMPUTERS.

How can I authorize itunes songs purchased with ID that no longer exists?

I bought an Macbook Pro and am transferring all the songs I bought from
my old laptop to the Macbook. Some of the songs were purchased from
itunes using two different apple IDs that don't exist anymore. I tried to
authorize the Macbook to play these songs using the old ID and password but it
doesn't work (I'm pretty certain I have the correct passwords but it is possible they are wrong). Please don't tell me I can't listen to these songs
anymore. Is there anything I can do?
Joseph

I have exactly the same problem! When I try to play a song purchased under an old Apple ID (before I moved to Japan), I get: "This computer is not authorized to play "(song title)". Would you like to authorize it? To play this song you must authorize this computer to play songs purchased using the account "(my OLD Apple ID)". You may authorize up to 5 computers for each account."
I tried to authorize the song using my OLD Apple ID and password, but it didn't work because that Apple ID no longer exists. The weird thing is that after trying to authorize a song with my NEW Apple ID, the computer tells me I have successfully authorized it but then the song won't play and I get the same Authorize Computer dialogue box popping up again when I click the play button or double-click the song title.
It's VERY frustrating!

A large number of songs, my kids bought under an account that nobody knows the password to. The account name I know, but the email address associated with it is no longer available. How do I authorize the songs to play on this new computer.

A large number of songs were bough under an itunes account that we no longer have the password for nor access to the old associated email address. I know the account name but it no longer exists. How do I now authorize these songs to play on this new computer. I do know my current itunes account information.

It's not a good idea to post your email address on public forums, I've asked the hosts to remove them.
All content is tied to the account that downloaded them, and you can't currently transfer them to a different account. If you don't know the password to that account then you can try getting it reset via this page http://iforgot.apple.com . If you can't get it done that way then you can try getting access to the account by contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page. If you get access to it you can then change the primary email account on it to one that you have access to : http://appleid.apple.com

I am unable to download itunes songs purchased on my iphone, I receive an download error tap to retry I have tried hit the pause button to try to retstart and am still unable to download the song on my iphone

I am unable to download itunes songs purchase on my iphone. I have recieve a download error that says tap to retry. I do that and keep receiving the same error. I have read some responses to try to pause the download once it is downloading and also to restart the phone, but neither have worked for me,

If you really are running OS 10.4.6 you have a long way to go!
So, assuming you are not, what version of OS X do you have?

Unable to authorize my windows pc in Itunes after i erased my iphone 4

Unable to authorize my windows pc in Itunes after i erased my iphone 4 iOS 6.1.3
installed latest Itunes 11.0.2.26 but no go!!!
The actual issue begins when i start syncing my apps, it asks to authorise the computer, that would never happen, kepps on accessing itunes forever !!!!!!!!!!
Note: After i erase when i connected my phone to itunes i choose the option set up a new phone because i did not want to restore and get old setings in my phone!!! Kindly help!!!

Do you have the latest version of iTunes?
Was your computer ever used to hack or jailbreak any Apple product? If so the software you used corrupted your computer's network database. You will have to correct the problem in your Hosts file.
See also: http://support.apple.com/kb/TS1277

ARG! I am unable to authorize my songs!

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